JibJab

I've used JibJab for years and love the video cards. I wish there were more of them. Maybe you could do famous movie scenes with my head on them. It doesn't have to be music videos. I should be able to do the final Dirty Dancing dance with my wife!

I have for years sent "electronic cards' to friends and family but now I have found JibJab this has opened a whole new experience for me, my family and friends. No more regular greetings will come from me, so birthdays, anniversaries etc will be remembered long after the card fades into the sunset.

I thought I was making a one time, single card purchase. However, a few minutes after making the transaction using PayPal, I received an email from PayPal stating that the order had been changed and that I had been charges $18.00 dollars for a year's auto-renewable subscription. And when I tried to talk to a live person at your "customer service" it referred me to an email address. I am through with JibJab. I will never do business with them again.

Bring back the older version of Jib Jab. The new platform sucks... used to be great now it's totally useless and sub par. No more Starring You Pictures, No more Starring You Profile Pictures, No more downloads... why on earth would Jib Jab Brothers take a great program and destroy it... someone gave bad advise to developers and turned a silk purse into a pigs ear... sad, very sad. Loyal member and user now, not at all.

Enjoyed the single card and was looking forward to using it several more times during the year but was unable to easily create another card without getting charged all over again... in the end, company very responsive and issued me a refund... once it is easier to use, I will probably try again...

I Signed in to JibJab as we always get JibJab cards
From our son for birthdays etc. They are so funny and I've saved most of them so thought I would give it a try. Well I wasnt successful as the recipient did not receive it. I was very disappointed as I love that app. Maybe I'll try again if they add a small tutorial stating the steps to follow.

I like making Jib Jab videos. Both my parents, and my older sister passed away years ago, so I used their photos besides my husband's and mine. It felt good seeing them in a video having a good time. People on my Facebook liked them too. Thank you for making this memory possible.

I am just learning but I am having so much fun. I wish it was free to download since my family doesn't have a computer. But when they visit me I show it to them and we all laugh. Thank you for bring laughter into our lives. Look forward to a wonderful year!

It's probably me but I am having trouble with two things. I can't see my photos when I access my personal photos on my iPad. They flash then become grey squares. I also have trouble with the moving mouths. They end up looking like black bars or moustaches. Is that supposed to happen?

I just wanted a few jib jab's, didn't expect to have to pay for a year subscription. I'm hoping you get new ones in the next year, otherwise its kind of lame. Also i was looking for a Canadian one... canada is turning 150 this year. Some Canadian content would have been nice.

Customer service is fast and makes things easy, truly taking care of the customer! The only bad thing is that it does make it difficult to make a free account even though it is supposed to be possible. But they did resolve my issue quickly and easily, which I was pleasantly surprised about!

This was an animated birthday card to my sister-in-law who happens to share the same birthday date with me. Her Mom's health is failing and she and my brother had traveled to see her Mom so I wanted something that would cheer her up the minute she opened the card up. And it did. A smile goes a long way any day, but on a tough day it can be a shining moment that helps you get through the day, the week, and the month. Thanks, JibJab.

Instead of sending X-mas cards this year, I decided to become a member and send out a Funny card to many of our family and friends. The response was overwhelming to say the least. So glad everyone enjoyed our Christmas card from Jib Jab! We received many comments and likes. Loved making other people happy with our viral rendition! Keep up the good work Jib Jab!

For one thing, our mouths were not done well even though I tried to line everything up carefully according to the directions. Second, I had to choose which of us girls on the 5 people on our vacation, to make be the other male. I chose my boyfriends mom because of the way the layout looked on the cover, which was very much The wrong choice. She does not have a great sense of humor anyway, and she ended up being the lead singer and not wearing a shirt! She was not impressed.

Easy, fun and worth it. I purchased Jib Jab and have had a lot of fun with it. The one suggestion I would make is to have at least some Valentine cards that are not focused so much on romantic love and more to family love ie. Father/daughter grandfather /granddaughter. The romantic cards are fine but don't fit all situations. Thanks

I am using a Toshiba Satellite laptop with Windows 10 and running Google Chrome. Nothing is compatible. I had a very hard time sending the video that I made and purchased from JibJab through my Gmail account. It took me a while to figure it out on my own. Played and played with it until I finally figured out that it was too large and I had to save it to my Google Drive and send it as an attachment. That is exactly what they ended up telling me to do. However, I am still very pleased with their service! Thanks again, Sandy

The link from my email does not let me write the review. I emailed them over and over only to get a generic response saying, "Hi Pinky,

This is Alessandra, Director of Customer Support here at JibJab. I'm happy to hear you had a positive experience with our Support team.:)

We'd greatly appreciate you also leaving a public review of your experience with JibJab on SiteJabber, a third-party review platform for online businesses like JibJab. It would really help!
Click here to leave a review for JibJab on SiteJabber. That link does not work. It has a glitch. They keep renewing the charge every year. I keep calling them. They caused over draft fees that they said they can't pay.

The "JibJab" app., although a very nice app., was just not what I was looking for, so I requested a refund. I simply e-mailed the address on their site & within 10 minutes I had a response & in another 5, my money was refunded. Just like that! INCREDIBLE Customer Service! Shout out to Heather for all her help. Thank You

I think the novelty has worn off somewhat.
I wish you would have 6 options for the number of people in a video.
We have 2 couples that I like to share the videos, but I don't include myself since there are not enough faces to use.
I would like to see more for kids without bodily functions.;)
Thanks for the opportunity to give my say. Older user.

Joe in customer service was excellent. I got charged for another year and thought I had stopped automatic renewal, but he quickly put through the credit and cancelled my account and as another person said, times are tough now and we need to be careful with spending... Excellent customer service and even when I had trouble in the past with sending a card, they were quick to respond.

Said I could do monthly payments, but charged me an entire year. Also after I payed, now I have to also pay to download each video. I'm sure there's some small print somewhere that I missed, just not at all what I expected.

Mr. JibJab, I am a customer since many years ago and the program worked well, but now I can not send videos to my family by e-Mail. My family says we can not see them. Can you help me? Best Regard Paulina Roca

Somewhat frustrating that you cant make edits once you have begun personalization of of the videos. I modified the message for example, but the changes would not remain when i sent out video. Otherwise they are great and bring a lot of joy