JibJab

Based on a jib jab card I'd received I expected the choices to be funny - not so many 'bathroom, bodily function, gross choices. I'm not interested in the personalize with photos of others either. Will spend a bit more time exploring but anticipate I will not renew - may drop, membership

I have been a long-time user of JibJab to engage students and make a tired faculty smile. I have seen it grow through the years and the hilarious creativity of the staff never fails to produce scenes that are enjoyed by adults and young students alike. No company is perfect, but this one listens to the customer and attempts to change what they can without breaking laws or the bank. It's worth making recommendations to them. They listen.

Sent the JibJab Tequila card and the Birthday person was very happy with it.
My only problem is probably the speed of my computer which is too slow to give me a continuous performance.
So it's a bit frustrating for me to look at the 'card'.
The whole thing is fun however, and your instructions were just fine.
Particularly good with our mix of serious adults, smiley adults, happy children, male and female.
Well done. Looking forward to doing another

I wanted to make a few videos for my bosses on boss's day. My team thought it would be a good laugh. I actually went in to read the terms and conditions to figure out the pricing. All I could find was $1.50 a month. So I went ahead and signed up. Well apparently I missed something because I was charged $18 the next day... for 3 videos. I was really disappointed. Your website is very unclear and feels a little sneaky because you feel you can't confidently post your price. Even if I did miss something (I looked really well), customers want easy, simple interactions with companies. Not spending 20 minutes reading terms and conditions.

I had been charged an annual fee though I had a free account. I requested that the charge be refunded and, after all my blunders trying to get them the necessary documentation (Daniel was very patient with me through it all), they refunded the erroneous charge. Few businesses handle such things as well so I'm very pleased and definitely recommend JibJab as a fun business that truly values their customers and their integrity.

7 days ago I ordered one of their video downloads. This is a virtual product costing just $4.99 and availability should have been quick considering the video card is already viewable with their link. Numerous email sent to them asking how long I should expect to wait and while I did get replies from support they never answered my question. I have now escalated my Paypal payment to a claim.
This was an impulse buy and this is long gone!

I was unaware that i bought a year subscription when it clearly stated that it was under $2 for a months use. Additional to that if i had not cancelled jib jab would continue to charge me $18 ongoing until i cancel. Not very clear with terms and conditions. Almost felt conned. But as my kid enjoyed it so much i gave rating 2 rather than a 0!

The whole concept is very cute... but I am looking for more that would be family friendly and not so suggestive. I have grandchildren who got a kick out of the one I sent their dad for his birthday and it happened to be the cleanest for children to view that I could find. I would be sending many more if they were more family and age appropriate. Thank you

P.S. I have several nephews (4) that are very talented ink sketch and drawing artists, as well as, a Printmaker. Also, excellent at captions with humor!

I wish there were more choices, for the video messages, especially. Just some fun choices, not necessarily having to do with specific days, holidays, or celebrations.
Like, I wish there were some 'friendship' ones you could put a friend or 2 or 3 in - just because. Or a 'wishing you a nice day' - something where the person(s) still move their mouths, or sing, cause those are the funniest.
The dance ones - where no one talks or sings and the mouths never move, I don't think they are as engaging. Just some few spots in them where the faces talk a little, would make it more fun.

The act of downloading the video does little to nothing to cost JibJab money and yet they want to charge $1.99 for each download. That is backwards. By downloading it that means the video can be deleted off their servers. I would say it makes much more sense to charge a monthly fee to keep all of a user's videos on the server indefinitely. I failed to show my sister's birthday wish to my boys in time and now it's just gone.

I spent hours last night trying to create and send a card to a friend for his birthday. I still have no idea if it was ever sent because the website was constantly shifting, asking for subscriptions, etc. All I freaking wanted to do was create an animated card, see it to verify, send it, and pay for it. That was too complicated though and today, on his birthday, I had to *ASK* if the card was sent. And, btw, when I go to jibjab.com and am presented with a web page that just says "Be Funny" for several minutes, that's not cute, it's annoying as hell. I'll never use this service unless grown-ups get a clue.

I've been enjoying making and sending dancing cards to family and friends! Glad for good song choices. It would be nice if could more easily change the casting after starting to make a card or if there was consistency throughout the dance videos for the "characters".

I'm not too happy, some of the cards I have used too many times, it would be nice to get new one more often. Some also are too offensive. I'll try it this year again and hope things change next year before I renew my membership.

Telephone service was not good; they put you on hold for a long time but promised only 1 minute waiting; then it will disconnect; when placing an order, the hardest part was applying the picture... only from the facebook account; they should have a better system;

Living on the other side of the world from my dearest friend, I enjoyed putting a birthday video together of them (and family cat) - 'Tequila' as they'd just come back from Mexico on holiday. We face timed after she watched it and had a good laugh.

It was so easy to make and send videos starring ourselves. It is great to see current music. One improvement would be to add more videos where you can set the mouths to move, rather than just inserting a head pic. Cheers.

Needs more diversity. It's disconcerting when you have to put a black face on a white body. And it would be nice to have female counterparts to some of the scenarios. For example there are also female rock stars that play guitar.

What a great way to touch base with somebody and let them know you're thinking about whether it's for a special event or just to say hello you're thinking of them thanks I'm so glad my friends turned me onto your site

It was pretty easy and the recipient loved it. Probably more expensive than it needs to be, but its my own fault for waiting so long. Of all the last minute, low-effort gifts for a person half way across the country, this is one of them.

This site makes it easy for old dogs to learn new FUNNY tricks. So go ahead - join! I received the singing birthday cake and a Christmas "card" with family faces and laughed real hard. I decided I wanted to be a sender, too. Now I am!

Heather is the best! She continued to research my issue for several days until it was resolved! I really appreciate how customer service was so professional & helpful! They truly exceeded my expectations! I will highly recommend JibJab to everyone I can!

Why is it that there are no longer downloads for Jib Jab? I volunteer at a prison ministry and have done Jib Jab for them for four years. I have close to 90 inmates in my program that look forward to this little bit of laughter all year. This year I downloaded all their pictures and on the first one it said no more downloads. I was going to show them the video just before Christmas. Why did the company feel a need to do this when there is not only an annual fee but a fee for each download? What was so funny now is very sad and disappointing.

I sent JibJab videos for a year to friends and family for holidays and events. They loved them! When I forgot I had signed up for auto renewal, customer service took care of it in under 24 hours! You cant beat that!