JibJab has a rating of 4.0 stars from 12,924 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun, and birthday card. JibJab ranks 1st among Greeting Cards sites.
I signed up for JibJab to send one of their videos and loved what they offered, but had forgotten I'd agreed to an ongoing subscription. So when I was billed for another period, I asked to cancel and get a refund. JibJab responded immediately, put through the cancellation and made the refund. I am impressed by their promptness and their professionalism. Thank you, JibJab.
Nothing came out from what have been promised. Unfortunately, I granted free year use of JibJab ( Until the end of December 2020), but when I am making a video, the window pops up and tells me to get registered with payment. So, it is not happening
I've tried the site before but never paid for anything. On my son's birthday I made a funny birthday card and when my family watched it everyone was rofl. Thanks to everyone who works hard maintaining jibjab. Keep up the good work
I was first introduced to Jib Jab many years ago by my brother & sister in law when they sent their Christmas cards out. I loved it so much, I have saved it
On my computer! A friend just sent Jib Jab out for Father's Day & put on FB.
I saw it & wanted to try it. My experience creating the music videos & cards
Has truly been wonderful. Jib Jab helps spread "smiles"! I now share with
All my family & friends the "Jib Jab" fun!
Im not very technically savvy and couldn't believe I could put the video together. I really did not want to spend $18. Would be nice if there was a 1 time video option of like $5. But my family did enjoy it
Great fun way to send an ecard. I am getting better at putting the faces together now. Would like to know how to delete my cropped photos as they all seem to be saved which can get confusing. Easy sight to use.
I use jib jab all the time to entertain my friends. I would love it if you would expand the selections to include blondes with long hair... we have many in our family and would work better when doing my cards. Would also like it if the pictures I used could be saved on the site so I don't have to go searching for more images. More group choices too would be nice. I would use it more often.
She so enjoyed her valentine card that she kept showing it to other people. Thank you.
This box demands at least 100 characters. Which is ridiculous. Who is responsible to determine what is an adequate description. We loved the eCard but I now extremely dislike their lack of customer friendliness in this review process. But now that I'm above 100 characters, they don't even allow me to expand this box so that I can see my whole message. They clearly need someone to help them with customer relations. That's too bad.
Sent a JubJab two videos (happy birthday) for my nephew, 6 years old, who lives in Brazil (my family and I live in Argentina).
The videos were son funny that they became the party itself! Children stayed in front of the TV, asking to play it again and again! Nobody could stop laughing!
I've got many messengers from my parents and brothers telling about the success of this surprise. They told me, it was like if I were there with them.
This made me so happy!
Thank you very much for such an experience!
Everybody I have sent a JibJab to so far has called within 10 min. Of receiving it to tell me how much they LOVED IT! They all said how they have watched it over and over. For $18.00 a year my "Snail Mailing" of cards to Family and Friends is now over. JibJab is better because unlike a card you buy and mail you can customize them with the recipient's face. That's always a hit.
I signed up to JibJab last year so I could make an e-card for my niece. I hadn't realised that the subscription fee would be taken automatically from my account at the end of the year and when the money left, assumed I'd never see it again. But within minutes of me writing to explain what had happened, my money was refunded. No fuss and with great courtesy. It's restored my faith in e commerce.
Every once in awhile, a product delivers. JibJab does just this. I typically personalize with my friends's headshots when I make these cards. So hilarious! They are really funny and so easy to make! Highly recommend.
I contacted JibJab because I had forgotten to unsubscribe and was charged for a second year, Taylar responded quickly and professionally. My issue was resolved in short order. Oh how I wish more companies would follow their lead. Being treated well makes all the difference. Thanks, JibJab!
We've been sending out these JibJab ecards with our family's faces on them for years. They're great. It used to be $2 which was perfect; now it's an $18 subscription with auto-renew. We only use it for Christmas, so it's a bit much, but still worth it
I already bought membership for one year, why can't I upload my videos? And when I share them there is WAY too much advertisement of JibJab. Plus, people have to go to your website to even just play a video!
Not fun!
We use this to celebrate our staff's birthdays who work off-site. Everyone whom I've sent one love it. My issue is some of them aren't appropriate for work folks. Maybe I'm looking in the wrong place. The ones that are a little tame are also a little lame. But, all in all like these allot!
I initially reached out to JibJab customer service for assistance with my login. Within a few days I did receive a response assisting me with acquiring a new log in email since I was no longer able to access the old email address that I used when I signed up for the program. Since then I have sent 5 emails requesting assistance cancelling the subscription altogether and have yet to receive a response. They do however keep sending me a request to leave a review for my customer service experience So since they failed to respond to me, this is my review- very poor.
I enjoyed Jib Jab but no longer use it. I was signed up for auto pay and when I noticed I had my automatic payment taken out it reminded me I was paying for their service. I got online and cancelled my subscription and was immediately refunded my money. The process was easy and prompt. This company is obviously high in integrity. I would definitely recommend this company is you are considering giving Jib Jab a try.
While I do enjoy my jibjab experience and I love the fact that there are so many videos to choose from. I do have a lot of fun with it. I wish there was another way to make the mouths on each face. They look a little strange in the videos because when they open it is a big black space that takes away from the look of the person as well as the video. That is my only complaint, Otherwise everything else is so much fun. I am glad I joined and will continue to use jibjab often. Thank you.
I was trying to make an ecard and came across this site. A few of the personalized videos cracked me up and I was planning to buy one. Turns out you have to do an annual subscription... no way I'm paying $18 for one video. Why is there no pay-per-use option? Also, an adjustable face shape would be nice. Went somewhere else.
I have sent 3 cards so far and no one has received them. I have needed to copy the url link into an email in order for all the recipients to receive anything. They've checked spam folders as well and nothing. Very disappointing but great idea.
I have followed jibjab for many years. I decided to finally get a membership. Very satisfied with using their service. You can share as much ecards as you like by email. But note there is an additional small fee to download them to your computer if you want to keep them digital right managed free. Enjoying the laughs!
Tried several times to make a card using "happy" video. Would not save casting, very confusing asking to "use" this photo or "save" it, what's the difference? If you have five people in one photo and you want to use all five in that photo it should be easier than jibjab makes it to understand what's do.
Pissed because I wasted 3 hours on your site and ended up sending nothing because I ran out of time, thought I'd have time to try it again, and didn't. Now I look like a schmuck. Thanks.
Paid for susbcription but then the "put faces in the video birthday cards" repeatedly demands to install flash player (which was already installed with the latest version). Dysfunctional... disappointed...
I had decided I was not going to renew my JibJab subscription this year after an auto payment had been taken. I contacted customer service and Danielle contacted me within a couple of hours! She was very courteous and understanding. She had my account straightened out by the next morning! Thank you Danielle!
Jib Jab offers animated holiday choices that are easy to navigate in the selection and customization process. The joyous responses from the recipients say it all. Thank you! Please over more cartoon animation choices throughout the year similar to the sledding themed option from this past Christmas/New Years. How do you gather ideas for future card offerings? Jim
We joined jib jab so that we could send our 4 year old grandson a get well jib jab from us, preferably with our pictures. However, there was nothing appropriate for that at all. In fact, some of the samples were disturbing. But I guess I am stuck with it for a year.
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at help@jibjab.com. We're standing by. :)
JibJab Bros. Studios is a leading digital entertainment studio based in Los Angeles, California. From its flagship political and social satires, eCards and messages, to its kids and family brands, StoryBots® and Hello Santa™, the company has been innovating online entertainment since its founding in 1999. Today, the company includes over 80 world-class artists, technologists, and business people working hard in pursuit of a mission to make billions of people happy.
Hello Betty! Please send an email to help@jibjab.com, and we will be happy to assist you.