JibJab

I discovered Jib Jab last summer and truly enjoy sending out birthday cards to our family and friends since my husband is handicapped they enjoy seeing him on the move once again. Also enjoyed sending the holiday ones when they come along.

A friend wrote back and said how talented I am. I told her it really didn't take much talent. The site does it all for you. People are always surprised and delighted to receive them. And they make you look very clever!

Although the first impression was very fun to me and easy enough to use, the lack of response has taken the wind out of my sails. Does take more time than Jackie Lawson cards, but I do like the personal photo aspect.

I created several Christmas Cards that were used as morale boosters for our staff meeting. They were a big hit. I did have a little difficulty understanding how to draw the character's mouths based on the diagram. However, once I understood the model, all went well.

Site worked great, and was a lot of fun for all the employees to see. Video quality could be a little better, the videos get fuzzy when using a projector.

Only issue was the credit card payment didn't work - had to run everything through Paypal afterward.

There is no initial trial. To use this service, you pay an $18 year subscription. Registration process sets up an auto-renewing subscription on your PayPal or CC without even asking. Even after paying a subscription there is a $2 fee per video to download it. Every video download is branded with a watermark which is highly undesirable if you want to maintain your own professional look for the videos. For this reason, I feel the service represents poor value and the hidden costs are likely to annoy customers.

My jibjab greetings has made my friends and family feel like I'm "better than sliced bread." Lots of laughs and I love the idea that you can choose between 1 and 5 people... They have lots of designs that suits my fancy... and I get a kick myself "experiments" with different faces! So, I have to scour my computers and create a JibJab folder! Morgan has been just wonderful in his rapid response and concern about how happy and satisfied I am. They get a ***** from me.

I wanted to give my daughter something special... something "homemade."
But my time was limited and no ideas were forth coming. Then I stumbled
Onto your site and... W O W! The result was magical! Thank you for
Your WONDROUS site, JibJab! You brought much delight into our life!

I could not stop laughing. Came in from doing chores, skipped dinner and sat at the computer for over five hours. How old do you think I am? I am a 54 year old female.

I do wish there was the ability to add more faces... like up to ten would be great.

Love sending JibJab emails... so fun! Wish it was a little easier to edit the placement of people's faces once setting up the cards (instead of having to start over if you want to remove one or change which person is which character) but overall a blast and people receiving them love them!

I actually love the many choices and background videos and cards you can make on JibJab. It is hilarious fun. I'm not super technically savvy and even I can manage to learn very quickly how to position picture heads to get max effect. (That's teaching an old dog a new trick).
The support team is awesome to help you if you need.

As a long standing Paid member I have built up a considerable collection of Jibjab Videos,, ( in excess of 200) and regularly go to my E Cards to produce a card for a new acquaintance or celebration. This year I searched for a particular video showing 5 Bikers having fun celebrating Easter. It was not among my collection and had also been removed from Jibjab availability list. I made enquiries and was very quickly informed in the nicest way that the original licence to use this item by Jibjab had expired and therefore, regretfully was no longer available. Ce la Vie! (and I don`t speak French)

The lady, Ms. Precious, was kind and considerate and understanding. However, I must let you know that I cannot get involved with Jib Jab in the future, because I need to save up money for college. Thank you in advance for your understanding.
The site is all fun and I see no seriousness or point to it all. However, to end on a positive note, I do like telling funny jokes and hearing them told as well.

Still a good product but I am a little disappointed. A friend sent me a jibjab card a few years ago. It was innovative for that time. I think your technology has stalled. It's too rigid. Let people insert their own title/purpose to the card. Allow people to add or subtract characters in the dance/music cards.

My account automatically renewed for $18. To be honest, I totally forgot I had one. Their site made it very easy to find how to cancel as well as request a refund. I got an email the next day and it was all taken care of. I wish all my customer service experiences went that smoothly!

Changing my password is like jumping through an underground sewer tunnel. No cust service no to be found on the website unless you have a receipt? Ok so I will look on my bank statement because that is my receipt. So sneaky and tacky. You lost me at "connect through Facebook or bust" Too much work

I really enjoy being a member of JibJab for at least past four years. They have very unique and easily customized e-cards that will make everyone smile. When I had a problem with my billing, I got help right away. I am very impressed by their customer support and will definitely recommend this company for everyone.

My experience was very positive when buying the e card, however I somehow ended up buying a membership which I didn't want or need. I have asked for a refund and now hopefully it will be coming on its way to me, although I have not had notification that they have even received the refund form.

JibJab offers such creative videos that are so fun to make with the latest songs for your friends and family! You choose their faces, choose a song, then incorporate them with JibJab's high technology! You'll impress everyone you make a JibJab video for! Their customer support is professional and quickly responds!
You won't be sorry and JibJab is worth every penny for their personalized, fun filled videos!

I received an automatic renewal charge from JibJab on my credit card statement.
This was my husband's account with JibJab, but he passed away several months ago and not used the site months before that. I thought I'd have difficulty trying to reach them, but once I had the phone number, made the call and explained the situation... the customer support person was quick to help me get a refund. What makes me rate them A+ is the empathy shown to me by the customer support person on the loss of my husband.

I've used Jibjab for many years and loved the service. I had some issues with the site's design recently, but the help team were quick to resolve the matter and were friendly and polite. It always has been a really fun service and it has given many huge laughs and tears of laughter even. Will gladly keep supporting it whenever possible, although I feel the current design of the site is not the best.
Fantastic value for money too. And the choice of videos you can do always gets better and funnier, love the choice you get!

I have been using JibJab for several years, very good and funny videos at a low price. I meant to cancel my automatic renewal as l no longer have anybody left to sent them to, but l forgot. I contacted JibJab and received an email back from a lovely lady named Heather, without hesitation or a cross examination she refunded the money back into my account. An excellent company to deal with, and a big thank you to Heather.

I'm very impressed with the customer service that these fine people have to offer. Not only do they have a darling way of sending e-cards to people but knowing that they're there for their customers makes me say I will be a return customer year after year. In the short time I've been a member I just want everyone to know that you can't go wrong with JibJab. Positive in every way