JibJab

I actually just cancelled my account after a few good years of use. I found I didn't use it as much anymore, just too busy. But I was very impressed with the ease in which it was to cancel, no delay or haggling and quick reimbursement. Great experience with using and with terminating.

I bought the yearly membership but didn't realize it was auto-renew. I love the creative videos and the ease of editing and personalizing them, but I just don't have time his year. I requested a refund and they responded and refunded the same day! Great customer service like this is hard to find.

Used JIBJAB several times with positive experiences. When I decided to end the automatic pay plan they responded with courtesy and a happy demeanor while helping me. They were very prompt in their actions. I wish all businesses were like this.

I started using JibJab as a way to send a friend a fun birthday card but then kept playing with it and sent other friends and family really cool and funny videos! It made it even easier when I discovered the app for my smart phone! Easy to use and lots of fun!

Please make these available with 4 people in addition to 5. Many of my family members have 4 people and when you have to pick 5, a stranger shows up in the pics. I would like this changed. Also, would it be possible to do pets? Dog and/or cat ones would be wonderful!

I had so much fun with JibJab! It gave me and lots of my family and friends a lot of laughter! It is hilarious! The only thing I would recommend is making jibjabs available for more than just five people. Sometimes you need 6,7, or 8 people. But overall this was worth every penny! I haven't laughed this hard in a long time! Thank you!

After I got used to how everything worked, it was a very pleasant experience. The cards are so cute. I easily found the appropriate one for the people that I needed them for. Those who received them were delighted as well.

I was in a hurry and saw the $1.50 charge for my one birthday email I was trying to send - then got hit with an $18.00 charge. This is very misleading! I will tell anyone who will listen not to bother.

I sent 3 Birthday cards scheduled on 3 different days and none of them arrived. Very disappointing. Also had some trouble with the website. I couldn't get past step 3. It kept sending me back to home page. Finally gave up and tried again next day and it worked fine

I subscribed with JibJab many years ago, and I've had nothing but good things to say about it to everyone. It's a fun site. However, times have changed and I just can't afford to subscribe every month, so unfortunately, I had to cancel my subscription. Hopefully things will change, and I can again subscribe and enjoy the website.

Love the site but can't stand the black space where the mouths move. Nearly impossible to place a mouth from photo to make that black line disappear. Unless there is a way to delete this I won't be making anymore cards.

After picking out a picture and transferring it to the card I wanted to send, I clicked next and all I ever got was a blank green screen. I tried several time and the same thing happened each time. I cancelled my subscription. I will not pay for something that doesn't work.
I did not give a positive review to customer support because I never used them.

I attempted to create a card multiple times at which point I was asked to pay... upon processing it would kick me back to beginning screen losing all of my data. Upon putting in my payment method first with Amazon, then credit card it returned me two times to beginning screen. It was really frustrating! I have used JibJab in the past... Not sure what's going on with the site now...

Bought this after seeing an iPhone user having this. Very disappointed nit being able to use this in an android. Also paid for a subscription but still have to pay to save videos if making online. What a huge let down.

I spent hours trying to find an ecard site that would say something personal and make people laugh. Then I found JibJab! With easy quick steps I can personalize my card with real photo and send straight away! You don't need to go anywhere else! This is the best site and recipients love it!

I love your site, but I am very limited whom to send a card... Not everyone is about to enjoy the crazy ones... But you are right, I should not be on your side with over the teenage age... I just thought it would be nice one or two songs in more old fashion style would be nice...

I made 2 cards and sent each to multiple people whose faces had been embedded, people that I'm in contact with regularly. Not a single person commented. It's as if they never received the card. I know something happened because I received a copy. But the response was truly underwhelming.

I was familiar with JibJab because of the funny and on point political videos they used to do. Had not seen any of their material for a few years but found a link for creating a Valentines Day greeting. Checked it out and found it easy to do, including the uploading and adapting photos, and the output was rather funny. The cost to join is also pretty reasonable for a one year membership.

Have been a member for years, had to renew cause credit card on file expired. But, your site is a lot of fun that I have had thru the years with my
Kids & Grandkids. They laugh out loud seeing themselves as many different characters having fun in your videos--Thanks.

I have been watching jibjab since I was in college years ago, when it was about the year in review or presidents. I do miss those, but making my own has been fun too. My family loves them.

Only thing I wish was different was that there were more cards where you could pick the number of people. The Christmas cards have many like that, but not many of the others.

Although the birthday video is great fun getting to use the tool is completely frustrating. I only wanted to make one video but needed to buy an annual subscription which was an auto renew. So I had to purchase and then cancel it - stupid stuff but I guess that's how you can trick your customers and make money.

Unlike other sites that either don't post a phone # where you can reach them for help, or that don't reply to your email for days or weeks, JibJab has excellent customer service - I received an immediate reply to my email request and my issue was resolved within minutes. Thanks for caring for your customers like you do!

Jibjab support team provided super service and FAST to solve a complex issue, I had tried to change my user email but misspelled my new one and couldn't access my account at all. They figured it out in time for me to send a card that same day! Much appreciated!