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JibJab

How would you rate JibJab?
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California
1 review
0 helpful votes
Follow Larry A.
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Bringing family and friends together.
May 4, 2017

Jibjab allows us to create exciting and fun gatherings, when our family lives all over the country. We look forward to singing, acting and dancing in virtual space. Would like to see a feature that allows captions to be turned on. Sometimes making sure the chosen music has the correct lyrics for the project is important in selecting the right card for the right person.

Date of experience: May 2, 2017
South Carolina
1 review
1 helpful vote
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Still - Not Very Many Good Card Selections
May 9, 2017

We had a subscription 3-4 years ago. We let it expire because the number of very good card selections disappointed us. I needed to send a couple of cards recently and re-subscribed, thinking that the selections would have been improved and expanded. They have not. Because of this, a subscription to JibJab is a poor value, so I cancelled it.

Date of experience: May 7, 2017
Missouri
2 reviews
3 helpful votes
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Awful
February 13, 2016

My card plays just fine, but will not go from step two add a message to step 3 send. It is like part of the screen is missing at step two on the right side where the Done button would normally be. It is not letting me send anything.

Date of experience: February 10, 2016
Alessandra S. JibJab Rep
over a year old

Hi Michelle,

I understand you are having issues adding a message to your video, if you email help@jibjab.com I would be more than happy to get this taken care of for you.

Thanks!

Australia
1 review
0 helpful votes
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So easy, so much fun!
May 18, 2017

Was able to instantly create a fun card at the last minute with minimal fuss.
Highly recommend to anyone who enjoys something a little different. Sent it to my 82 year old mother who thought it was great fun,
Thank you.

Date of experience: May 16, 2017
District of Columbia
1 review
0 helpful votes
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Total fail
September 22, 2016

I loved the ecards and spent a good amount of time finding the right one for my best friend. Unfortunately she never got it, even though I got a "confirmation" email saying it was sent. Not sure what happened.

Date of experience: September 20, 2016
Alessandra S. JibJab Rep
over a year old

Please have your friend check their SPAM filter! Let us know if you need more assistance by emailing help@jibjab.com.

Washington
1 review
0 helpful votes
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Honest company
March 19, 2016

A big thank you to the customer support team... specifically Kelly N. She was able to resolve the issue very quickly. My wife had unwittingly signed up for a membership TWICE and also auto-renewal. Neither of which she intended to do. Kelly got to the bottom of it quickly and was able to credit and cancel within an hour of first contact.

Date of experience: March 16, 2016
Illinois
1 review
0 helpful votes
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Hard to get downloaded file to Apple products
September 23, 2016

I could not find good instructions on how to download a file and then put it on my iphone and ipad.
Plus, I'm very disappointed in the trashy videos! You have almost nothing I can send to my grandkids!

Date of experience: September 21, 2016
California
1 review
0 helpful votes
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Well worth it!
July 28, 2016

I've been receiving these cards from my brother and sister-in-law for a while now, so I thought of JibJab for my husband's birthday and my kids' anniversaries. Great cards to choose from, and the site is easy and intuitive to use--I made videos with family members that were hilarious. The subscription price is a great value for so much fun.

Thanks, JibJab.

Date of experience: July 26, 2016
California
2 reviews
0 helpful votes
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Very fun and well received
June 23, 2017

Cute and clean, I used this for father's day and gave the same one to my dad and husband during a bbq dinner at my house. Since my husband was grilling, using his face was equally appropriate for both of them.

Date of experience: June 21, 2017
Canada
1 review
0 helpful votes
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Facebook post
February 22, 2017

When i post it to facebook, why cant it just open up and play, instead of routing it through jib jab, people have said to me its too much bother trying to get it to play, maybe i'm doing something wrong

Date of experience: February 20, 2017

Overview

JibJab has a rating of 4.2 stars from 10,089 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 1st among Greeting Cards sites.

service
164
value
182
shipping
54
returns
60
quality
154
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