Jibjab allows us to create exciting and fun gatherings, when our family lives all over the country. We look forward to singing, acting and dancing in virtual space. Would like to see a feature that allows captions to be turned on. Sometimes making sure the chosen music has the correct lyrics for the project is important in selecting the right card for the right person.
We had a subscription 3-4 years ago. We let it expire because the number of very good card selections disappointed us. I needed to send a couple of cards recently and re-subscribed, thinking that the selections would have been improved and expanded. They have not. Because of this, a subscription to JibJab is a poor value, so I cancelled it.
My card plays just fine, but will not go from step two add a message to step 3 send. It is like part of the screen is missing at step two on the right side where the Done button would normally be. It is not letting me send anything.
Was able to instantly create a fun card at the last minute with minimal fuss.
Highly recommend to anyone who enjoys something a little different. Sent it to my 82 year old mother who thought it was great fun,
Thank you.
I loved the ecards and spent a good amount of time finding the right one for my best friend. Unfortunately she never got it, even though I got a "confirmation" email saying it was sent. Not sure what happened.
Please have your friend check their SPAM filter! Let us know if you need more assistance by emailing help@jibjab.com.
A big thank you to the customer support team... specifically Kelly N. She was able to resolve the issue very quickly. My wife had unwittingly signed up for a membership TWICE and also auto-renewal. Neither of which she intended to do. Kelly got to the bottom of it quickly and was able to credit and cancel within an hour of first contact.
I could not find good instructions on how to download a file and then put it on my iphone and ipad.
Plus, I'm very disappointed in the trashy videos! You have almost nothing I can send to my grandkids!
I've been receiving these cards from my brother and sister-in-law for a while now, so I thought of JibJab for my husband's birthday and my kids' anniversaries. Great cards to choose from, and the site is easy and intuitive to use--I made videos with family members that were hilarious. The subscription price is a great value for so much fun.
Thanks, JibJab.
Cute and clean, I used this for father's day and gave the same one to my dad and husband during a bbq dinner at my house. Since my husband was grilling, using his face was equally appropriate for both of them.
When i post it to facebook, why cant it just open up and play, instead of routing it through jib jab, people have said to me its too much bother trying to get it to play, maybe i'm doing something wrong
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to help@jibjab.com with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab has a rating of 4.2 stars from 10,089 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 1st among Greeting Cards sites.
Hi Michelle,
I understand you are having issues adding a message to your video, if you email help@jibjab.com I would be more than happy to get this taken care of for you.
Thanks!