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JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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It was fun and easy to make a video to amuse all of my family. I will be doing it again. Hope there is a birthday video available.
From birthday celebrations to holiday humor, jib jab has it all. Our family loves sending, making, and rewatching these short videos. Everyone now expects them this Christmas!
The grand kids helped create some of the jibjabs we sent... it was lots of fun and the relatives got a big kick out of seeing them!
Have been a member for years, had to renew cause credit card on file expired. But, your site is a lot of fun that I have had thru the years with my
Kids & Grandkids. They laugh out loud seeing themselves as many different characters having fun in your videos--Thanks.
I spent a lot of time designing a video to post to Facebook for my friends and family and was not able to share. Why do Facebook users also have to have a JibJab membership in order to view the video? I had better success sending the same video to my sister through her email address since she is not a Facebook user at all.
Why can't you embed the video on FB? The whole card with message shows up for the world to see in a separate window? So old school. And you guys need more options for bigger teams/more heads. Also I got charged twice for a download. Cancelling now
It was frustrating with new app, I was in a hurry and it was faster going thru website than having to re-assign photos from my phone etc. I thought if I got the app it should already let me into my account without jumping thru hoops.
I was unable to review my personalization and what I wrote before I sent it. I still don't know if it was included or not. Very disappointing.
Easy to use, lots of good choices and everyone loved them! I will definitely be making many more!...
Very funny! A lot of likes en reactions. Now waiting for the next event to make a new funny video with the faces of friends and family!.
My family and friends got a good laugh with my lityle shows especially my grandbabies. Ypu let ne entertain them. Ill be using this a lot. THANK YOU
Saw the ad 2 days before Easter on FB.
Thought 0h cool. I'll make these videos for my grandkids. I spent over an hour and a half finding the perfect picture, oh geez then said sent. Nope never sent. Very disappointed!
Easy to use and great results. Made one with all the family dogs that everyone loves. Grandma doing the jive had the grandkids flipping out.
Been awhile since I had jibjab. There is nothing new on here. Need to update more often. New songs and cards
Enjoyable to me and the people I send the messages to.
Easy to use. Just a fun experience for all. Many choices for all occasions
I've had a lot of fun making Easter e cards and sharing them with family and friends. The process of adding friends is straightforward.
Great impact of videos as birthday greetings. Would like more of a selection for popular song/dance videos.
NO NEED FOR APP, MADE A MISTAKE, I IMMEDIATELY ADVISED THAT I WANTED THE SUBSCRIPTION CANCELLED.
PLEASE CANCEL THE SUBSCRIPTION
Its a great App. It would be perfect working on android devices and download Files were mp4. A little bit cheaper makes it my favourite
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to help@jibjab.com with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at help@jibjab.com. We're standing by. :)