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JibJab

How would you rate JibJab?
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Ohio
1 review
0 helpful votes
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Great fun and memories!
December 18, 2016

I enjoy making cards that include my mother who has Alzheimer's and is now unable to participate in activities with us. It's a nice way to include Mom in our celebrations.

Date of experience: December 16, 2016
Singapore
1 review
0 helpful votes
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Good customer service
October 15, 2016

Good customer service but think you should make it a little clearer when purchasing subscriptions. One click and I was signed up for the year when I only wanted one card!

Date of experience: October 13, 2016
Arizona
1 review
0 helpful votes
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It served its purpose
October 7, 2016

Saved time to go to store select a card and send.

Possibly... or likely because of my age... 67... not quite as many appropriate... be it humorous or not choices IMHO

Date of experience: October 5, 2016
Pennsylvania
1 review
0 helpful votes
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My Jib Jab experience
August 3, 2017

Great app. Don't like the Jib Jab advertisement on the side. Need more content. Very easy and fun to use. Just concerned if the fun will wear off sooner than later.

Date of experience: August 1, 2017
Canada
1 review
0 helpful votes
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Fun!
July 22, 2017

Love the easy interface. Love the fun and laughs it gives to people. Just wish there were more options as far as variety of songs, cards, etc. That's my only concern.

Date of experience: July 20, 2017
South Carolina
1 review
0 helpful votes
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So much fun!
December 22, 2016

Myself and my two grand daughters had so much fun they wanted to keep making them. I recommend this to anyone with or without children, a lot of fun and laughs.

Date of experience: December 20, 2016
Canada
3 reviews
0 helpful votes
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Friends loved it
August 6, 2016

Passed along a JibJab Happiness song to a group of friends who all loved it. Will have to check other music video cards because they seem to like thought the most.

Date of experience: August 3, 2016
Texas
1 review
0 helpful votes
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Christmas 2016
January 4, 2017

I had a hard time at first downloading the pictures, once I got them in it was a good laugh. I would recommend my friends to make one for their families.

Date of experience: January 2, 2017
Massachusetts
1 review
0 helpful votes
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Credit card
January 22, 2017

It would be helpful if you gave a heads up that a member's credit card has been changed before you cancel... I'm a long time Jib Jab member... Check your files.

Date of experience: January 20, 2017
California
2 reviews
0 helpful votes
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Ok
May 5, 2021

Pleasant experience. Needs better selection in the feeling down selection. I would not send any of them to a friend who was down or depressed. They didn't make me feel better.

Date of experience: June 23, 2016
Iowa
1 review
0 helpful votes
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Bait and switch
June 6, 2017

All I wanted to do was make a birthday card for my brother and thought it would cost 3.99. Next thing I know, I'm charged 18.99 and have become a member.

Date of experience: June 4, 2017
Alessandra S. JibJab Rep
over a year old

Please send an email to help@jibjab.com, and we will be happy to help!

Illinois
1 review
0 helpful votes
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No instructions
August 20, 2016

No instructions given on how to personalize the cards, ie, use the personalized photo ones, or even how to add a personal note. Would get my money back if I could.

Date of experience: August 18, 2016
California
3 reviews
0 helpful votes
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LOVE SENDING THESE UNIQUE CARDSi
August 6, 2016

It is so much fun to make these funny video cards. There hasn't been one person who hasn't enjoyed receiving one and laughed out loud at the dancing heads.
Love it!

Date of experience: August 4, 2016
Nevada
2 reviews
1 helpful vote
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Free dance video
March 22, 2016

After, filling ready to release it ask for credit card info, if it is free why ask?, I have no problem in giving it but least give me a day or two for payment. I can pay 4.00 now. (2.99)

Date of experience: March 22, 2016
Ohio
1 review
0 helpful votes
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They were very helpful in finding out how I got charged and gave me the charge back! They kept me updated on trying to get it figured out! Thank you JibJab!

Date of experience: October 23, 2018
Nebraska
1 review
0 helpful votes
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Understanding
November 10, 2017

Even though I wanted to cancel the jib jab so I didn't have to pay money for my account, they were very understanding and professional, and helped me within one day!

Date of experience: November 8, 2017
Ohio
1 review
0 helpful votes
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Shelby and Clair as Sonny ad Sher
February 22, 2017

It was a Blast to make our family laugh at our Video. So Funny,, Everyone enjoyed it also// I got you Babe was a song from our past but for sure a favorite. I hope everyone will get JIB JAB and have Fun Life is short so laugh at yourselfs. Feels Good!

Date of experience: February 20, 2017
Indiana
1 review
0 helpful votes
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Easy to use. Lots of fun.
It would be nice to be able to see which pictures will do what in each video in advance. The downloaded videos come out a bit blurry but the links work great.
Very happy.

Date of experience: February 20, 2017
New Hampshire
1 review
0 helpful votes
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Support
November 29, 2017

I have been having trouble sharing the Jib Jab videos and that problem was taken care of. Although I still can't play the videos it is probably a bad wifi connection.

Date of experience: November 27, 2017
New Jersey
1 review
0 helpful votes
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Promises kept!
November 15, 2018

I had to cancel my subscription and jibjab made the process very easy. It took only one email and it was done! Thank you for keeping your promise on your site.

Date of experience: November 15, 2018

Overview

JibJab has a rating of 3.7 stars from 12,928 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 1st among Greeting Cards sites.

service
164
value
182
shipping
54
returns
60
quality
154
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