After noticing my account was on auto-renewal, I contacted customer support and requested a refund. It was taken care of immediately and the emails from them were very upbeat and professional.
This app is everything I could ask for and more. Highly recommended! If help is needed just email. They're extremely helpful and professional. Download and subscribe! You won't regret it :)
The first card was ok and went easily. The personalized cards give no option for editing if you don't get it right the first time. Had to start over multiple times.
Good fun but you guys need some new material This is not a bad review
You just need more modern choices but with that said we still enjoy your concept thanks
I have emailed your customer service to enquire about a 6 person dance only to be fobbed off with half a reply, so at the moment I am not very impressed.
Had an issue and it was taken care of quickly and professionally which is much appreciated! In this day and age of rude customer service individuals JibJab rises above the rest!
The customer service representative who assisted me was prompt and polite in refunding me the auto-renewal fee of which I had been previously unaware. JibJab ROCKS! Thanks for being so awesome!
I wanted to see the whole demo movie (not the first 5 seconds) and tools, so I had to buy the premium account, and after that I have discovered, that I do not like jbijab movies at all. Now I have to ask for cancel account and refound, and, as a customer, I do not like.
Horrible. Jibjab thinks MY email is their free marketing tool, and that MY time, bandwidth, and resources are not asb important as them making money.
What a great way to send holiday cards... thinking of people and then making them laugh. Great technology. So pleased to have discovered JibJab. Thanks.
Great quality products, low prices, and fast shipping... What more could you want?!?!? I've purchased multiple items from JibJab, and I've always been extremely satisfied!
Account was automatically renewed on my dormant account. Customer service was easy and fast, received confirmation of cancellation in less then an hour. Thank you!
Funny videos to share with friends for various occasions - party invitation, birthday wishes, sending love...
It is easy to use and send out the videos.
Purchased for special Valentines Day message. Unable to complete due to password not matching my email. This is ridiculous. I'd like my money back please
Misleading advertising. Makes it sound like it's $1.50 to join. Really $18 US and reoccuring annually. Try to contact them to cancel. Left phone on hold for 202 minutes and still no contact. Thank god for Pay PAL. DO NOT GIVE THEM YOUR CREDITCARD!
I have used JibJab for many years and have watched them grow with what they offer us. WORTH EVERY PENNY! You can say 'happy birthday" in words or you can make a fun beautiful mini-movie and REALLY say "HAPPY BIRTHDAY!". They do many holidays and seasons and just about any event you can imagine. And to top it off, there support is responsive, capable and friendly
I had misunderstood the 6 months payment. I quickly explained what had happened. In less than 2 hours, Joe had helped me with no hassle at all. He had refunded my money back to me.
I thought I would give your sight a try by a nudge from Groupon.
I tried to load a video and it only excepted one face. I tried several times and decided I wasn't interested and wanted to cancel my subscription.
It was horrible trying to navigate to the correct area to cancel. I finally canceled the reoccurring billing and have not as of yet been able to completely cancel the subscription. I sent and email and have not received a response.
Once you've added the heads, you can watch the video. However if youre then not satified with the way the heads fit the screen or if you want to ammend the text you can't edit. You have to redo the whole video again. It would get 5 starts if you could preview the dancing video with attached heads and be able to edit head and mouths if required.
I recently did a Jib Iab with my new (6 month) woman friend and since we are going to a Halloween Party as Sonny and Cher, I chose I got you, Babe. We are still howlimg from it. All our Facebook friends loved it and we are ready to do the next one.
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to help@jibjab.com with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab has a rating of 3.7 stars from 12,928 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 1st among Greeting Cards sites.
:) Thanks, Ted! We add a new video every month and are always keeping our eyes peeled for new choices.