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JibJab

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Texas
1 review
0 helpful votes
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I forgot to cancel my subscription and contacted JibJab immediately they responded and sent a full refund with no hassle or trouble. I will say I contacted them within 2 days of the annual charge.

Date of experience: December 11, 2018
Australia
1 review
0 helpful votes
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Satisfied
July 18, 2017

Need more children's popular items made up with extend of 8 kids in a video. I have 8 grandchildren who get on famously and would live to see each other in a funny video. Thanks

Date of experience: July 16, 2017
New York
4 reviews
0 helpful votes
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Small faces
August 2, 2016

For the most part this is great fun. I'm finding, though, that faces can only be enlarged so much. Beyond the built in population problem, I think faces should be able to fill the space.

Date of experience: July 31, 2016
Kentucky
1 review
0 helpful votes
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To expencive
October 18, 2016

I thought it was only going to be a dollar something and ended up costing me $18. Now I'm afraid to use it, might charge even more. Very disappointed. Wished I had not got it.

Date of experience: October 16, 2016
Alessandra S. JibJab Rep
over a year old

Hi Michelle! Sorry for the confusion. We are happy to help, just go ahead and send an email to help@jibjab.com.

Illinois
1 review
0 helpful votes
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Almost a Bullseye.
April 6, 2017

When I first joined many years ago, renewal was to be automatic but for some reason my membership was stopped and I had to rejoin. A lot of your videos are older and need revising.

Date of experience: April 4, 2017
Australia
1 review
0 helpful votes
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Confused Nana
December 28, 2016

My grandchildren wanted to do JibJab why not was my response thinking was free shock horror you had pay which I did at the time and then thought when I'm going to use it got I touch with JibJab told them the situation and they cancelled my account and refund was done thank you so much very happy.

Date of experience: December 26, 2016
Canada
1 review
0 helpful votes
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Spread tsp read the Joy!
January 30, 2019

Sometimes people around you are just in need of a really good laugh! This website comes with a easy to use and easy to follow way to brighten people's lives. The app works great too.

Date of experience: January 30, 2019
Wisconsin
1 review
0 helpful votes
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Love JibJab
January 5, 2017

This is such a fun place to make cards,... I had a few problems with my account but Morgan was so helpful (and patient) to me. He got all my goofy problems straightened out quickly!

Date of experience: January 3, 2017
Illinois
1 review
0 helpful votes
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Not enough variation
May 5, 2017

There is way to much of the same kind of cards and not enough variation. They need to have more with a wider variety of numbers of people that can be added into each category.

Date of experience: May 3, 2017
Canada
1 review
0 helpful votes
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Helps me Send Love
May 16, 2017

Been on it for years.
I send jibjab cards to tons of family and friends. If i didn't have a membership, I would not remember or be bothered to connect with cards. These are fun.

Date of experience: May 14, 2017
Canada
1 review
0 helpful votes
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Great card
June 24, 2017

It was easy to sign up and the unique card I got my husband for his birthday was worth it!
Thanks very much
I am sure I will use many more cards from this site!

Date of experience: June 22, 2017
Canada
1 review
0 helpful votes
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Giggles with youir cake
December 13, 2016

There's lots of variety with amazing animation and music. The e-cards are hit with everyone. Its great value given the cost of cards and postage. I don't think I'll be going back to snail mail.

Date of experience: December 11, 2016
Canada
1 review
0 helpful votes
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So far so good.
March 12, 2017

So far so good, but if you are going to make me sign up for a year and charge me in advance, I would like to see some new material in the birthday song section.

Date of experience: March 10, 2017
Canada
1 review
0 helpful votes
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AWESOME!
December 29, 2016

This JibJab has got to be one of the best ecard companies around. I have SO MUCH fun and laughs just putting them together, and the people I send them to, can't keep from laughing either! I love this site.

KEEP UP THE GOOD WORK, GUYS AND GALS! Also HAPPY NEW YEAR TO ALL OF YOU AND YOUR FAMILIES! Have a safe one too. All the best in 2017. Wow it's hard to believe 2016 is almost gone. Time goes so fast! I don't know if the time is actually going fast, or the older you get, it seems like it goes fast!

Date of experience: December 27, 2016
Georgia
1 review
0 helpful votes
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SPAM!
September 14, 2016

Loved the experience of the JIBJAB and the cards you offer but both of the cards I sent went into the receivers spam folder. That was too bad cuz I had to tell them to look there.:-( I know there probably isn't much you can do about that but have them "un-spam" JIBJAB but with the amount of emails and crap people get everyday they probably won't.
Anyway, overall great stuff!

Date of experience: September 12, 2016
California
2 reviews
1 helpful vote
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Fun Concept - Need more ideas for the price
June 23, 2016

We had fun making and giving a Father's Day JibJab. Overall, making the video was a little clumsy, and the site response time is slow. The clumsiness came from needing to join part way through and then getting kicked out a second time to pay (signing up is not membership). $18/year is a bit much, particularly when you get nickeled and dimed for downloads and what not. Still, it is a fun thing to do. I tried to make another video for someone to get more out of my membership, but I couldn't find a video template that I liked. It could use more choices. And did I mention that it is sloooow?

Date of experience: June 20, 2016
Ohio
1 review
0 helpful votes
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Hilariously Cute!
September 21, 2016

I sent the Sonny & Cher "I Got You Babe" to my daughter and son-in-law for their anniversary... with their faces. They loved it so much they shared it on Face Book. It was so fun creating this card!

Date of experience: September 19, 2016
Colorado
1 review
0 helpful votes
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Lots of choices and easy to send.
September 1, 2016

I did not see an opportunity to add additional text, but this was my first time using this service. I like being able to send a video card as opposed to buying and sending a greeting via the mail.

Date of experience: August 30, 2016
Virginia
1 review
0 helpful votes
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Didn't add personal message
December 29, 2016

I was trying to use this as a way to send a virtual gift and let my brother know what it was at the end via personal message but the version he received was plain. Not worth any money.

Date of experience: December 27, 2016
Netherlands
1 review
0 helpful votes
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Great fun
December 21, 2017

I just wanted to say how much fun it has been to make my own jib jab cards and send them to family and to friends! It gets everyone laughing - a great gift at this time in the world!

Date of experience: December 19, 2017

Overview

JibJab has a rating of 3.7 stars from 12,928 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 1st among Greeting Cards sites.

service
164
value
182
shipping
54
returns
60
quality
154
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