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JibJab

How would you rate JibJab?
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Washington
1 review
0 helpful votes
Follow Charmaine W.
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Not great for workplaces
May 5, 2017

Hoping you can build out the functionality of the site to have cards filtered by # of participants (and give us the potential to have more than 5 at a time).

Date of experience: May 3, 2017
California
1 review
2 helpful votes
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Love Jib Jab
March 12, 2019

Jib Jab is a fun and unique way to send greeting. It's always a nice surprise to the recipient:)
I've had a subscription for years and find it a good value

Date of experience: March 12, 2019
California
2 reviews
0 helpful votes
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Quick resolution
February 16, 2018

I purchased what I thought was a $1.50 one time card but was billed $18.00 and set up for recurring payments. I contacted customer support and was quickly refunded! LOVE THIS

Date of experience: February 14, 2018
California
2 reviews
0 helpful votes
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Photo cards
May 11, 2017

I don't insert photos into cards and found that most of your cards are for that. I don't know how to filter those out. I've contacted your help desk about it.

Date of experience: May 9, 2017
California
1 review
0 helpful votes
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Amusing
May 19, 2017

Got a JibJab card for my mom on Mother's Day and she spent the rest of the day showing everyone she knows. It was worth the $18 access cost for sure:-)

Date of experience: May 17, 2017
Massachusetts
1 review
0 helpful votes
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I would definitely recommend JibJab. It' so much fun and has provided me and my family and friends with so much laughter! Easy to use. Responsive customer service. Try it out!

Date of experience: February 23, 2020
Australia
1 review
0 helpful votes
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Excessive further charges
September 25, 2016

When I signed up I thought that would be all I had to pay and then found out i have to pay to download my own file to usb so I can use it POOR SHOW. Please take me off the future renewall payments and delete my private banking details :(

Date of experience: September 23, 2016
Alessandra S. JibJab Rep
over a year old

If you would like a refund, please send an email to help@jibjab.com!

GB
2 reviews
1 helpful vote
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"FUN" GREETINGS
June 3, 2017

We've received cards & sent cards from my Husbands account & enjoyed receiving & sending them - It's a very unique & entertaining way to let people know your thinking about them.

Date of experience: June 1, 2017
Montana
2 reviews
2 helpful votes
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Everyone I sent one to has loved them! So much fun to make them and totally hilarious! And for a little over a dollar a month, it's not really that expensive!

Date of experience: February 20, 2017
Canada
1 review
0 helpful votes
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Rey satisfied
February 22, 2017

Can't say more the excellent product easy too use recommended to my friends. And hope to see more. Maybe it would be great too add more dances cards gif etc etc

Date of experience: February 20, 2017
Indiana
1 review
0 helpful votes
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You made him laugh
August 21, 2016

Sent an old friend the JibJab video with the stripper celebrating the birthday boy. My version had one scary twist... my face on the stripper. You made him laugh. (Me too.)

Date of experience: August 19, 2016
California
1 review
0 helpful votes
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Quick, polite customer service
December 19, 2017

Jib Jab responds promptly and professionally to customer service emails! So appreciated! It is rare these days to get such quick and caring service! Our family really enjoys using Jib Jab!

Date of experience: December 17, 2017
Indiana
1 review
0 helpful votes
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SAA option for reaching alumni
July 7, 2017

Enjoyed making a test for my alumni association. I sent my board using their photos and tried to get them to see the merit in using your product to reach alumni.

Date of experience: July 5, 2017
Ohio
1 review
0 helpful votes
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Father's Day
June 30, 2017

My dad loved his card and I will be using more cards like this more often. The gift of laughter goes overlooked quite often and these cards offer some good laughter.

Date of experience: June 25, 2017
Texas
2 reviews
0 helpful votes
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Excellent customer service
December 22, 2017

JibJab did an excellent job in handing my request. They were fast in responding, gave me the best option in handling my request and welcomed me to always return any time.

Date of experience: December 20, 2017
Texas
1 review
1 helpful vote
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Don't buy this!
December 13, 2016

Hard to use & understand. Harder still to cancel & get a refund. Also, most videos offered for greeting cards are for 1 to 5 people. We're a family of 6.

Date of experience: December 11, 2016
Washington
2 reviews
0 helpful votes
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More accessible
December 12, 2016

I like that you sent out a sample of the new christmas card option
I'd like to be able to see the whole card without having to fill in pictures throughout.

Date of experience: December 10, 2016
Arkansas
1 review
2 helpful votes
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Pay to join and keep on paying...
June 12, 2016

After paying to join, I discover that you have to keep on paying like $1.99 just to download the video you make...
Seems kinda pricey to me and a little disappointed...

Date of experience: June 10, 2016
New Zealand
2 reviews
2 helpful votes
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HIGH5
June 12, 2016

Getting the mouth & voice to synchronise was a little difficult, still got the black line above the girls mouth, overall the card was great. Ppl that watched really liked it

Date of experience: June 10, 2016
Canada
1 review
0 helpful votes
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Fun to create, fun to send, fun to receive
March 11, 2017

I love using JibJab for any occasion. A huge amount of fun to play with and create. I know every time someone receives a greeting they smile and/or laugh and thst means a lot to me.

Date of experience: March 9, 2017

Overview

JibJab has a rating of 4.2 stars from 12,927 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 1st among Greeting Cards sites.

service
164
value
182
shipping
54
returns
60
quality
154
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