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JibJab

How would you rate JibJab?
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California
1 review
1 helpful vote
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I want a refund
January 24, 2017

Not happy. It is a cute site but when I joined I thought it was 1.50 but I was charged 18.00 for what they call "up front". This was not explained before submission of my billing info.

Date of experience: January 22, 2017
GB
1 review
0 helpful votes
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I didn't want to sign up, just wanted one go.
December 13, 2016

My friends had used this and told me it was free!
Maybe it was and no longer is.
I only wanted a one of go, not to sign up and I don't know how to cancel it.

Date of experience: December 11, 2016
Hawaii
1 review
1 helpful vote
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Disappointed
August 3, 2016

Very disappointed that I was forced to subscribe to a subscription with automatic payments jjust for 1 Jib Jab. I don't plan on usting this but maybe once or twice a year.

Date of experience: August 1, 2016
Louisiana
1 review
2 helpful votes
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It is so dang hard to make videos on this crapy website! It will even say that it's a video but the it ends up turning out to be an eCRAP. $&@$%^#*#}{$&.

Date of experience: December 5, 2013
Mississippi
1 review
0 helpful votes
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It is loads of fun
March 22, 2017

Using Jib Jab has been fun I have done many videos with my kids and my axe and her boyfriend it is a lot of fun to goof around with people who made the laugh

Date of experience: March 20, 2017
North Dakota
1 review
0 helpful votes
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Funny stuff.
May 21, 2017

Easy to use and fun, jibberjabber cracks up me, my family and friends. They really seem to appreciate the personal touch inspired by the sites many video interactions.

Date of experience: May 19, 2017
New York
1 review
0 helpful votes
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Need new and better video choices
December 16, 2016

Really now... some of these Christmas offerings are YEARS old... very limited selection of new videos to choose from, and the new ones aren't very creative or funny.

Date of experience: December 14, 2016
Canada
1 review
0 helpful votes
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Disheartened
December 17, 2016

I shared it on Facebook and none of my friends could view it because of ur link to it was crap I'd like my 35.00 dollars. I did not get what I paid for

Date of experience: December 15, 2016
Canada
1 review
0 helpful votes
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Very Unhappy
December 14, 2016

I paid for a subscription expecting to be able to download my cards but the additional 1.99 per card was very disappointing. I would like to actually discontinue my subscription and get a refund!

Date of experience: December 12, 2016
Canada
1 review
0 helpful votes
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Désappointe
October 10, 2016

First I had to take a annual membership to buy a video, and my video is to heavy to dent it by outlook or iCloud mail. So I'm stock with it. Very un useful!

Date of experience: October 8, 2016
Georgia
1 review
0 helpful votes
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Perfect card
August 7, 2017

I was away from home and needed a birthday card to send my husband, and it made his day. Thanks, I will continue to use the site to send cards out to special people.

Date of experience: August 5, 2017
Florida
1 review
0 helpful votes
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Fun experience
December 21, 2016

System is easy to use, a bit confusing on differences between mobile site and fixed internet access. The mobile site does not appear to be able to retrieve stored faces and function is less.

Date of experience: December 19, 2016
GB
1 review
0 helpful votes
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Birthday greetings
July 20, 2016

I was delighted with the card I sent my son for his birthday, so was he!
I have shown it to several people and they thought it was brilliant.
Shall definately use it again!

Date of experience: July 18, 2016
Tennessee
1 review
0 helpful votes
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Refund experience
November 6, 2016

The request was easily made. The response came in minutes and was resolved with out any issue. Great experience with a company even when you need a refund means excellent company in my books!

Date of experience: November 4, 2016
California
1 review
0 helpful votes
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Fun
July 4, 2017

Creating our Job Jab was easy and the results hysterical. I'm 71 and my husband is 84. We chose Sonny and Cher video. Even we could do it and all our family loved it!

Date of experience: July 2, 2017
North Carolina
1 review
0 helpful votes
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Worthless
January 31, 2017

Not worth you time money or effort. Faces and mouths not put where you place them. I cannot express enough how disappointed I am that I wasted actual money on this.

Date of experience: January 29, 2017
Maryland
1 review
0 helpful votes
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Enjoy
August 14, 2016

Fun making up the videos and sharing with friends! Recently went to Boston and heard the song Cake by the Ocean a thousand times, so the video was perfect to share.

Date of experience: August 12, 2016
Ohio
1 review
0 helpful votes
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Jammin' with Jab
July 27, 2017

I have had JibJab for several years now. I find it extremely fun.My hubby, family and friends love it when I show it to them or they see it on facebook.

Date of experience: July 25, 2017
New York
1 review
0 helpful votes
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LaVelle responded to my customer service inquiry promptly. He went above and beyond my expectations when I reached out with my initial question. Love the site and the service is excellent!

Date of experience: December 11, 2019
Nebraska
1 review
0 helpful votes
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Happy to be JibJabbers!
January 1, 2017

It is wonderful to know that we can send cards to family and friends that we are sure that they will enjoy:)
We don't even mind being upstaged by our dogs!

Date of experience: December 30, 2016

Overview

JibJab has a rating of 4.2 stars from 12,927 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 1st among Greeting Cards sites.

service
164
value
182
shipping
54
returns
60
quality
154
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