It was easier to do than I thought. Always wanted to try it. I did it in a rush and it was so worthwhile. It makes me happy every time I watch it. It made my son very happy on his birthday.
I was very impressed with the easy directions and the finished product - it made me look like I was very tech savvy and everyone that I know, knows that is not my forte!
I Can not download my saved card to my laptop and can not find a contact number to get help. Please help me or give me information on how to resolve this issue.
I somehow missed the part where I would be charged upfront for the year. It needs to be more obvious that you do that. I was not prepared to spend that much money.
It's fun and easy to use! Worth every dime, And my family loves the videos! The only thing I don't like is the fact I have to use 100 characters to review it...
Enjoyed using JibJab for the first time. I had to experiment with getting the correct placement for the mouth but there were no issues with the site or the end product. Thanks JibJab!
I needed a refund and I was so pleased to be able to ask and with in just a couple of days my request was received and granted. Thank you so much JibJab
When I saw that you had animated the song my wife and I consider "our" song, I knew I had to send it as a Valentine... and it was complete hit with her!
I had to cancel my subscription and jib jab made the process very easy. It took only one email and it was done. I was very appreciative of the fast and courteous service.
I've made and sent two cards from this site and neither card was received by the person it was sent to. I'm extremely disappointed and won't be bothering to use this site again.
The card was fine. But I noticed that you set up an auto payment. I do not believe i gave you permission to do that. I have cancelled the auto payment. This is a sleazy way of doing business.
I have written to customer service twice and each time the responses were immediate. And each time the issues were corrected just as fast. It seems customer service is a priority with them.
My family, both my adult daughters and my "mature" sisters and mother, always appreciate my jib-jab work. I just wish i was better at getting the mouth and teeth in the right location!
I paid for the service and when I go to login it says my account doesn't exist. Waste of time and money! I think it'd ironic that I get an email to give it a review when my account doesn't exist.
A little challenging in the beginning until I got some better understanding of how to use it. But pounce I got the hang of it, I had a lot of fun creating cards and musicals!
I found it time consuming to try and create a birthday card - no edit option so I had to keep creating it and then it asked for payment again and again before I could proceed
I have been a client of Jibjab for several years and it has been a very good experience for me. It's a good way to send my friends cheerful and funny messages. I love it!
Fun putting smiles on other people's faces, would like to see more videos to use on my emails really enjoy it and my friends really like it and laugh and share what i send them.
1. The site encourages you to create a card. Then when you're ready to send it tells you you have to be a member. Then when you click to join, THE CARD YOU PAINSTAKINGLY PREPARED IS TOTALLY ERASED AND YOU HAVE TO START ALL OVER! That's rude beyond measure.
2. The membership fee is too high, and the auto-renew is heinous. You guys used to have a great site. Why have you ruined it?
And I'm used to companies not making it easy. It's business. But this is bordering on unethical. I want to cancel this. I used a single jib jab and now I'm on a monthly charge.
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to help@jibjab.com with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab has a rating of 4.2 stars from 12,927 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 1st among Greeting Cards sites.
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We are more than happy to help with this issue. Can you please send an email to help@jibjab.com?