website thubmnail of JibJab

JibJab

How would you rate JibJab?
grey star
grey star
grey star
grey star
grey star
Ireland
1 review
0 helpful votes
Follow Keith N.
Unfollow Keith N.
Send Message
Share Review
Report Review

Excellent but deceptive
February 23, 2017

I find the special offer price being advertised on the screen very deceptive. You cannot get that price for the service and must pay for the year.

That aside the give exactly what they offer

Date of experience: February 21, 2017
Ohio
1 review
0 helpful votes
Follow Chuck G.
Unfollow Chuck G.
Send Message
Share Review
Report Review

Very Dissatisfied
May 16, 2016

The site did not work. I was unable to utilize the service when I wanted to send a birthday greeting on May 13,2016. I cancelled my membership 10 minutes after I enrolled on May 13,2016.

Date of experience: May 16, 2016
MD
1 review
0 helpful votes
Follow Donna A.
Unfollow Donna A.
Send Message
Share Review
Report Review

Fun, but has app limits
August 25, 2016

The ease of uploading, cropping, saving and using pix was super. I hope they continue to add more ecards. My major complaint was that all of the options were not available on my phone app.

Date of experience: August 23, 2016
California
1 review
0 helpful votes
Follow Jerry S.
Unfollow Jerry S.
Send Message
Share Review
Report Review

Fun but very difficult and frustrating
June 25, 2016

Not all options were available on the app. VERY difficult to post on Facebook. Some would not post at all and others I had to "post" several times before they would show up on Facebook.

Date of experience: June 23, 2016
South Carolina
1 review
0 helpful votes
Follow Larry B.
Unfollow Larry B.
Send Message
Share Review
Report Review

1st Use
February 1, 2017

I picked the animation, added the face, wrote out the text. Then I went back and fixed up the placement of the face a little. Then sent it. The receiving party told me they did not get the text.

Date of experience: January 30, 2017
Canada
1 review
1 helpful vote
Follow Denise B.
Unfollow Denise B.
Send Message
Share Review
Report Review

Funny
October 14, 2016

Its funny but it shows a black mark where the month is moving and the mouth under it its a waste of money when you think its a 1.50 and you get charged 24. Something its crazy

Date of experience: October 12, 2016
Spain
1 review
0 helpful votes
Follow Joan M.
Unfollow Joan M.
Send Message
Share Review
Report Review

Easy steps to send greetings
March 22, 2017

I just uploaded some of my friends' photos and in a few steps only I could send them a funny video. The link received by my friends is always available so you can access them whenever you want.

Date of experience: March 20, 2017
Australia
1 review
0 helpful votes
Follow Terry M.
Unfollow Terry M.
Send Message
Share Review
Report Review

JibJab Experience
December 29, 2016

It is always fun to use JibJab to send cards to our friends. They all think that we are so clever to be able to do that. Little do they know that all the work is done for you.

Date of experience: December 27, 2016
South Dakota
1 review
0 helpful votes
Follow Steve B.
Unfollow Steve B.
Send Message
Share Review
Report Review

NO VIDEO
April 21, 2017

THE FACT THAT YOU DEMAND ATLEAST 100 CHARACTERS SAYS QUITE A BIT ABOUT YOUR CONCERN FOR CUSTOMER SATISFACTION. KNOWING FULL WELL THAT 99% OF YOUR CUSTOMERS WILL NOT TAKE THE TIME TO TYPE THAT LENGTH OF A RESPONSE.

Date of experience: April 19, 2017
Connecticut
1 review
0 helpful votes
Follow Newington P.
Unfollow Newington P.
Send Message
Share Review
Report Review

Good stuff
May 14, 2017

Love it but you are killing me that you are requiring me to type more than I want to. I gave it a five star rating but having to sit here and type this much is annoying.

Date of experience: May 12, 2017
California
2 reviews
0 helpful votes
Follow Pam V.
Unfollow Pam V.
Send Message
Share Review
Report Review

Just plain fun!
September 23, 2016

I have as much fun picking and creating a card as I do sending them.
And I know my family and friends enjoy receiving them. It's a win-win, everyone ends up smiling with a jib jab card.

Date of experience: September 21, 2016
Florida
1 review
0 helpful votes
Follow Ginny P.
Unfollow Ginny P.
Send Message
Share Review
Report Review

Happy Father's Day to my sons
June 21, 2017

It was easy and fun. My son's used JibJab for a long time now and I finally got onboard! I've always enjoyed receiving them and thought it was time to send them to my family and friends!

Date of experience: June 19, 2017
California
2 reviews
0 helpful votes
Follow Elaine S.
Unfollow Elaine S.
Send Message
Share Review
Report Review

JibbiJabber
December 15, 2017

It was a pleasure, everyone was nice and very helpful. My friend and I had a blast making the cards, we laughed so hard, it was very easy to use. I told all my friends about it.

Date of experience: December 12, 2017
Georgia
1 review
0 helpful votes
Follow Jan H.
Unfollow Jan H.
Send Message
Share Review
Report Review

Fun&Lots of laughs!
July 5, 2017

I love sending jib cards to my friends. They love getting them. I wish there was more birthday videos. I wish there was some way to keeping track of what cards were sent to who so I don't repeat.

Date of experience: July 3, 2017
Missouri
1 review
0 helpful votes
Follow Laura L.
Unfollow Laura L.
Send Message
Share Review
Report Review

Program improvement
December 15, 2016

1.-The site needs a bit of improvement. There needs to be a one step click to get back to the main selection of clips. 2.-More family oriented movie clips please.

Date of experience: December 13, 2016
GB
1 review
0 helpful votes
Follow Majken K.
Unfollow Majken K.
Send Message
Share Review
Report Review

Good Fun!
December 15, 2016

I enjoy making the cards - a bit of fun and I think they are really quite good and fun to see for the recipient. A personalised card for many occasions.

Date of experience: December 13, 2016
Germany
1 review
0 helpful votes
Follow Andreas K.
Unfollow Andreas K.
Send Message
Share Review
Report Review

Bad image definition!
December 16, 2016

Some time ago, i used your service and i was very satisfied. Now your image definition is very bad, the picture is grainy! Sorry, but i will cancel the membership!

Date of experience: December 14, 2016
Florida
1 review
1 helpful vote
Follow Bob L.
Unfollow Bob L.
Send Message
Share Review
Report Review

Undelivered message
August 1, 2016

I WANTED TO SEND A MESSAGE TO MY DAUGHTER ON HER BIRTHDAY, DESPITE BEING TOLD VIA MESSAGE TWICE THAT THE MESSAGE HAD BEEN DELIVERED AS OF THIS DATE SHE STILL HAS NOT RECEIVED THE MESSAGE. SHE CHECKED HER SPAM TO MAKE SURE IT WAS NOT THERE AND IT WASN'T.

Date of experience: July 30, 2016
Alaska
1 review
0 helpful votes
Follow Sidney P.
Unfollow Sidney P.
Send Message
Share Review
Report Review

Look what I did!
March 22, 2017

I'm so happy that a 83 year old like me was able to do exactly what I wanted to do! I was able to use one of your St. Patrick cards to send a message I really wanted to get across. Thanks!

Date of experience: March 20, 2017
Australia
1 review
0 helpful votes
Follow Brad F.
Unfollow Brad F.
Send Message
Share Review
Report Review

Never Delivered
September 23, 2016

Horrible experience. Joined up, made a video and scheduled to send for a birthday. It never arrived, despite sending multiple times. I ended up having to download it and send.

Date of experience: September 21, 2016

Overview

JibJab has a rating of 3.7 stars from 12,928 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 1st among Greeting Cards sites.

service
164
value
182
shipping
54
returns
60
quality
154
This company does not typically respond to reviews