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JibJab

How would you rate JibJab?
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New York
1 review
0 helpful votes
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Birthday video
January 10, 2017

Easy to make the video happen I have done these before and was glad to make them again my recipient was surprised and pleased with the greeting Birthday video

Date of experience: January 8, 2017
Florida
1 review
0 helpful votes
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Quick fast & easy way to send creative cards!
February 17, 2021

Love this website and it's so much fun to send cards starring that person as well as friends and family members especially as I send so many cards overseas!

Date of experience: June 25, 2016
France
1 review
1 helpful vote
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Great concept
May 5, 2017

The JibJab animated cards have always the same positive effect! Excellent but I would like having more new cards since I start having used most of the nice cards.

Date of experience: May 3, 2017
Illinois
1 review
0 helpful votes
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Fun for the sender
February 22, 2017

It's possible that I enjoyed the process of selecting and then creating the card as much, if not more then, then the recipient did when they experienced the card.

Date of experience: February 20, 2017
California
1 review
0 helpful votes
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Fun app.
December 15, 2020

Lots of fun for your friends to view. They will lots of laughs and want to join JibJab for themselves and their friends and family. Give it a try and see for yourself the fun you can have.

Date of experience: December 15, 2020
Canada
1 review
3 helpful votes
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Very disappointed with the removal of the advanced editing features. Hard to now justify the price. Including the fact that the majority of the templates are not "family friendly"

Date of experience: January 18, 2014
Pennsylvania
1 review
0 helpful votes
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Lots of laughs
February 22, 2017

Had a lot of fun with my friends. Sending funny e-mails to my family and friends. Would recommend this to anyone who wants to have a lot of fun. I have sent out many videos to people I know.

Date of experience: February 20, 2017
Israel
1 review
0 helpful votes
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Very easy to prepare... but not quality
July 14, 2017

It is very easy to prepare... but the video is very old fashioned. You see very low resolution
And worst of all, you can not download the video to your computer

Date of experience: July 12, 2017
Australia
1 review
0 helpful votes
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Fabulous
December 13, 2016

What a fabulous idea. I have done a few and have been very happy with all of them. The only suggestion I have is I would have liked a few more Christmas choices.

Date of experience: December 11, 2016
Florida
2 reviews
0 helpful votes
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Create more options.
July 20, 2017

B-Day for example, I wanted to send a card from both of us and there were just a few options to choose from. I would like to see a larger variety of options...

Date of experience: July 18, 2017
New York
1 review
0 helpful votes
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Everyone I sent it to loved it. Very easy to create, excellent experience. The choices were very good and hard to choose, the graphics are clear and the songs are funny. Great fun!

Date of experience: March 20, 2017
Michigan
1 review
0 helpful votes
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Somewhat confusing
March 14, 2017

The finished product is wonderful. However the the cost to make and share is very misleading. The fact that you can't share it anywhere outside the app ( without cost) is a big bummer.

Date of experience: March 12, 2017
Nevada
1 review
0 helpful votes
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So fun and easy to make memories that last.
March 22, 2017

It is so easy and fun to create jib jab videos and they always look amazing. My friends and family love them and always look forward to seeing themselves in them

Date of experience: March 20, 2017
Canada
1 review
0 helpful votes
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Membership and card cost
December 17, 2016

Why am I paying a yearly renewable fee if I still have to pay a price for each card I make? Is this just a cash grab? I just paid 18$ and then had to pay another 2$ to make a Christmas card.

Date of experience: December 15, 2016
Illinois
1 review
0 helpful votes
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Somewhat fun
December 18, 2016

I enjoy putting the video together, but I do not like all the advertising that goes along with it after I send the card or video. It reduces the enjoyment of the gift.

Date of experience: December 16, 2016
GB
1 review
1 helpful vote
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You Failed
August 1, 2017

I did everything correctly. You failed to deliver my card!. I had to forward the card from my e mail to the person who should have received it! You failed!
Please cancel my annual fee.

Date of experience: July 30, 2017
Alessandra S. JibJab Rep
over a year old

Please send an email to help@jibjab.com, and we will be happy to help!

Oklahoma
1 review
0 helpful votes
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Rip Off...
December 21, 2016

After you pay the $18 for a full year of this service, you will need to pay again to save the videos to your computer or device after you create them.

Date of experience: December 19, 2016
GB
1 review
0 helpful votes
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Not what I wonted
March 22, 2017

I Tried to use this on St Patrick's Day and it didn't work at all. It is not what I thought it was at all. I feel like I have wasted my money on this.

Date of experience: March 20, 2017
Tennessee
1 review
0 helpful votes
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Unsatisfied
July 10, 2016

I was doubt charged for account. One was $17.00 and $18.00. Not for sure for the difference in amounts. I would like to cancel my account and my credit card account to be refunded. Thank you!

Date of experience: July 8, 2016
Alessandra S. JibJab Rep
over a year old

Hello,

We are sorry to hear this! Please email us at help@jibjab.com, and we will be happy to sort this out for you.

GB
1 review
0 helpful votes
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Okay
December 30, 2016

Card easy to use and send. Disappointed that you are not able to personalise the card and send a message to the recipient as you can do with Jacqui Lawson cards.

Date of experience: December 28, 2016

Overview

JibJab has a rating of 3.7 stars from 12,928 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 1st among Greeting Cards sites.

service
164
value
182
shipping
54
returns
60
quality
154
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