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JibJab

How would you rate JibJab?
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Oregon
1 review
0 helpful votes
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Excellent customer service
December 12, 2016

I was not paying full attention to what I was buying. When I realized I purchased the wrong item, my email was quickly answered and I was issued a credit.
Thank you!

Date of experience: December 10, 2016
Chile
1 review
0 helpful votes
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Card sent to ricardotdr@gmail.com
June 21, 2016

I asked for the card to be delivered on 17th June with copy to me once delivered. None of the three emails to which it was supposed to be sent to received it, nor did I receive the confirmation copy.

Date of experience: June 19, 2016
Florida
1 review
0 helpful votes
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Need more family friendly options
March 10, 2017

Love jibjab and recognize the demographic it's designed for but would love to see more family friendly and kid friendly options, as I think it would make jibjab more appealing to more people. Users.

Date of experience: March 8, 2017
Michigan
1 review
0 helpful votes
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Didn't work
March 22, 2017

I picked out 5 faces for Irish dancers, and they were not used. Very disappointed. I fowl led instructions to the letter, but the faces I picked were missing when I posted to facebook.

Date of experience: March 20, 2017
GB
1 review
0 helpful votes
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Poor experience
April 1, 2017

Upon paying a 18$ a year fee, I was then asked to pay and additional $2 to then download my video.

When paying the $2 I then had to wait two hours for the rendering to be complete.

Date of experience: March 30, 2017
Texas
3 reviews
0 helpful votes
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Great Customer Service and support!
August 11, 2017

This is a very clever ap to have and a fun way to send messages to friends. It's easy to use. The Customer service and support is prompt and courteous and helpful. This ap gets a "5" rating from me.

Date of experience: August 9, 2017
Ohio
1 review
0 helpful votes
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The most laughable App, by far!
October 18, 2017

I love the hours of fun you get with this app, the friendliest crew to deal with. If you ever have issues with something in the app, the developers are very quick to respond.

Date of experience: October 16, 2017
Texas
1 review
0 helpful votes
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Learning Curve
June 12, 2017

I'm still learning and finding it hard to co back and change a message or ADD a message and sometimes a strange head appears on a card. It's time-consuming to get it just right.

Date of experience: June 10, 2017
New York
1 review
0 helpful votes
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Jib Jab-a fun way to pass the time!
February 22, 2017

My anniversary was coming up and I wanted to surprise my husband with a funny video of us dancing together. After going to Jib Jab and putting together a video he and I had a good laugh. I

Date of experience: February 20, 2017
Massachusetts
1 review
0 helpful votes
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Feedback
February 22, 2017

The site is good. I do not like the fact that monthly subscription is the only option. I do no send enough of such cards for that; for me a pay-as-you-go option would bring me back.

Date of experience: February 20, 2017
Arkansas
1 review
0 helpful votes
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Only have one complaint
December 12, 2016

We have 6 in our family, and you never have cards with enough people in them to do our entire family. Plus we have 7 employees and can't do a company card, either :(

Date of experience: December 10, 2016
Massachusetts
1 review
0 helpful votes
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Funsitejibjab
December 13, 2016

I like to do these because they are fun to watch and fun to create. My family loves to get these for Halloween. I want to use them for more. I'll be watching for anything new for Christmas.

Date of experience: December 11, 2016
Louisiana
2 reviews
0 helpful votes
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A Fun Experience
October 5, 2016

I like jib jab but I find it a little hard to line up the mouth line. I always get the black so I know I am not doing it right, but I will keep practicing

Date of experience: October 3, 2016
Maryland
1 review
0 helpful votes
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More fun than shopping for s card.
July 25, 2017

It was fun and easy to set up my first card. The next time get the mouth just right! The trick is to find the right picture of the person to whom you are sending the card.

Date of experience: July 23, 2017
New York
1 review
0 helpful votes
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Unique
July 24, 2017

Unique idea for creating and sending personalized cards. Most recipients really like them. Would like to see more of the Videos Starring You and more of them for kids.

Date of experience: July 22, 2017
Texas
1 review
0 helpful votes
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Happy Happy birthday card
March 14, 2017

We were disappointed because we scheduled a delivery and it never showed up. We ended up having to send it manually on the date we initially wanted it sent.

Date of experience: March 12, 2017
Texas
2 reviews
0 helpful votes
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JibJab card makes me smile
December 21, 2016

Assembling the head shots and building the card were so much fun! And, showing it to friends and family and watching them laugh and enjoy it was even better!

Date of experience: December 19, 2016
Pennsylvania
1 review
0 helpful votes
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Family movies
December 29, 2016

I had fun experimenting with the cards. I would like to have a chance to preview the card before buying so I could change the faces to different roles.

Date of experience: December 27, 2016
Australia
1 review
0 helpful votes
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Love it
July 20, 2016

Love Jib Jab. Lots of funny gifs/vids on mobile app. Site has lots of fun music vids.(Only minor issue is music videos haven't been saving on their mobile app)

Date of experience: July 18, 2016
Pennsylvania
1 review
0 helpful votes
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Lots of laughs
September 8, 2016

This is one good way to make somebody day... By a good laugh. This is a very good Idea... Right up my alley. You only go around one time in life. Laughing is one good way to do it.

Date of experience: September 6, 2016

Overview

JibJab has a rating of 3.7 stars from 12,928 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 1st among Greeting Cards sites.

service
164
value
182
shipping
54
returns
60
quality
154
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