The site has too many bugs. When I approach JibJab for help, the response was like warm at best. Overall it gives a negative impression
I dont like the fact that you have to email customer service theres no phone number to contact, especially when your dealing with credit card.
Made 8 videos all of other co-workers for a good friend and have been sending them to her periodically through the day. - LOTS of laughing
As a senior citizen I did not make use of JibJab. They were kind enough to to cancel me out and refund my fee immediately. No hassles at all.
My card was a one card buy that charged me $19.00. The payment site had no choices permitting access I did not give! Buyer Beware
A jib jab scheduled to arrive for my husbands birthday never showed up. This was disappointing. Perhaps there is a problem with post dating.
Good experience, missed out on how to put words on it, would be great for a banner scroll along the bottom with your greetings
Hilarious and fun. Sure to get an lol. But, when I try to send via email, none of my recipients have received it. Disappointing.
I love this. I have included family and pets in my christmas videos. E cards are sweet too. The price for membership is reasonable
As a 64 year old I do find pc stuff testing now and again but this was easy, I amazed my friends with the cartoons perfect fun cheers guys.
I love making these little videos for friends and family. Just wish I could get the mouths right in them. They always turn out black bars.
Not the easiest of sites to work but happy with the end result. Very clever greetings app that put a smile on my face!
It looked like I had black tape over my mouth. There was no need for this, as I didn't say a word in the video.
Great App but doesn't send the emails out when sharing, disappointed on how much work it takes for me to send manually by copy and pasting
I love this site! I use it all the time, ask my kids. They are like "oh no, mom's been on jib jab again!
Na he's a good kid but he used my credit card to open a account in jibjab, they were very fast and fixed it for me.
Jibjab is lots of fun and very easy to use. I enjoyed making a video for my family and got everybody rolling on the floor laughing.
Easy to figure out and fun to use... Worth the money. Too bad they make you put so many characters in this review.
I really appreciated how quickly they got back to me regarding my refund. I will definitely consider using jibjab again in the future.
It was so fun and easy to make. The templates are hip, funny and definitely memorable. Thank you for making our cards unique!
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to help@jibjab.com with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab has a rating of 3.7 stars from 12,928 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 1st among Greeting Cards sites.