JibJab has a rating of 4.0 stars from 12,924 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun, and birthday card. JibJab ranks 1st among Greeting Cards sites.
I signed up for JibJab to send one of their videos and loved what they offered, but had forgotten I'd agreed to an ongoing subscription. So when I was billed for another period, I asked to cancel and get a refund. JibJab responded immediately, put through the cancellation and made the refund. I am impressed by their promptness and their professionalism. Thank you, JibJab.
Nothing came out from what have been promised. Unfortunately, I granted free year use of JibJab ( Until the end of December 2020), but when I am making a video, the window pops up and tells me to get registered with payment. So, it is not happening
Easy, fast and fun. Have only used for valentines, but can imagine using JibJab for all occasions. First one I ever received was from a friend at Christmas. That was also the first I'd ever heard of jibjab.
Your friends and family get a good laugh out of seeing themselves doing a silly birthday dance, or being one of santa's elves, or just sending one for no reason at all except to make someone laugh. Lots of fun to post on Facebook too.
Family and friends cannot get over the JibJab cards I send to them... have practically become a marketing rep for the company- once someone gets a cards, THEY want to join JibJab. Great site, and even greater selection... always brings a smile to whomever's face receives one. Cannot recommend highly enough!
Making and creating these little videos, are just a blast. Every time I use it, I giggle like crazy, and the people I put in them, think it's hilarious too! Thank you all, for the enjoyment and entertainment!
I appreciated that JibJab closed my account and refunded my yearly fee without any hassle. Enjoy the sight, but was not using it as frequently as I would have liked. But a great product.
And who knows, I may find another opportunity to use it.
I spent ages designing a card only to find out once completed that you have to pay an annual subscription of $18. I don't want to pay an annual subscription that is renewed automatically, all I wanted was to pay for a one-off message. It should make this clear before wasting peoples time. The website states that some products are available free for sharing, good luck trying to find any. A much better system would be to clearly state the costs of each message at the time of choosing... not after you've completed the product.
Wanted to add more than two pictures to my post. Just gave up and posted it anyway. Wish instructions were there to help me and I would have been much happier. Hope this is enough as I am not adding more and wasting my time.
During process of registration I was asked to put credit card details to pay 1 or 2 and in the end they pull almost 20.
Another big surprise was when I tried to download my video and system asked me again for 1 to 2.
Beside this heavy dissatisfaction it's nice
I've been a member for a little over a year and have made many friends and family laugh with my Jib Jab cards. The only reason I did not give 5 stars is that there are times I would want to send a birthday wish to someone but want 3-4 people on the card and there are no cards available, only 2 or 5. That is sometimes frustrating.
Well, I happen to be searching the internet for free Mother's Day email cards when I came across this site-Jib Jab so I clicked on and started browsing all the titles and clicked on a few and found it to be so fun to watch the video with the costumed person that has a blank face. So of course, just imagining yourself being a star for a day and sharing it with family and friends can make anyone's day a fun and delightful one! I'm glad I saw this because it made my day and had me laughing out loud imagining myself doing the performance. Also, this is my sneaky way of getting into the entertainment business on the sly!
Indeed this is site is a winner which will put a smile on the meanest persons face! Check it out and enjoy! Star in your own video while you're at it!
No edit option. Not a clear path thru the site. Could not find the mouth adjustment sometimes. So I had to do 5 or six separate cards to get close to what I wanted. Should be easier than that. Over all has a really good chance to be a great card
Sending JibJab cards is super easy... and totally fun! Plus the recipients are always so happy to get funny, animated cards... especially with their own faces included in the animation. JibJab cards never fail to put smiles on people's faces. Keep up the great work!
Jibjab has great customer service and has hilarious products! The laughs never stop coming! I had the auto-renewal set up and forgot to cancel it. They were more than understanding and refunded me immediately!
After so many years of using the communication alternatives provided to so many friends and family, I am cutting back on the tech stuff (I am approaching my 80"s). Thank you Jib Jab for providing me this alternative.
I sent 3 Christmas e-cards this year and only 1 of the three was opened. I had to send a separate email to the other 2 intended recipients to tell them to look for the card and they found it buried in their junk folder. I have to say it completely ruined the surprise of the card as a fun extra gift. I am disappointed with the service and frustrated that I spent money on it.
We love the videos. We have tried to email them several times and have not had success. $18 to join yet would have to pay another $1.99 per video to download. We have fun watching here at home but are disappointed that we can't share easily. Won't be renewing next year.
I was a little taken back by the cost of providing this e-card. 18$ is not very reasonable for a one time use and then I noticed it locked me in on a yearly subscription. It would have been more reasonable for around $5 for a single card. I doubt I will make another one, but we shall see. The process and ease was nice, but the cost makes it a little unappealing considering the newness of this concept is waning.
I joined Jib Jab last year and used it like three times only and enjoyed very much the things you can do with it. I hope I can still use it once in a while, but without incurring in new charges. Thanks for your help and keep on the good work.
I was introduced to JibJab in 2010 and have been a fan ever since. Inexpensive, easy to use and the videos always bring a smile. I also found their support team to be super efficient and helpful. Occasionally a video may not stream properly, but that tends to be due to the hardware, or software that the recipient is using. JibJab is an all-round winner in my book.
I've used JibJab in the past, and pleasantly so. But when i found that someone opened a new account in my name, I contacted their Support Team, and my issue was resolved in less than 24 hours. Thanks!
JibJab has so many hysterically funny templates for e-cards. It was surprisingly simple to produce a card that used a photo of a face in a video. Once you have the picture cropping is a breeze. I didn't love that I had to buy a year long membership, but now that I have it, and see how easy it is, I'll be making use of my membership many times over the year, I'm sure.
All cards automatically went to people's spam folders, hence they will never see them.
And i just paid $18 for this.
I'd actually like a refund because i know i won't use this product anymore, and technically never really did because nobody received a a card from me.
Could not create card since first long time ago... a while ago tried and kept putting in my daughters picture and did not allow change of picture gave up... when attempted to do birthday card last month could not make changes so did not happen then you charged me $18 and I want my money back. I did not join again period.? I gave permission to charge for creation of card which never happened.
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at help@jibjab.com. We're standing by. :)
JibJab Bros. Studios is a leading digital entertainment studio based in Los Angeles, California. From its flagship political and social satires, eCards and messages, to its kids and family brands, StoryBots® and Hello Santa™, the company has been innovating online entertainment since its founding in 1999. Today, the company includes over 80 world-class artists, technologists, and business people working hard in pursuit of a mission to make billions of people happy.