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JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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My family loves seeing themselves dance like no one else and love getting Jib Jab holiday greetings!
Now I can create special movies about my family. It's very funny. Thank you!
What a riot! Love JibJab. Thanx for bringing many laughs for me and my friends.
While trying to put in the faces, it kept going back to having to pick out photos. Wouldn't let me use some photos I picked, maybe to many in the photo to single out one face. Grandkids, the reason I joined, loved them once they were done. Just wish it didn't keep reloading.
Many cut from the same mold. Was very hard to find a sweet but not sickly sweet birthday card. Many cards are too edgy, or just not funny.
I loved the video and got a good laugh at it, actually quite a few laughs, but they pulled out 18.00 I was not aware of and paid for a whole year up front. This is good for JibJab and their company but it was not good for me. Unless i use the app over again, which i'm sure I will because I have other holidays coming. I am glad I had the spare money in the bank otherwise I would have been VERY upset.
Paid to join. Tried numerous times to set up card. Added my people etc. all I ever got was your sample dancers.
I have tried several times to post an ecard that will not post. Why pay for something that won't work!
Seems like I should use it more... maybe not for me?
I hadn't prepared for Christmas cards or a Christmas letter before surgery on my right hand, so I thought I'd need to miss the opportunity for a personal Christmas geeeting this year... until I remembered JibJab. Friends have really enjoyed seeing us "Decorating the House for Christmas"!
Love Jib Jab! I'm an author an find Jib Jab so creative and funny- it's like a personal cartoon! Kudos to JibJab!
This app is a blast! I enjoy making things for my family & sharing with them.
What a fabulous idea. I have done a few and have been very happy with all of them. The only suggestion I have is I would have liked a few more Christmas choices.
Lots of fun for the sender and the receiver. Many options for all the people
In your life to send any type of card. Animation is very good. Would recommend JibJab to anyone.
When I try to go to my photos, so I can use other pictures, you won't allow me, why is that,
It's a really good idea to have fun with you family and friends. But you need to pay more money to save your video for future use. This kinda suck.
It takes forever to create a card. Perhaps it's me. But not really happy with it. Only been able to send one card.
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to help@jibjab.com with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at help@jibjab.com. We're standing by. :)