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JibJabReviews 12,910

3.8

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JibJab Reviews Summary

JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
167
value
184
returns
62
quality
155

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North Carolina
2 reviews
0 helpful votes
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Fun and Funny
December 13, 2016

My family loves seeing themselves dance like no one else and love getting Jib Jab holiday greetings!

Date of experience: December 11, 2016
GB
1 review
0 helpful votes
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Great movies with JibJab!
December 13, 2016

Now I can create special movies about my family. It's very funny. Thank you!

Date of experience: December 11, 2016
Canada
1 review
0 helpful votes
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Soooo entertaining!
December 13, 2016

What a riot! Love JibJab. Thanx for bringing many laughs for me and my friends.

Date of experience: December 11, 2016
Pennsylvania
1 review
0 helpful votes
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Jib jab review
December 13, 2016

While trying to put in the faces, it kept going back to having to pick out photos. Wouldn't let me use some photos I picked, maybe to many in the photo to single out one face. Grandkids, the reason I joined, loved them once they were done. Just wish it didn't keep reloading.

Date of experience: December 11, 2016
California
1 review
0 helpful votes
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Not Enough Variety in Design and Humor
December 13, 2016

Many cut from the same mold. Was very hard to find a sweet but not sickly sweet birthday card. Many cards are too edgy, or just not funny.

Date of experience: December 11, 2016
New Mexico
1 review
0 helpful votes
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I loved the video and got a good laugh at it, actually quite a few laughs, but they pulled out 18.00 I was not aware of and paid for a whole year up front. This is good for JibJab and their company but it was not good for me. Unless i use the app over again, which i'm sure I will because I have other holidays coming. I am glad I had the spare money in the bank otherwise I would have been VERY upset.

Date of experience: December 11, 2016
Ireland
1 review
0 helpful votes
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December 13, 2016

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Date of experience: December 11, 2016
Pennsylvania
1 review
0 helpful votes
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Disappointed
December 13, 2016

Paid to join. Tried numerous times to set up card. Added my people etc. all I ever got was your sample dancers.

Date of experience: December 11, 2016
Washington
1 review
0 helpful votes
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Video won't post
December 13, 2016

I have tried several times to post an ecard that will not post. Why pay for something that won't work!

Date of experience: December 11, 2016
New York
1 review
0 helpful votes
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Not Bad
December 13, 2016

Seems like I should use it more... maybe not for me?

Date of experience: December 11, 2016
California
1 review
0 helpful votes
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Fricken hilarious!
December 13, 2016

I have such giggle fits when I'm making one for family &friends!

Date of experience: December 11, 2016
Maryland
1 review
0 helpful votes
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I hadn't prepared for Christmas cards or a Christmas letter before surgery on my right hand, so I thought I'd need to miss the opportunity for a personal Christmas geeeting this year... until I remembered JibJab. Friends have really enjoyed seeing us "Decorating the House for Christmas"!

Date of experience: December 11, 2016
Illinois
1 review
0 helpful votes
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Funny! Creative Genius!
December 13, 2016

Love Jib Jab! I'm an author an find Jib Jab so creative and funny- it's like a personal cartoon! Kudos to JibJab!

Date of experience: December 11, 2016
West Virginia
1 review
0 helpful votes
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Need more
December 13, 2016

If you made more holiday videos you'd get 5 stars from me. I am a precious customer.

Date of experience: December 11, 2016
Ohio
1 review
0 helpful votes
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So much fun!
December 13, 2016

This app is a blast! I enjoy making things for my family & sharing with them.

Date of experience: December 11, 2016
Australia
1 review
0 helpful votes
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Fabulous
December 13, 2016

What a fabulous idea. I have done a few and have been very happy with all of them. The only suggestion I have is I would have liked a few more Christmas choices.

Date of experience: December 11, 2016
Canada
1 review
0 helpful votes
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Great Site
December 13, 2016

Lots of fun for the sender and the receiver. Many options for all the people
In your life to send any type of card. Animation is very good. Would recommend JibJab to anyone.

Date of experience: December 11, 2016
GB
1 review
0 helpful votes
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Family photos
December 13, 2016

When I try to go to my photos, so I can use other pictures, you won't allow me, why is that,

Date of experience: December 11, 2016
Canada
1 review
0 helpful votes
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It's a really good idea to have fun with you family and friends. But you need to pay more money to save your video for future use. This kinda suck.

Date of experience: December 11, 2016
Utah
1 review
0 helpful votes
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Difficult to use
December 13, 2016

It takes forever to create a card. Perhaps it's me. But not really happy with it. Only been able to send one card.

Date of experience: December 11, 2016

From the business

JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.

Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at help@jibjab.com. We're standing by. :)


jibjab.com
Founded in 1999
Marina Del Rey, CA