My husband received a JibJab card for his birthday that was hilarious, and I wanted to be able to send cards to my family since they live across the country. Making the cards is easy and fun and everyone loves them. At $18 a year, you can send as many cards as you want. That would only get you 4-5 Hallmark cards with postage (MAYBE). Hopefully JibJab keeps adding new cards so I don't have to repeat any of them.
You guys have not produced a year in review in over 2 years. This was my favorite thing on your site. Also, I don't see much if any new content since the last time I had an account. I will not be renewing again unless I see some new content this year.
I have been a jib jab member since 2008.
Last year for a reason I could not explain initially, my credit card was dropped off the system.
I tried re-instating it but with no luck.
The reason was that after all the $12 subscription had increased by a huge 50%, thus becoming $18.
Since I have kind of a "tradition" making a video every year and sending it to the people I love, I had to pay the new-increased subscription in order to be able to do that.
I am outraged with this unreasonable increase, after all the site doesn't get any new, fresh e-video cards, so what's the point of raising the prices?
I have been receiving these cards and thought Father's Day would be a cute surprise for my son's. I got one picture pasted in the card and sent it. I had pictures of my other sons, but could not get them into the cards. I tried editing and resizing, but nothing worked. Neither did your online help. Since it was a Sunday, there was no human to help, so I used another site to send these boys a greeting. All-in-all, a frustrating experience.
I am so glad I got this. My family LOVED seeing the videos starring them. It was a lot of fun on Easter. I did have trouble with a few videos. They could not be opened via mail or facebook, but other than that it was great. Loved seeing the family laugh.
Although the videos are fun, the selection does seem to be rather limited.
Biggest concern was the billing. The advertisement stated it would be $1.50 per month, what it did not clearly state was that I would be billed for a year up front. I do not like this kind of deviousness.
It was easy to figure out how to work with photos, and I hope I will improve as I have more experiences with getting the faces the right size. But the bobble head look is probably what is intended. And it is fun.
There were times when -- after I sent a card -- I tried to open it from the JibJab email confirming it had been sent and asking if I wanted to look at it again. When I clicked on that link at various times, there was no video. In one case, I became concerned that my recipient would have the same problem. So, I made an extra effort to make sure he could open it in time.
I enjoyed giving my Dad a new experience for Father's Day--a jibjab dance with his sweetheart. Many others enjoyed it too! And it was easy to prepare. I do wish there had been a few more dances to choose from, but I was happy in the end with the choice I made.
A charge was resolved so well that I can't praise JibJab enough. Can't recall a better business experience... prompt, cordial, and a total credit to their business. Not that they need it but the best to their future... which I'm sure will be well if they continue to provide such positive experiences.
The folks at JibJab are great! How many times do we contact support and have to argue a case that we deserve a refund before we get the refund?
I joined JibJab a second time by mistake and they refunded me everything without asking questions. I like that kind of customer service.
The card for my godchild that was to go on August 18, arrived just fine.
The two cards for my son's birthday which I scheduled to arrive on August 21 did not arrive until that evening, thus my title, nervous. I kept wondering and worrying all day whether he would receive them.
I've been a member for a few years.
I changed my e-mail address and my CC information expired and alas, a burp in service. (No one's fault.)
I met the two founders of the company in 2006 at Cannan Partners in Palo Alto, CA.
I am still a huge fan!
Best,
Cher
Satisfied, expand selection and variety then I would really be using!
Thank you notes of all types, i. E. parties: dinner, cocktail, pool, BBQ, square dance, GIFTS: B-days, Christmas, Promotions, get well wishes, baby showers etc.
You send them a note, you get a reply. Your problem is taken care of. It's just as simple as that. Extremely happy with the JibJab service department and there responsiveness. I couldn't be happier. Thanks a bunch!
Bought the yearly subscription.
Found out after that you need to pay additionally for each upload.
On my phone I use a different email than my laptop (work and home), but the app on my phone does not allow me to choose which email I wish to have after its initial setup. Sent an email to help and response was... not helpful
Also the amount of child friendly christmas/songs are limited.
Have taken automatic renewal off.
I've had a hard life (very hard).
I saw the jibjab on Facebook made by someone. They looked so personable as the lady witch, and the Frankenstein man took his head off and said " now I hold my head up high". Thought it was on pricing, cute and made me soon childishly happy. Thank you jibjab. Sincerely Glenn Chilson
I was considering buying one video but I definitely did not want to buy a membership let alone allow automatic renewal but as soon as I open my PayPal account your site made the charge without my authorization.
The positive side is that they are apparently returning the money and canceling the unsolicited membership. I will not believe it until I see the charge reversed and I will probably avoid any future dealings with the JibJab.
Is a nice idea but your aggressive policies to collect payment makes me very nervous
It is that time of year again when you decide whether you want to send out real christmas cards or email cards. As we are all going bankrupt, I'm opting for email xmas cards. Last year jibjab was the hit of all of my friends. The snowball fight xmas card last year was hilarious. Sign up and it is worth the price of admission. Cheaper than real cards and quite a bit more entertaining.
I tried to preview several cards, but many of the videos only played so far, and then it seemed the thing had to take a lot of time loading more data to play the rest of the video. A couple videos made me wait so long that I went onto a different choice, but it upset me, because I thought I might like to use this card to send to my brother, but didn't want to risk that he would run into the same problem. Is anyone working on this problem?
I truly miss your political and other "JibJab's"I truly miss your old JibJab that were fun to watch! Was hoping to see what your creativity would come up with during the new election year and after the election. I think it would be a dream come for your creative department. I know that everything boils down to money. I have found too many ways to use your format. I wish you could do both but I have no idea how hard it is to make original content. I think if you made the news more often it would draw more paying customers to your site.
Overview
JibJab has a rating of 3.7 stars from 12,928 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 1st among Greeting Cards sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members