JibJab

Well it used to be you could get cool videos for free, upload your pictures (family, friends, pets, etc.) and email it. You also had the option to buy one at a time for $5 or so. Now, they force you to pay for an annual subscription to get anything other than their crappy, single scene, free ones. I hate being forced into something like that. I guess they won't get my $5 or $10 a year!

I was not aware that once you signed up with JibJab, that it would automatically renew... Once I saw my account had been renewed, I wrote them and was pleasantly surprised that I was contacted immediately and refund was granted, Want to thank them for such great service and for the many laughs that myself and friends enjoyed during my use of one year. Thanks again.

The products JibJab provide are fun and very cool. But even more importantly their customer service is great too. I emailed a report of a problem I was having and got a response next day. They followed up and my issue was quickly and easily fixed. Many other companies would have ignored the email but JibJab was very responsive and polite.
I'm a very happy customer.

I am very satisfied with all my JibJab Videos my friends and family like them very much. Through the years you guys have done a great job! Keep adding different funny things to add our faces to the Videos lol.

Have a Merry Christmas and Happy New Year 2017

There needs to be a way to edit or go back without having to start over from scratch. It was very frustrating to get to the end ready to send and find some mistake yo made and not be able to just move the cursor to that spot and fix it and then send. If there is a way to do this the instructions could be better because I didn't find it or it's not available.

But i used to like it more when you could modify the faces better. Having a standard face makes their heads too big. You should have your old choice from before where you can make the face smaller and compliment people instead of making them have big heads. And have the standard one for people that don; t care. All in all I love your jib jabs but the old faces to make where the best

Only used JibJab for a short period of time and requested a refund after 3nd year. JibJab got back to me quickly an answered my request and took care of me. Most companies make you wait 2 to 3 days. This was on New Year's Eve Sunday!

I was very happy with the clip that inspired me to join, thinking there would be more bits filled with fun... there were, but nearly all contain flatulence... I would just prefer to have a broader selection of clever funny clips to choose from that aren't gassy... I'll watch for a couple of weeks and if the line doesn't expand I can withdraw. The Tequila clip is awesome however...

I had a problem with an ad that claimed to give you a free three months service if you downloaded one of your JibJab videos. I downloaded mine and then did not receive my bonus. I contacted support at JibJab and Danielle and Heather were happy to assist me and took care of my issue right away.

I was a little surprised that, after like 1/2 hour setting up a video, i was forced to join the membership for $18 bucks in order to get it. Although i thought it was gonna be $1.99. For $1.99, i said ok. BUT it was $18.00
Furthermore, the site is really unfriendly. I should say a pain in the arse.
Well, ya got me and will def be cancelling renewal like today. Bye.

Signed up, paid my annual fee and when I wanted to download my project I had to pay again. Even worse. I could not download it immediately and had to wait for a mail that never arrived.

Was done as birthday vid in team meeting. Well team meeting came and went. Suffice to say. Horrible experience -

Fun initially, but for the fact that anyone that sees what I post is then directed to the website where It was made and then invited to make their own, quickly takes the fun and novelty out of it. For this reason I probably will not renew because all my friends will have been saturated by then.

On the website it says clearly $2 per month and only below it says that this will be charged on an annual basis upfront (i. E. $24). This is purposefully misleading. I signed up to send 1 card with the intention of cancelling after sending it, and only being charged $2 - but got charged the full $24. Technically this is not illegal, but will catch a lot of people out. More fool me.

I have received several Jib-Jab cards from my mother. When she had taken ill, I sent her one. It was very easy to find just the right card, right photo, fitting it to the template, and sending. It's a very user-friendly format. I'm looking forward to making my next card. The cards always get a great response!