Jimmy John's

I placed an order from my phone early in the morning the day I wanted it delivered. It didn't arrive at the appointed time-frame. I called and was told I put the order in for the next day - no I didn't. I told him to cancel the order altogether and credit my card. I call the next day to get my card credited. So far, a week later, my card has not been credited. Also, previous orders were always late

Despite enjoying a cold cut every once and a while I find myself continually displeased with Jimmy John's. Ranges from generally terrible bread, missing condiments, and adding mayonnaise or oil when requested otherwise. I'm done giving them second chances.

This place is disgusting that it is still on business. The original owner is an animal killer who kills for fun and fun alone. From whales, bears, rhinos, etc he's a slob. How could any human even walk in one of these places knowing this? His daddy gave him his start up money and now he has sold the company to travel around on his yacht killing for sport. He's a disgusting man with serious mental issues.

Ordered 2 sandwich combos in store on Indian River Rd. In Virginia Beach, Va. In store menu price was 10.50 for each combo. After the cashier rang me up the total came to 28.43. When I asked about the discrepancy in the price she acted very rude, and as if how dare I question the price. Another worker explained that the menu prices have gone up twice and they have not had a chance to update the menu. Fine. It would only be fair to let the customer know this when placing an order instead of acting like I was a problem, and had no business questioning the price!

Only 1/2 my order was delivered. Driver promised to come back with missing items, but we never saw him again. We called the store after an hour and they decided to just refund us instead. Said it would take 2-3 days to hit the card. It has been 10 days and we are still waiting for our refund.

I Purchased my 1st Jimmy John sandwich today at the pass road store.
Very, very disappointed when I got home and open my sandwich.
I specifically asked them for lettuce tomato and a little bit onion and salt and pepper. They told me salt and pepper would be put in the bag separately which they did not do. As you can see there's no tomatoes,no onion and the lettuce is extremely sparse and it's saturated with mayonnaise. I cannot wait until Jersey Mike's comes in the area.

I had wonderful service from our New Albany, OH Jimmy John's today. I placed my order online and accidentally marked pickup instead of delivery. I realized this after checking my email when my food had not arrived at work. I called the store and the manager was so nice. He not only said they would deliver, but made my sandwich fresh instead of the one that had been waiting for pickup. Even added a cookie to my order! Above and beyond service, and the food was as good as expected!

I went in to the store in Muncie on Ball State campus and none of staff was doing anything they all were just standing around and mingling and instead of doing their job they viewed their personal amusement more important it is ridiculous and very unprofessional. I personally work in food and deal with customer services so I take these acts very serious and I understand when it feels like there is nothing to do but there is always something to do. I seen some woman's foot on the counter just talking away with a fellow employee which it is fine to talk with you're colleagues and I very much encourage it but you should never do the things these people did when there is a customer in the store. Not to mention that I overheard one of the employees talking about how their general manager comes to work drunk and that is not okay. All in all I am very unsatisfied about the entire experience I walked out and didn't even purchase anything.