Jimmy John'sReviews 246

Our food was excellent. Fresh and top quality ingredients. Fast and friendly service. Would highly recommend.

I'm a regular and completely enjoy the sandwiches. The person that made my sandwich was very rude and unprofessional. Her small son was in the store and he was very friendly. I spoke the child and the workers yelled at the child to put his head down on the table and she told me not to talk to him. She proceeded to roll her eyes and give me ugly looks. This was on 7/8/23 store # 2301, time12:54 and ticket # 286. The employee should not have a small child at her job. Also, she should not admonish customers unless that are being rude and or offensive.

I ordered a sandwich with turkey cheese and tomato, and it was really really bad
It tasted awful in a way i couldnt describe! It was like really salty and tasted undercooked
Oh yeah and it made me vomit not joking

The Alamosa, Colorado Jimmy John's store is the worst one I have visited they don't tell you what number to listen for, they DO NOT put your order in a bag or give you napkins it's like they are scared to do anything else other than taking sandwiche orders and making sandwiches, I have been to locations in Colorado Springs, Pueblo and Canon City and have never had Service like Alamosa, Colorado gives and these guys are Freaking Sloooooow, I would hate to see their delivery service, and the bread they are serving is kind of hard cause they are not pulling from a bread warmer the bread is out in the open

We had to tell them a bunch of times our order and they didn't get it right,we had to pull up to the window and tell them and they still didn't get it right. They also charged us the wrong amount when we should've paid less for our order.

I WORK LITERALLY 5 MINUTES FROM JIMMY JOHNS AND OFTEN CANT GET AWAY FROM WORK DUE TO WORKING IN THE MEDICAL FIELD- IT TAKES THEM 45 MINUTES TO 1 HOUR TO DELIVER ONE SANDWICH- FREAKY FAST MY A**! THIS HAS HAPPENED MORE THAN ONE OCCASSION- WHEN YOU CALL "OH THE DRIVER IS LEAVING NOW!" OVER IT... WILL NOT WASTE MY TIME AGAIN!

When I spent several hundred dollars on sandwiches for a family party, I was shocked to find out that I only got one credit. I learned that the rewards are visit based, not spend based. Who does that?! Nobody! Soooo cheap! So the next major get together, I had the store manager enter every sandwich separately (43 of them) so I could get credit for each purchase. Then I learned (after calling customer support) that you can only get credit for one purchase every two hours. Who does that?! Nobody! The app and online are intentionally obscure about how the program works or what you get for what you buy. And who cares about stupid badges. I'm supposed to feel pride for having bought 388 inches of sandwiches and got nothing but an achievement badge for it!? Are you kidding me?!
I like JJs sandwiches but I feel so disrespected and unappreciated as a loyal customer. They obviously are more interested in not rewarding customers and have gone to great lengths to make their rewards meaningless and hard to qualify for. I will NEVER EVER again buy a large amount from JJs! They worked hard to drive me to competition and finally succeeded. And they just don't care.

Angela is a great manger and she's really kind and respectful when costumers walk in ready to order.

Ordered online. Went to pick up in store. They did not have my order ready when i got there. I asked girl making my sandwhich if she saw the extras on there because they messed up before. She rudely replied yeah i have the ticket right in front of me. Then I asked for two small sides of ceaser dressing. She did it and it was not full so i asked if she could fill it up a little more. Then she got an attitude and said we will have to start charging you for these. I said they have never charged me before and I even ordered the exact same thing the day before and had no issue. I said it dosn't show it costs on the website, because you can ask for extra dressing at no charge. She said it won't be on the website we charge you here. If im spending my hard earned money on a already overpriced wrap that is almost $11 you really can't give me a side of dressing but want to charge.69! If this is the case i will stop eating there. I love the wraps, but will not spend additinal money on a small cup of ceaser. It's the principle of the matter. When I called up there to ask for her name she would not give it to me and said she is not obligated to do so and just said she was the store manager. I am so aggravated that i went through all this becasue i'm tired of being treated differently every time i go, and when she is there it's never a good experience. No greetings when i walk in, or a smile, or have a nice day. I think the manager and the staff should watch "Give them the Pickle" on customer service. Also please have your employees cover up their beards, I do not want hair in my food.

Food is always fresh and tasty. The delivery is super fast too.

The employees and drivers are always friendly as well.

We never have any issues.

I ordered a sandwich for my brother to pick up on his way home from work and ordered it to be ready at 8:15pm. When he arrived, the sandwich was not ready. I ordered the sandwich without mayo specifically and it came slathered with mayo. I HATE mayo on an Italian hoagie. Took a couple of bites and threw the rest out. Mayo should be an option and not automatically applied to the sandwich. Will not patronize JJ's again. Too many other places locally that do a better job.

If the sub was an indication of a bew product, they failed miserably! Looked like a regular sub, the meat was all jammed together, the soft mozzarella was a thin slice of hard mozzarella, the lettuce was encased in the "pesto" sauce & all shoved into the back closed crack of the sub bun, which had been baked too long, tomato was smashed & miniscule. Sure didn't look like the picture! Cross JJ's off my list for good!

They took way too long and wasn't able to eat it for my lunch and I got the combo but they didn't give me my side I'm disappointed in the service and time of waiting. Wish they did better and been more organized

Very lean, its a lie that the sandwich you get is like the one as advertised.1 slice of salami. 2 pieces of mozarella. Rip off

I ordered, for the first time, "The Veggie" because I love avocado. You could not taste any avocado. I found a sliver of avocado spread the size of a quarter in between the slices of cheese. Disappointing. Hence, I took one star. Other than that, as a veggie sandwich, it was very good. The lettuce, tomatoes, pickles, and cheese were fresh. Delivery was spot on and quick. I biggest fear was that they would forget to leave mayo off, but they remembered! Jimmy John's, if you advertise avocado spread, at least put enough so we can taste that it is there!

Heads up to anyone who hates onions. DO NOT order the Tuna! It is LOADED with onions, although no where in the description does it mention that there are onions in the Tuna salad. Why would you add onions and not just let those who like onions add them to their sandwich at no cost? I couldn't eat the sandwich and it was a total waste of money!

Friendly, knowledgeable staff. These girls are great. Smiling and immediately greet and offering suggestions.

Ordered at 1:30, got a call the driver is on break and I will get it once they get back. Delivered at 2:17. Then it was the wrong sandwich and a different soda splashed onto my cup. Then I called them and got hung up on. Called again and they said they will put a credit on my account for "when I order again" yeah most likely won't happen.

Here in the high desert, there is not many sandwich places that I can say I enjoy eating. Jimmy John's happened to be one of my top three places to eat here in the high desert from services to sandwich. I commend them well nothing bad to say is definitely a go to.