Judaica Web Store

My order arrived today, and I can not express how delighted I am in the superior workmanship.
I love these sandals so much! Perfect fit.
Thank you so much. No where can deliver such a Beautiful hand made high quality sandal.
I cannot wait to show these off and recommend this store

I ordered about $300 worth of merchandise from Judaicawebstore.com a MONTH ago (on 8/14/18) and I still don't even know where my package is!

I've used many online retailers from Israel over the years, but this is my first experience with this business and my worst experience ever! They didn't even provide a valid tracking number!

I am so disheartened that after a month, they still haven't even provided me with a status, location or anticipated arrival date of my merchandise (pictured.). Absolutely TERRIBLE experience!

Of excellent quality, lovely perfumed and rapidly effective. Creams and oils absorb quickly into the skin without leaving greasy feeling afterwards. Prices are okay, especially considering that products suffice for a long time. If only there were no tariffs...

I ordered two items and paid for 2-4 business day delivery in time for a special event. Delivery finally was made 3 weeks later. Repeated attempts to contact customer service were unsuccessful in addressing the delay or getting refund of expedited charges. A letter to their New York address was returned as undeliverable. Opened multiple trouble tickets as the only way to get through, but there was not way to follow up on these. Also found no way to leave a review on the site which is perhaps the reason all reviews are glowingly positive. Do not expect to get anything in a hurry.

I just ordered a $138 necklace and paid extra for 2-4 day shipping, still haven't received product and is has been over 10 days. Worse, I emailed them to see if the item had shipped or any type of status and no response. One thing I do know is they took my money right away. This is ridiculous I at least deserve a response about what is going on with the transaction, I have no clue of anything right now. Never doing business with this site again, that's for sure.

Been ordering from Judaica Webstore for several years. Great site to see all the latest and best Ahava and Dead Sea products. Easy to navigate. Order arrives timely considering it comes direct from Israel. Highly recommend.

Like Naomi and Deborah R. I ordered a menorah, it was very well packed, but still was broken. I am so disappointed and do not hold any faith in ordering from this site again.

However, after expressing my concerns in an email, with 3 pictures attached of the broken Menorah, I did receive a refund. This verified their commitment to customer service.

I am very disappointed with my whole purchase experience wit Judaica Webstore.com. There website is misleading. They state the price of their products in $ but they fail to mention it is American dollars which means I ended up paying nearly 25% more and when I complained they gave me a 7% discount. Judaica Webstore did not help with follow up support when my purchase was two weeks overdue nor when it became over a month overdue. I received e mails that did not address the issue. Altogether a very disappointing retail experience!
I would definitely not buy from Judaica Webstore.com again!

I so wish I would have looked at reviews before I purchased from this site. Like everyone else, it has been 10 days since my order was placed. They were quick to take my money but as of yet, my shipment is pending. I too paid the extra money to have it shipped fast since this was a gift. I have sent three emails to their customer service email address and have not received any response whatsoever. I tried to contact them on Facebook but the general population cannot post on their page. Today I called my bank to begin the process of reversing the charges. I have zero faith that they will ship my order and quite frankly I can buy the necklace elsewhere. Horrible customer service. Do not buy from them - you will regret it

Judaica WebStore.com is one of my very favourite websites for shopping, whether for gifts for others or to buy for myself. They always have the highest quality and enormous variety of items to choose from. Prices are very reasonable. Everything I order arrives on time and in perfect condition, expertly wrapped. Whenever i have had to communicate with Customer Services, they are consistently warm and friendly, efficient and expertly take care of any situation that may arise. There are very few websites as good or better than Judaica WebStore.com. I plan to continue enjoying ordering from them for years to come.

I received a necklace that I paid extra for a better quality piece yet it arrived with a clasp ring way too small to close or wear safely - I sent photos etc and after playing games back and forth with emails telling me to send it back at my own initial expense so they could "figure it out" with a 15% restocking fee if I wanted a refund - who needs to waste weeks and time waiting on line at the post office during holiday season to fix their error! I found the entire process disappointing and time consuming and wound up paying my jeweler to put on the right sized clasp ring on so that I could wear it and paid an additional $10 to fix the item which was defective - they never offered a credit for my repair but underlined a clause that mailing costs would be reimbursed -- At the end of the day it was cheaper and less time consuming to just absorb the loss. I do not understand how they could ship it with the wrong closure size:-(

I ordered a charm bracelet for my wife. Even though she has very thin wrists, the charm bracelet was way too small. Seems to be for a small child, not an adult. The money back guarentee is only good for 21 days, so since I ordered it in November for a christmas present in December, it's too late to return it. I am not able to leave a review on their website warning others about the size issue, which seems odd. All the reviews from their website are five stars; coincedence? I'll give the bracelet to my 3 year old neice, I'm sure it will fit her tiny wrist. Will not be buying from Judaica Web Store again.

Worst customer service ever. Ordered weeks ago and still haven't received. Package held up by shipping company and they offered no assistance. Stay away from this e-store. Worst online shopping experience ever!

I have dealt with Judaica webstore for a number of years now, in that time I have had nothing but superb service, prompt delivery, and great communications, I highly recommend this company and will be dealing with them forever more. Judah

Ordered few items online for 60$. The order online included shipping and handling.
After almost 30 days of waiting I got the items delivered to the post office demanding COD charges of 22?. Contacted the store severe times with no results. They tried to blame the customs for the charges but in Canada there are no customer under 100$ orders. It was my last order with them and I encourage all to be very careful.

I bought a menorah as an engagement gift for my daughter. It was nothing like the beautiful 3D artwork shown on their website. It was a 1/8 inch piece of cheap metal bent with a wave in it, poorly spray painted with bumps and splotches. It also had a lot of scratches along the edge. It was a very expensive at almost $399 Canadian with tax. I also had to pay an additional $63 for customs and duties. I returned it for a refund and was told that I'd have to pay the postage which was $77 for a trackable parcel. According to their website, if the product is defective they will pay for return shipping. They refused saying that the menorah would get scratched with use. I kid you not. I am out more than $150 for a cheap, shoddy piece of artwork. This company is no better than these fly-by-night operators that want nothing more than to scam you.

My son purchased a necklace on 4/17/17. He paid $20 extra for it to arrive in 2-4 business days. This was a gift that did not arrive till 5/9/17. Based on these reviews I will not ask for a refund of shipping just chalk up to lesson learned.

I purchased 2 items - both beautiful, and will be treasured memories of a trip taken to Israel. I especially like that Judaica Web Store verified the spelling of the name for one item, as it is an unusual name - I appreciate that they took the extra time and care to make sure my item would be correct. This is the second time I have purchased from them, and would do so again. Very satisfied with overall purchase and experience.

Do not... and I repeat DO NOT ever order from this store. My product has been in the processing stage of shipping for 3 going on 4 weeks. There is no email address on the site, and with the time difference I cannot contact them! All I wanted was a sweat shirt and t-shirt.

I placed an order for candle holders from this company going on two months now. I have yet to receive my merchandise. My emails went unanswered until I filed a complaint with PayPal! Hopefully I get a refund. Don't let the tracking number they give you fool you. Do NOT order from this company total scam artists.

The Yair Emanuel Heart with Flowers was my most recent purchase from Judaica Webstore. It is lovely. I have ordered from the store for several years now, and have been pleased with my purchases and their shipping time. Customer service representatives are very responsive with quick replies that are professional and thoughtful.

Paid extra $19.99 for express 2-4 day delivery feeling it would arrive by Mother's Day. Now I find 2-4 days means 18 days! What kind of business is that? If it's 18 days for express, then say so. This is my first experience with this company and will probably be my last. I'd have to be desperate to deal with a company lacking the morality to state the truth!

I ordered several items from them. They only shipped me a partial order, charged me the full amount, and their jewelry turned out to be K-mart quality. I returned what they sent but they won't give me a refund. Avoid these clowns.