Judaica Web Store

I had no idea where the disc was coming from, and am used to having these things arrive within a day or two. It actually arrived after Tisha B'Av when I was intending to show it. I needed to substitute it for something else. I will show it next year.

This is just an update to my previous reviews.
This is regarding the wrong color shofar they sent me and when I was about to mail it back I noticed a crack on the shofar. I mentioned the crack during the conversation via phone with the store representative. I was told to mail it back for the right exchange and they would reimburse my shipping money as well.
I have been trying to contact the Judaica Web Store company via email. The same horrible service, it takes very long for them to respond. They refunded some amount for the shofar, not the full amount. And refusing to pay the shipping as well. They know the reason why I sent it back but they keep telling me that the shofar's crack is ok and it was kosher, thou they know it was not a reason. It is obvious they are making up stuff not to pay me money. They are thieves and liars. It makes me highly doubt that the product they sell are kosher, since they do not act kosher way with customers

The experience was great. I love this store, although it is a bit pricy. But what I bought is super small. I understand that it is supposed to be worn in a pandora type bracelet. But I can hardly see the stones. I thought it was bigger. I think it is pricy for the size of the product.

I am from the Netherlands and bought Ahava products from this shop. The order arrived quickly, sooner than I expected. Also the information given during the ordering process was very clear. I would definitely order again from this webshop!

We received the wrong tallit after paying for express shipment. It was too late to get the one we ordered before my granddaughter's Bat Mitzvah. To get the correct one, they expected me to pay for return shipment.
Great disappointment. I could have ordered it from another place and had no problems.

Order goods from them and paid via paypal. The item stated it take 7- 12 days for shipping. What they do not tell you is that they will wait for two weeks before shipping and they will not communicate about the delay. They stink. DO NOT DO BUSINESS with them.

DO NOT ORDER FROM THIS SITE! It's an online scam. I placed an order in early July. 5 weeks later I never received my items. I've sent email after email to their "customer service". I've gotten 3 emails back saying that my items were shipped and to check the post office "in my area" and not giving me any other info or responding to my requests for a refund. HUGE SCAM!

I ordered a set of candlesticks as a Bat Mitzvah gift to be sent to the recipient. I got an order confirmation and no further emails. I finally wrote to the company and was told the supplier was "closed" until May 12 and asked if I wanted to wait or cancel the order. The Bat Mitzvah was May 11 so I cancelled. If I hadn't inquired I would not have known. Now I need to make sure my card is refunded. Terrible customer service!

DO NOT ORDER FROM THIS SITE! I placed an order early March. I never received my items. I've sent 17 emails to customer service. I've gotten 3 emails back saying that my items were shipped and not giving me any other info or responding to my requests for a refund. I got ripped off around $200. HUGE SCAM!

I ordered a mezuzah scroll as a gift through paypal. From the moment I submitted the order, I realized paypal autocorrected the address from the correct shipping address to the one on my account. I contacted JWS right away and got a response asking me for my order number, which I had already included. They apparently could not find it. There was then some back and forth about tracking down my order when suddenly all communication stopped. No follow up, no nothing. I never even got a confirmation email.

I wish I saw the reviews first. Communication was poor, shipment was very slow and when the product arrived the quality was horrible. Very disappointed. I saved for a tallit and wanted something special I would enjoy and be able to pass down to my child. The quality of the tallit was junk and certainly not priced as junk! Was supposed to be 100% wool and was not. Had a silver metal thread running through, which was not in the description or image. The edging was a "surged" edge with white cotton thread. There are multiple long threads where the atarah is attached that are just hanging there untrimmed. It just looks awful. I tried to leave a review on the website about the quality however they are not posting it. When I look at their site it looks like they only post positive reviews. Makes it difficult to know the quality of the item you are considering if you can't read an honest review.

I ignored the warnings' reviews (don't make the same mistake) and bought over US$ 300. They deceive you and promise different thinks during shipment delay. They lie for good and send inexistent Tracking Numbers andyou don't get any package. DON'T BUY!
I ordered from "ajudaica.com" two weeks after "judaicawebstore" and I already got the package for instance.

Great products great service meaningful reminders. This year we studied "Hayesod" the Jewish foundations of Christianity in our church Bible Study. This awoke a passion in me for Israel and I love to have your products in my home as reminders to pray for God's people, Israel.

I ordered the item on Dec. 5. It wasn't dispatched until the 9th. The time for delivery is counted in business days, so the 14 days is more like almost 4 weeks when you factor in the delay in time for dispatch and weekends, etc. Orders come from Israel. I did not realize this. If you're having them sent to the U.S., for example, you get no update information until your package arrives in the U.S. I've ordered from many different countries. I've never had as frustrating experience as this one. I've always been able to track my order from the beginning. On this one, I just got "pending" for weeks. I tried to cancel the order, and was told I couldn't. Customer service was very polite, but it didn't help much. My Hanukkah gift didn't arrive until half way through Hanukkah. It was quite embarrassing. I won't shop here again.

I ordered a highly polished shofar as a gift for my friend, she was very surprised at how beautifully polished it was & just loved it & that it came from The Holy Land. It arrived in a timely & safe manner despite the pandemic lockdown. So thanks & Praise Father for your fine service. Shalom & healing for Jerusalem

Do Not order from this site. I to placed an order on the 29th of November for a prayer Shaw and nickle clips... I also sent customer service an email and they sent one back 2days later stating they are still waiting for it to come from the supplier here its December 19th and I have not received my items or my money refunded back to my bank account. I'm letting people know on Facebook twitter etc. Not to buy from this store and why... I might be out my money my shaw and clips but I will get the word out and those who has had these same problems should to. Let's help others not get scammed...

I paid for a nice Star of David pendant. Paid extra for a 55cm chain. Paid (a lot!) extra for express shipping (2-4 days).
1. Notified order was shipped 4 days after order placed (Business days too, not calendar days).
2. Emailed to ask if someone could explain why I was paid for express delivery but it took them almost a week to get off their tuchases and get to the post office. No reply.
3. Pendant arrived FIVE days after shipping (ok, I won't quibble for a day)
4. Chain sent was 45cm, not 55cm that I'd paid extra for.
5. Tried calling them. No answer (but they updated their Facebook page - good to see they have their priorities straight!)
6. Still no response to emails.
This is, without a doubt, the worst company I've ever tried to deal with.

Thank G-D I didn't manage to order a Menorah as a present for my nephew who got marrued just recently. I
Was trying to speak to the company to make the order for more than a week. Only twuce I managed to speak with them. In the late afternoon hours the customer service was supposed to be available, but it wasn't. When I managed to speak to them today, it happened that they don't sell the item I wanted, though it appears on the website... Just a waste of time! But reading the many negative reviews here, I saved about 80$!

Horrible service, I placed an order over 2 weeks ago and it still has not shipped. They don't answer emails or phone and I will return the item - gonna hold my breath for a refund!

I have shopped at your store many times, the product always good, shipping on time every time, customer service friendly. I live in Australia and thought there may be delays. I will shop here again

FAKE reviews and FAKE kosher items
Every G-d fearing person should NOT trust this website when it comes to kosher.

They are unwilling to help me out, even though they know they sold me garbage instead of a Kosher product they promised.

For now I will not reveal your price system discount scam.

I have bought only kippot from them but I love the variety of items they offer. You can find absolutely everything. I like a lot that they offer specific products from artists. Also for coming from Israel the wait wasn't bad at all. I will definitely will be back for other items. I have my eyes on tefillin and tallit

Claims items were shipped, tracking still shows items still awaiting pick-up. Poor communication, disputing transaction on PayPal. Ratings of 4-5 stars are probably fake or a fluke.