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How would you rate Justfly.com?
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Missouri
1 review
0 helpful votes
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Easy
July 21, 2017

It took no longer than others. It was easy. I got my notification right away. What more do you want?

Date of experience: July 20, 2017
North Carolina
2 reviews
0 helpful votes
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Husband over 60 advised to avoid flying. Had to fly for death in family. Refund or future credit refused. Heartless

Date of experience: March 15, 2020
Illinois
1 review
0 helpful votes
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Smooth sailing
July 26, 2017

Great experience with this service; it was quick and easy. The rate was just perfect for a last minute getaway

Date of experience: July 26, 2017
New Jersey
1 review
0 helpful votes
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Flight booking
November 2, 2019

Justfly is a very reliable and great site to book flights for greater price. I had great experience so far

Date of experience: November 2, 2019
California
1 review
0 helpful votes
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Great!
November 1, 2019

The process was definitely fast, easy and cheap! I would recommend it to everyone I know for sure. Thank you!

Date of experience: November 1, 2019
California
1 review
0 helpful votes
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Amazing!
November 1, 2019

It was my first time flying ever and they made purchasing tickets easier than I could've ever imagined. Thank you!

Date of experience: November 1, 2019
North Carolina
1 review
0 helpful votes
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Schedule worked
November 4, 2019

Departure and arrival times worked for my schedule. Would like to see cheaper prices. Don't have anything else to add.

Date of experience: November 4, 2019
New York
1 review
0 helpful votes
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Great experience!
June 1, 2018

I am very happy with my purchase and recommend to all my friends justfly.com! This is the best site ever!

Date of experience: June 1, 2018
Canada
1 review
0 helpful votes
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Great deals and very user friendly
February 6, 2019

Hi. Just wanted to share that I am very satisfied so far with the deals I purchased on justfly.com. Cheers

Date of experience: February 5, 2019
New York
1 review
1 helpful vote
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Justfly had the wrong arrival date on their website and charged me $200 to change flight correcting for their mistakes

Date of experience: August 29, 2017
Sarah C. Justfly.com Rep
over a year old

Hi Ness,

Thank you for taking the time in reviewing our services. When flying to Asia, you will always arrive the day after you depart of it a direct flight and when a connecting flight there could be times you arrive 2 days later depending on the layover times. We have already sent your reservation to our Development Team to verify why your first email confirmation was showing the wrong date. However, we are able to see on your electronic ticket, the dates were showing correctly as well as the check out page before confirming your reservation.

We have sent your review urgently to our Escalations Team and someone will be in contact with you concerning this.

We apologize for any inconvenience this may have caused.

Kind wishes,
JustFly Team

Florida
1 review
0 helpful votes
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Best deals around
May 15, 2017

Have used JustFly for my last 2 trips and got great deals with no complications. Very simple setup for bookings.

Date of experience: May 12, 2017
Arizona
1 review
0 helpful votes
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First time user
May 15, 2017

I put in my wrong birthday and called to get it corrected. The operator was extremely nice and very helpful

Date of experience: May 12, 2017
New York
1 review
0 helpful votes
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San Fran Trip
May 15, 2017

Easy enough to book. Not too pushy with insurance. Quick and easy. Price changed at last minute, still wondering why.

Date of experience: May 15, 2017
GB
1 review
2 helpful votes
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Good excellent rates
November 15, 2016

Always had found good prices on Justfly, which is why I always use them. We never looked back ever since.

Date of experience: November 15, 2016
Oregon
1 review
0 helpful votes
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Really fast booking
November 18, 2019

I'm satisfying, they answer me right away, when I call, and the price is just good for me, thank you.

Date of experience: November 18, 2019
New Jersey
1 review
0 helpful votes
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Good price
November 18, 2019

Save money this is better than
Expedia and book. Com I definitely recommend this price on air tickets are fear

Date of experience: November 18, 2019
Florida
1 review
0 helpful votes
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Amazing
May 23, 2017

Website is easy to use, by far the best and most inexpensive airline tickets I have found in the web.

Date of experience: May 23, 2017
Minnesota
1 review
0 helpful votes
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Good Experience
November 8, 2017

Good Experience at reasonable price. Hope to get more offers soon. And ease of change of flights will be appreciated

Date of experience: November 8, 2017
Maryland
1 review
0 helpful votes
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Best price and iterinary
July 6, 2017

It's my first time to use your website but I can say I'm going back to purchase ticket again. Thanks

Date of experience: June 4, 2017
Florida
1 review
0 helpful votes
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Very good
June 13, 2017

Overall was a good experience but you should have a 24 hours free cancellation policy like Expedia... That's all folks...

Date of experience: June 13, 2017

Overview

Justfly.com has a rating of 2.7 stars from 6,162 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Justfly.com most frequently mention customer service, credit card and cancellation fee. Justfly.com ranks 7th among Discount Travel sites.

service
739
value
698
shipping
310
returns
508
quality
608
+310