Got a fabulous deal on round trip, direct flights. Very happy!
The worst experience of my life PLEASE do not book your flight with this third party they are a scam.
Service and pricing was good... filtering tools could operate better... but overall satisfied.
Fast and cheapest prices in town.
Thank you justfly. Keep up the good work!
Well for now, satisfied
Haven't had the experience of flying with them. So will Kerry it at 5 stars
I've used JustFly frequently and it consistently gives me the best fares, thank you
Search is little bit slow, sometimes did not get expected result.
Haven't got on flight yet but will fill this out while it's open b4 I forget
We almost exclusively use Justfly and are always pleased with the results.
It was awesome because of your Swift response and arrangements.
The purchase online went very well. No person contact was needed.
Very easy to navigate site. No hidden fees. All information was visible and valid.
It's easier to compare prices of different airlines
I bought the ticket today, it was very fast and pretty easy. Thanks you JustFly.
I buy every ticket from Justfly.com. It is very easy to use and always leaves me satisfied.
Excellent service very satisfied, will use this company again
I like the notifications that it gives me for lower prices. This is a great asset.
Overview
Justfly.com has a rating of 2.7 stars from 6,162 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Justfly.com most frequently mention customer service, credit card and cancellation fee. Justfly.com ranks 7th among Discount Travel sites.
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- Summerside, PE, Canada
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Mariela,
Thank you for taking the time in reviewing our services. We have successfully located your booking to review the issue that occurred. As an online travel agency, we do offer 24 hour cancellation as per the airline's fare rules. However, even though a ticket is purchased within 24 hours, all changes or cancellations will have fees. During the 24 hour window, since change fees are typically higher than the cancellation fee, our agents will offer to cancel your flight for $75 per passenger with a full refund. (only one was charged to you since second passenger is an infant) There is a brief description of these fees at the bottom of your confirmation email as well as in our Terms and Conditions. (https://www.justfly.com/terms-and-conditions)
We apologize for any inconvenience.
Kind wishes,
JustFly Team