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How would you rate KEL Attorneys?
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Colorado
1 review
3 helpful votes
Follow Mike B.
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I hired these "attorneys" with the hopes of having my child support order modified after losing my job. They messed up the intake process and informed me that they couldn't represent me after receiving their full payment. I was promised a refund within 8 weeks. That hasn't happened and now they won't return my phone calls or e-mails. Stay clear of these people. I read the negative reviews and gave them a chance anyway since they were all I could afford. I regret this decision and hope to spare others from the same outcome. They will tell you the bad reviews will come from people that are unhappy because they didn't get their desired outcomes in court. I am writing this because they couldn't even get me to court and still want to keep my money.

Date of experience: October 19, 2015
New York
1 review
5 helpful votes
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They are crooks
February 2, 2016

They took our money never did a thing. We asked for refund it takes them 8 weeks to review. Review what? Calls never returned, emails never answered. But they are reviewing our case. They are horrible, crooks, liars please don't use them. We paid 700.00 for nothing. We didn't have that kind of funds to just give.

Date of experience: February 2, 2016
Virginia
1 review
13 helpful votes
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This firm is negligent and does not provide sound legal assistance. Their associate attorneys are inept, and the support staff (clerks, para-legals, secretaries etc) are even worse. Having had exposure in a courtroom setting in the state of Florida for over 10 years, I have never witnessed anything such as this. Even the lowest paid public defenders and prosecutors have a better work ethic. What this firm does should be criminal, and how the Florida Bar has not intervened at this point is a tragedy.

Date of experience: August 14, 2015
Florida
1 review
4 helpful votes
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WORST EXPERIENCE
January 7, 2016

I will not recommend this firm to my worst enemy. They were very quick to get my $1600. 00, then never heard from them again. I left several messages in a 6 month period and they never bother to pick -up the phone or call me back. I requested advice on what step I should take to help my case, but I was left in the cold to fend for myself. Finally, yesterday I was able to communicate with a paralegal assign to my case, however he knew nothing about my case and had the audacity to hang-up on me when not able to answer any of my questions. I called him back 3 seconds later, but no one pick-up the phone. I am now in a worst situation because I am paying back the $1600. 00 that borrow at 22% interest. A complete disaster!

Date of experience: January 7, 2016
Florida
1 review
3 helpful votes
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So this is my fault for not researching these guys better. However he is my story that is so similar to many more

Paid them to represent us against a mechanic shop that took our money but didn't fix the vehicle. Just like the mechanic shop they took our money but never represented us.

We followed up every week for almost 3 months. We finally asked for our money back. We were then told it was their right to keep the money, but would "review" our case within 8 WEEKS. Of course we got no response and to date have not received our money back.

Date of experience: May 17, 2016
Florida
1 review
5 helpful votes
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KEL Attorneys have been nothing but a total scam from day one. They have taken thousands of dollars from me... barely updated me on my status, never returned my phone calls, and had the nerve to ask me for an additional thousand dollars for a retainer fee after I paid $4000!
I have gotten no where with this firm!
PLEASE BEWARE!

Date of experience: February 15, 2016
Florida
1 review
3 helpful votes
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Divorce
December 9, 2016

It's been a year this CROOKS LAWYERS got my paperwork for a divorce. They charged me $2,000.00 and since 09/16/15, I haven't recieved a call. I have called and left messages, no respond. THEY HAVE ASSIGNED MY CASE 6 TIMES TO DIFFERENT LAWYERS THAT ARE NO LONGER THERE. The letters I have recieved is to advised me the change of lawyers. No explanation as in why. These people should get license revoked and made them payed what they owed to honest people.

Date of experience: December 9, 2016
Florida
1 review
7 helpful votes
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Please don't hire them
August 19, 2015

I'm currently trying to get my money back. I went to them a week prior to getting my paycheck garnished and nothing had been done. I call the paralegal and all she could say is that they have my file and will review it. Then I call back the next day and of course no answer every time I call the paralegal. When I finally get a hold of her at 5 pm she said the attorney has my file and will review it and call me back. This has been going on since Monday August 17 and it is now Wednesday august 19 2:27 pm and have yet heard back from them. I have called 10 times today and of course no answer they are not at their desk. So in the meantime. I paid them 350.00 plus 150 monthly and the 588.00 that came out of my check. This is costing me more of a headache then it's hurting my pockets. They are the worse.

Date of experience: August 19, 2015
Virginia
1 review
11 helpful votes
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Words cannot begin to describe our hellish experience with KEL. They had us entwined in so many little litigations, our short sale was certain to end in foreclosure.
Our bank, title company, lender and even the VA were aware of the little to no ethics of KEL. They even forged our signature! If you MUST have an attorney, be involved in every detail! Most of the time you do not NEED an attorney; especially for short sales.
Please help get the word out in hopes of saving any other families from this savage company.

Date of experience: May 31, 2015
New York
1 review
4 helpful votes
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We hired KEL to help us with a child custody case. We were assured by Brian Miller that KEL would assign an experienced lawyer in the area of family law. We are 900 miles away and had to "trust" what they were telling us. NOTHING good came from this office. To add insult to injury, our attorney (who we later found out was not experienced in family law) left the firm and we were not notified for 15 days! We had been calling repeatedly as had the new attorney we hired to no avail! They are the worst! STAY AWAY!

Date of experience: March 11, 2016
Tennessee
1 review
4 helpful votes
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Rip off artist
July 22, 2016

Do not waste your time or money they are unethical and con artist. One month before case they will not return calls or emails. They got the tree money and did not provide any service.
I was forced to find reprentation elsewhere. Total and absolute scam artist! I would give a lower rating then one but it's not possible here.

Date of experience: July 22, 2016
New York
1 review
6 helpful votes
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I can't believe this law firm is even allowed to practice law complaints out the $#*! since 2011 wished I would have done my homework a lot better $1,500 out the window they refused to return your phone calls they don't let you know what's going on with the case you end up getting screwed over and over and over

Date of experience: October 30, 2015
Florida
1 review
4 helpful votes
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I hired LAWYER ASAP in March. They filed the answer to my complaint late and the judge entered a default judgement against me. They filed a motion to have the judgement vacated and the judge denied the motion. They changed my attorney 3 times without notice. They lost my paperwork 4 times. They never return phone calls. I have paid this firm a total of $3,100.00 and they won't even answer the phone. I have filed a bar complaint with the Florida Bar Association and I'm currently awaiting an answer from that. I was told by the Bar there is currently a multitude of complaints against them and it could take over a year to get my case heard. They should not be allowed to practice law. I feel really bad for everyone that they have taken advantage of. It is very sad. My family and I feel victimized.

Date of experience: October 18, 2016
Washington
2 reviews
6 helpful votes
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Save your money, save your time, save your heartache, and avoid these idiots altogether. They will tell you you have a strong case, expect a bunch of money up front, and then become impossible to contact for followup. They specialize in acquiring new cases at any cost, and then drop the ball immediately after they've received your money. Don't make the same mistakes many of us already have!

Date of experience: July 9, 2016
Florida
2 reviews
12 helpful votes
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They changed my document collector and paralegal several times on my simple bankruptcy. Each time pushing the filing date back. Also had computer issues, then software issues which cause more delays.

Finally just ask the for a eta and they refused to give me any idea. Even though our signed agreement said I could cancel less $500 processing fee they refused to give me any refund.

These crooks stole $1500. 00 from me, a disabled guy. My wife and I are about to retire (her). These folks are stealing from the poor. Please avoid them.

I tried to go thru BBB, that's when I seen many complaints and a F Rating.

Date of experience: August 21, 2016
North Carolina
1 review
6 helpful votes
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Horrible!
August 2, 2016

Waste of time and money! They won't return e mails or phone calls. The paralegal is very unprofessional and won't help. I've been waiting over five months and I have received nothing! I wouldn't recommend this place to anyone, for any reason, ever!

Date of experience: August 2, 2016
Florida
1 review
5 helpful votes
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This law firm does not care about its clients. The lawyers are careless, the paralegals are rude and they do not give you accurate nor total information regarding your defense options. I regret choosing them to represent my foreclosure. Don't be taken in by the installment payments and find another lawyer that will represent you with integrity.

Date of experience: March 20, 2016
Florida
1 review
4 helpful votes
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I paid $1500 for an uncontested divorce in August of 2015. Still nothing has been done! I paid the $450 court filing fee and still have gotten nowhere. I have called and left messages numerous times along with emails with no return correspondence. I have received several letters in the mail stating the attorney on my case is no longer with the firm. I was asked if I wanted that attorney to take my case with them or remain with KEL. If they take the case then I lose my $1500. I am filing a complaint with the bar.

Date of experience: June 15, 2016
Florida
1 review
6 helpful votes
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They took my money. Then they played who is your attorney for the month or guess who is your para legal for the month. They then sent my payment records to my soon to be divorced wife. They took money from my account without permission. I received a call from someone at the firm, that could pass for a gangster asking for more money. Are these people still there... YES!

I had to hire another attorney to complete my divorce.
Please do not visit the office.
Why is this Company still operational?
Why has not the Florida Bar disbarred the key operators and pull the license of a few members of the office staff?
Is there collusion between the Florida Bar and KEL?
Remember, they are all attorney's
Maybe the Fed's need to step in.

Date of experience: January 22, 2016
Florida
1 review
4 helpful votes
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Do NOT use them!
February 3, 2016

They will gladly take thousands from you and do practically nothing! We hired them to help us with our real estate, and because of them we will be losing our house! Try and call them and you get the run around, finally got a hold of lawyer Landon and he literally laughed at me when I said I need answers about my case, then said I should find another lawyer and hung up! They are crooks! And there "litigators" are horrible and never answer calls either, mine was Carolina and she's a joke! If you want to waiste thousands, be treated like dirt, and never get any answers then ya OK use them!

Date of experience: February 3, 2016

Overview

KEL Attorneys has a rating of 1.4 stars from 124 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with KEL Attorneys most frequently mention law firm, return phone and court date. KEL Attorneys ranks 178th among Legal Services sites.

service
8
value
8
shipping
3
returns
3
quality
8