We hired this firm for family law. Please I beg you DO NOT HIRE THEM. The family or the children mean NOTHING to this firm. They take your money and promise you timeshare and a possible conclusion. TRUST ME this firm is not geared towards family or the children. Money is the only reason they exist.We are forever lost from our child and Grandchild because of our willingness to believe they had our best interest at heart. They are unethical, morally corrupt, and criminal!
I hired KEL in November 2014 to represent me on a real estate case with my ex. I started by paying them upfront $2500 without even an initial meeting with my lawyer. I never got a phone call to discuss the case and had to call multiple times before I received the name of a paralegal Kimberly Cutler who was assigned to my case. She was the one who told me my lawyer was David Constantino. After months of no contact and not responding to most of my correspondence I called their office only to find out they switched me to another lawyer Charles David who only was on my case for 2 weeks before I was switched again to Garrett Gaa. As soon as I was switched again they informed me my original funds have been exhausted and I need to pay another $1800 to continue to represent me. Nothing has been completed on a simple case that could've been done with a year ago. Now I'm stuck finding a new lawyer or handling my case myself.
KEL DO NOT HIRE THEM PLEASE! Do it for me that's how bad there service. I paid 600 dollars on a retainer fee thinking that there are going to help with a title search and resolve my liens. I called ms. Swain works at the Fort Lauderdale location she is a $#*! I ask her for a copy of my title search she said an hour she will send it after that I never heard from her again never picks up never write back they just suck all the way around THEY SUCK. And another thing you never meet the lawyer assign to your case it's only phone appointment yea I said just phone appointment because he or she is to business playing lawyer. KEL is a disgrace they should be disbarred in from Florida
They will take your money and run... Disgusting
Had a simple fence neighbor problem.
Kept asking for more money.
I was charged $800 for a simple Quitclaim Deed. A simple procedure, at least I thought it was. I was promised cradle to grave service. Paperwork, notary, filling with the county recorder. I received the paperwork via email. A good 75% of the information pertaining to my property was wrong, lucky I caught this. I did the research on my own and emailed back to them the correct information. I got an " Oh, sorry ". During notary signing, the notary (paralegal with KEL) did not have his stamp. He says, Oh it won't be necessary, it will be accepted that way. WRONG, I ran back and forth form the court to the KEL office until I could final get the Quitclaim deed notarized correctly. I never received cradle to grave service as I personally had to take quitclaim deed to court myself. NEVER AGAIN would I use these incompetent people that just want your money.
I have made thebiggest mistake ever I paid lawyer ASAP my fee and now I am unable to contact anyone they have ignored my emails and phone call and even been hung up on me. Been A week now and not sure what to do
Why did you take almost 1000. 00 dollars from me and never called me back? They took money I just don't have. I'm cancelling the card they have on file.
If you are a consumer needing representation for foreclosure, mortgage issues, bankruptcy this is absolutely not the right firm. Once they entice you to sign up with friendly paralegals on the onitial free consultation,: they will route your file to people at the firm you will never hear from. They do not respond to emails or phone calls. They actually ignore client instructions... thatbis attoreny misconduct. Mich better dealing one on one with a local attorney you can speak to. I am filing a misconduct complaint for their refusal to follow client instructions. Stay away unless you want more aggrevation and incompetence.
My case was an easy one, I just needed them to settle the payment with creditor company. It usually takes couple of calls... but KEL took their sweet time... For First 3 month I only got one reply from them after calling and trying to reach my lawyer for a month! They were saying my lawyer was fired and they gave my case to another person... I never could reach anyone! They always transferred my calls, nobody answered, I left million messages but no one replied
Their service is terrible! They collected my money during 4 month until I finally reached my very new lawyer by some miracle! She made 2 calls and settled everything for me in one week. Her name is Carolina. She was the only one who helped me somehow...
But then I was trying to reached her for 2 weeks to cancel the contract with KEL... Which really disappointed me again. It seemed they were ignoring me again to get a chance to collect another payment
Don't ever hire this law firm!
They re super dishonest, unresponsible and don't care about their clients.
It's been over a year a friend hired them for a Chapter 7 Bankruptcy and they have been given her the run around so and she paid them the full fees and until today NOTHING has been done not even a bankruptcy case number has been given to her. She came to me and next Monday we are going to the federal courthouse to file her documents. KEL charged her $1700 for the bankruptcy process and separate $360 for the court filling fees. The court filling fees are only $335. That's okay they are currently being investigated by the Florida Bar Asociate. If anyone needs to file a Divorce or Bankruptcy go to a Paralegal Service office and our fees are cheaper. And as a Paralegal we do all the dirty work for these Attorneys.
KEL uses bait and switch tactics to get your business. They got me for $2,000 for a Chapter 7, which all of a sudden turned into $7,000 Chapter 13. I am going to file complaints with the bar, the AG of Florida and the BBB. This is TERRIBLE!
Criminals hiding behind law degrees, I could write a book about my experience. They literally go through attorneys like water through a sieve.
Worse experience ever. The people in the Fort Lauderdale office are nice before they got your money. After that they are do nothing, very rude and unprofessional people. Consumers should avoid them.
What can I say, they were totally incompetent in handling my mortgage modification. My account was passed around to so many people, they didnt even know what was going on. They changed the address with the lender, but never bothered to check the mailroom to see the lender had sent mail requesting more info. Mistakes in the NPV worksheet from the lender were ignored. They actually gave me WRONG information, that put my house in DANGER of foreclosure, and then said "oops, that information was incorrect, we are sorry". What a JOKE. Stay awya, they have a vancy building and lots of marketing dollars, but the service is awful. They even have an F with the BBB!
They used to call themselves KEL, changed name to lawyer asap. Scam, scam, rip off, like everybody I 've read about, taken my money, lied to me everything about bankruptcy and when I realized what was going on, I called asked a cancellation and a refund but they 've been stoling on me, saying refund it takes 8 weeks to process. I've waited now more than 8 weeks and lied again sent me a letter denial. Which I never received, plus I 've called millions of time they never return calls or they just give a run around. GUY PLEASE LETS PICKET THESE SCAMMERS.Am angry I 've been asking for my refund last 3 month and I was with then for only 2 weeks.
This people do not answer your calls or keep you inform about your case, They call me the day before my court day in a rush because this attorney told me she was running late to a court hearing, so while I was trying to ask some question and some concern to be clear she did not let me talk, by talking over my. So I email her my concerns and she ignored them and told me that she already submit my settlement, and that it was too late for my questions even though I email my questions and concern right after I talk to her, to sum up, she got so up set that told me that I was disrespecting her and that she no longer will represent me, of course after collecting from me $4000. 00 it is VERY CONVENIENCE to do that and keep my money. In my opinion all they want to collect your money and do the least they can to in your cases, shame on them. I am for sure report them to the board.
I hired kel for my devores with children November. 20.2015 since then my lawyer an paralegal have switched at lesat 5 times. No show to court. Always giving me the run a around. Its jst so upsettingfrom 4000 it came up to 2000 more an all i do is pay ontime had my paralegal tell me they had my contract confused with a bankruptcy. Its jst all bull crip if u ask me. I can mever get a hold of anyone on my case..
KEL made promises they did not keep! KEL did practically nothing to settle my debt, coming in more than $10,000 more than what we could have done ourselves. Handed our case off to a paralegal in South Florida (we are in Orlando) and did NOTHING to follow up their promises.
Bankruptcy took almost 2 YEARS! Had our case transferred three times. Were supposed to reaffirm our mortgage, but completely failed to do so. Now, they want$500 more to what they were supposed to.
I filed in 2014 and they were great. They got me chapter 7. KeL alway call or email me making sure i turned all the correct paperwork in. I read that some new lawyers own the firm now.
Answer: If you find one, I'll join in.
Answer: I am in process of trying again to receive a refund as well but my documents state there is a 2k retainer and they believe they did everything they could to help me case. Even my case manager at court told me they are crooks and now I am forced to handle my case myself. I am already almost done and it's only been 2 months. I have managed to do this all myself in 2 mnths for only 43.00 while KEL charged me 2000. 00 and did nothing and wanted another 2800. 00 to continue to do nothing. I am on board with suit and will continue to fight.
Answer: I have the same problem but I'm going there personally trying to get someone on the phone which is impossible good luck to you
KEL Attorneys has a rating of 1.4 stars from 124 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with KEL Attorneys most frequently mention law firm, return phone and court date. KEL Attorneys ranks 178th among Legal Services sites.