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How would you rate KEL Attorneys?
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Florida
1 review
4 helpful votes
Follow Jeanette E.
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I tried to hire them to help us with an eviction on our home because we had a slumlandlord who wouldn't help with TERMITE INFESTATION. KEL acted like they cared at first, took partial payment from me and Never did anything in our case and im still fighting to get a refund. They scam you and get you to sign a contract and steel your money and never follow through. Then they try and charge u more after u already signed for a certain retainer. Completely unethical and professional at all times. Now I'm filing a complaint with the bar regarding the Attorney I will not reveal the name yet, due to ethical reasons. He has the nerve to send me an email saying I'm lying and can be charged with perjury! This is ridiculous, I'm not intimidated by his fancy lawyer terms, I will go all the way with this issue and get my money back! Do Not HIRE THIS FIRM THEY ARE SCAMMERS AND LIERS! NOW IM TERRIFIED OF LAWYERS, I WILL NEVER TRUST THEM AGAIN! THEY ARE JUST LIKE MECHANICS in my eyes!

Date of experience: October 1, 2015
Florida
1 review
5 helpful votes
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Horrible customer service! Crooks at their finest! Took $2350 from me and never heard from anyone after they received my money but the day I told them to shred my paperwork and close my case! They switched paralegals on me with no notification, after many many many attempts of reaching someone via phone, emails and voice mails, and speaking to receptionists I lost hope that they could get the job done. I have reported them to the BBB and am demanding my money back! I will not stop until I do! I will try every outlet I can! DO NOT USE THEM! THEY WILL PAINT A PRETTY PICTURE UNTIL THEY HAVE YOUR MONEY, THEN POOF! NOTHING!

Date of experience: August 19, 2016
Florida
1 review
13 helpful votes
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This law firm is awful. You don't want to hire a firm that is literally handling TENS of THOUSANDS of cases, and each attorney within KEL is apparently expected to handle 500-1000 cases! They have been supposedly "defending" my foreclosure case for over a year. I have had to BEG to get most things done, they don't return phone calls or e-mails in a timely fashion, they won't allow you to speak with an actual attorney unless you demand to (and then you will likely have to wait a week or more), they don't always file court paperwork on time (which could put your case in jeopardy), and the list goes on and on. This firm seems to be way overloaded with cases and clearly cannot handle their caseload.

If you hire KEL, you will be a "number", not a client. And they won't bother to ask you how YOU would like them to respond to the court/ plaintiff's attorney, or what your defense options are. They act as if YOU work for THEM. Not the other way around! If you are considering hiring KEL or if you need an attorney, I would recommend looking elsewhere!

Date of experience: April 7, 2011
Florida
1 review
6 helpful votes
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The worst ever and will never recommend to anyone they never return phone calls nor messages their paralegals the same or worse and very rude and unprofessional

Date of experience: August 11, 2016
Canada
1 review
7 helpful votes
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I got scammed
August 4, 2015

I got scammed by KEL attornys, extremly slow response time, they rushed the hell out of me to make my payments and sign contracts, but when the payment was sent the work was extremly sloppy. 0/5

Date of experience: August 4, 2015
Florida
1 review
4 helpful votes
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They are still taking forever to return my money from a year of nothing for divorce from 7 year mia husband. 2k needs to be return before i sue them for emotional distress and pain and suffering. Do NOT NOT NOT ever use KEL. Hopefully we can all work together to stop this abuse and malpractice. Join me to fight with BBB and the FL BAR to get them off the market for attorneys. UPDATE: I went to courthouse myself and got it filed and advertised in paper for FREEEEEEEE! This is crazy they charged me thousands and wanted more to do NOTHING! DON'T USE THEM EVER

Date of experience: October 1, 2015
Florida
1 review
6 helpful votes
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FRAUD
September 23, 2016

These frauds should be in prison. This is a CON GAME. Please don't waste your money. I was broke and needed to file bankruptcy and they took 2 k of borrowed money and I NEVER EVEN seen a lawyer!

Date of experience: September 23, 2016
Michigan
1 review
3 helpful votes
Follow Michael E.
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They took my money and gave me nothing in return.
I paid them $3,300, I called them hundreds of times, with no return phone call ever. The only time I was contacted was to ask me for more money.
I was there for a loan modification.

1)So they grab the money.
2) they avoid phone calls
3) they try to force you pay more for "temporary credit repair" I paid $453 in that area with their in house company credit services.
4) they try to force you into bankruptcy a lot more money. I came there for a loan modification not for bankruptcy if I had wanted bankruptcy I would've hired a bankruptcy attorney maybe even them for bankruptcy. But you see they said that they can get my loan modified without having to have a bankruptcy until they decided they wanted more money.
5) they do nothing for a while in my case then they tried to get me to sell my home through one of their realtors. My wife is a real tour if I wanted to sell the home I would've used my wife and we would've sold the home.
6)then when they are done holding you upside down shaking you for all the money in your pockets, they drop you.

They take your money then try to get more, if you don't give them more they just drop you cold.
They have been publicly repremaded by a judge, that is bad. I wished someone's would have wares me, sad thing is 2 atturney l's have screwed me simalar results and money paid. Do not let ME law help Themselves to your money.
If you need help I hope you get it, be careful.

Date of experience: November 1, 2016
Florida
3 reviews
8 helpful votes
Follow H G.
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MADE APPT FOR FREE CONSULTATION WITH ATTORNEY; ATTORNEY NO SHOW. ASSISTANT SAID ATTORNEY (BUT SHE DIDN'T KNOW WHICH ONE)WOULD REVIEW MY PAPERS AND CALL FOR OUR FREE CONSULTATION, BUT IF i WAS IN A HURRY, LEAVE THE $1500 DEPOSIT TO GO AHEAD AND WE COULD START AS SOON AS ATTORNEY REVIEWED. I CALLED AND CALLE3D. FIRSST ONE ATTORNEY, THEN ANOTHER WOULD REVIEW. FINALLY SECOND ONE SAID I HAD NO CASE BUT THEY REFUSE TO REFUND RETAINER EVEN THOUGH THEY DID NOTHING FOR ME. THEY SENT ME A FORM LETTER - THEY MUST PRINT HUNDREDS - TO REFUSE TO RETURN MY MONEY. NO SUIT... NO RETAINER. SCAMMERS... CHEATS. NO WONDER THEY HAD TO CHANGE NAME AND MOST OF THEIR ATTORNEYS LEFT. BAD BAD GROUP.

No show seems deliberate so they scam you out of 1500 and you are stuck to them like glue
MEETER AND GREETER MUST GET COMMISSION GETTING DEPOSIT OUT OF YOU SINCE NO ATTORNEY SHOWS UP. THIEVES!
Btw they only use brand new attorneys who go to fl schools that are NOT credited in other states. Keep away

Date of experience: July 5, 2016
Florida
1 review
4 helpful votes
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I hired this firm to write a simple letter to the perspective Home Builder Owners to get them to have their salesman answer our questions. We informed them of a Oct 23 deadline, 6 weeks away, in fact we emphasized this date. We signed an agreement, paid them up front and they did nothing for the first week. I started to call and email the Jacksonville Office. (NO RESPONSE - NOTHING). Finally got a letter from their Orlando Office stating she had been given the case. Tried multiple times to talk to her to NO AVAIL, only got the para-legal who only gave us the run around. Another two weeks of continual phone calls, emails, complaints to online chat I finally go the draft letter. I approved it, as I was running out of time, and it was emailed to the Home Builder and copied to Me. I reviewed the email only to discover NONE of the attachments had been sent with the email and had to have KEL resend them. KEL evidently has NO idea how to properly format sentences or paragraphs and definitely does not know how to even use a spell checker. DO NOT USE THIS LAW FIRM UNLESS YOU WANT TO WASTE / LOSE YOUR MONEY, or be aggravated beyond reason trying to get them to do their job.

Date of experience: October 26, 2015
Florida
1 review
16 helpful votes
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I hired this law firm for a matter which was urgent due to an upcoming hearing. I paid attorney fees, court cost, expeditiously. I was given conflicting information by non attorneys, and never received any follow up once they collected my money. A few days after hiring them it became obvious that they were not going to file my case motion in time for the hearing. I was forced to cancel their service, and immediately hired another law firm which filed an emergency petition within twenty five minutes after meeting the attorney. The icing on the cake was the next day after cancelling their services, I received an email from an unnamed source, with no title supposedly from their bankruptcy department, informing me that no money was going to be refunded. This is very unprofessional for an organization that was paid for representation just a few days prior, not to even have the respect to identifying with whom was sending the correspondence, while telling a customer that they were keeping their hard earned funds.

KEL has collected nearly two thousand dollars in court cost and fees, and has not provided an ounce of work in which they were hired. I will be filing a complaint with the attorney general, Florida Bar, BBB, and last but not least a civil lawsuit. Please do yourself a favor and don't ignore the negative reviews on BBB, Google, Yelp, Lawyers.com, AVVO, Yahoo, Sitejabber.com, Yahoo etc, an educated consumer is a wise consumer.

http://www.wftv.com/news/news/local/k-e-l-law-firm-under-fire-after-multiple-complaint/nbqbj/

Listen to real clients, not the multitude of paid commercials in which this company airs regularly. The business seems to be set up to engage as many customers as possible to collect attorneys fees, without the slightest bit of customer service given to their clients.

Date of experience: May 28, 2015
California
1 review
4 helpful votes
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Great Law Firm
July 1, 2011

Great Law Firm. I had a really positive experience, and felt that they were genuine and kind. Definitely glad I found them when I did.

Date of experience: July 1, 2011
California
1 review
2 helpful votes
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I went to them for a consultation and they were very helpful and understanding. Definitely an honest and caring firm.

Date of experience: July 28, 2011
Florida
1 review
19 helpful votes
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DO NOT USE!
November 15, 2014

DO NOT USE! RIP OFF REPORT! The law firm, Kaufman, Englett and Lynd, was awarded a rating of an ‘F' in 2011 by the Better Business Bureau because of its failure to "to resolve the underlying cause of a pattern of (client) complaints." Because of pressure from the Better Business Bureau, the law firm decided to remove itself from the accreditation program of the organization, the first time a law firm did this in the history of the Better Business Bureau.

KEL law firm founders disciplined by Florida Supreme Court... The Florida Supreme Court ordered that the three founders of Kaufman, Englett & Lynd PA law firm be publicly reprimanded. All three founders acknowledged they failed to communicate properly with clients about cases. In addition to the reprimand, the owners also were ordered to attend ethics schools and pay the cost of Florida Bar investigation.

Mistakes in a consumer-bankruptcy case involving Sanchez and the inadvertent violation of a related court order drew the wrath of U.S. Bankruptcy Judge Arthur Briskman, who temporarily barred KEL from practicing bankruptcy law in the Middle District of Florida. The Orlando-based judge later filed a complaint with The Florida Bar and cited KEL itself for what he termed "unprofessional" work.

Date of experience: November 15, 2014
New York
1 review
4 helpful votes
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No response from KEL on this case, Well Fargo phone hassles, have paid for bankruptcy to go forward, KEL will no return calls or email

Date of experience: July 7, 2016
Florida
2 reviews
6 helpful votes
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How about fact: they took my money and not only did they not fix anything on my case they kept all my money when they did absolutely nothing for it. I couldn't even find one of the paralegals that worked my case to answer questions they literally told me I will call u in a week cause we don't know nothing just got my files. Never returned my call, had to call them back and they still didn't have a clue. So when I fired them they them sent me a email saying they don't refund the retainer and they do what they want with ur money for eight weeks and if they want to give u some of ur money back they will but that's there choice. What kinda business is this. When I do work if nobody likesmy wworking don't get paid what makes u think that ur so special that u do think u deserve anyone's money u didn't work for... Please read the reviews before u hire. There true crooks right down to the paperwork... If u hire u will not like PLEASE SAVE UR MONEY and FIND A REAL FIRM. THEY BEEN NOTHING BUT A HEADACHE.

Date of experience: December 29, 2015
New York
1 review
5 helpful votes
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Worse ever
December 4, 2015

Hired them for a divorce, attorney never showed at 4 different hearings. What a joke.

Date of experience: December 4, 2015
Washington
1 review
12 helpful votes
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These guys are crooks they will steal your money for a mortgage modification and do nothing.

Date of experience: November 22, 2010
New Jersey
1 review
3 helpful votes
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ESTAFA
September 23, 2016

ESTA GENTE SON UNOS H... DE P... SON UNOS LADRONES LES PAGUE $1,350 Y NUNCA ME ARREGLARON LA BANCA ROTA ES MENTIRA NO CREAN EN ELLOS

Date of experience: September 23, 2016

Overview

KEL Attorneys has a rating of 1.4 stars from 124 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with KEL Attorneys most frequently mention law firm, return phone and court date. KEL Attorneys ranks 178th among Legal Services sites.

service
8
value
8
shipping
3
returns
3
quality
8