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How would you rate KEL Attorneys?
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Florida
1 review
2 helpful votes
Follow D T.
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I just want to say a few words about Kel Attorneys. Their kindness, courteous and professional attention to both my husband and myself that helped us through the most stressful years of our lives. We have dealt with MANY KEL employees and I have to say each really provided us with the attention needed. They are the best.

Date of experience: August 3, 2011
Florida
1 review
8 helpful votes
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The worst!
September 14, 2016

I paid in full the day I hired them and that was the last day I was able to speak to anyone other than the receptionist. I have called several times in one day only to be sent repeatedly to nameless voicemail boxes. Never has a single phone call been returned. They sent me a letter requesting documents. All the documents requested were attached to the letter! I've sent email after email with no response. I am going to find every place I can to write a review because NO ONE should endure this! It is a waste their money and time. I have two small children and our lives are on hold as we wait for this bankruptcy to finalize and we are nowhere nearer than a year ago! Ugh! Ahhh! They are the worst!

Date of experience: September 14, 2016
Florida
1 review
2 helpful votes
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Crooks
February 15, 2016

Due to a divorce & under handed works of my ex my home was sold in a foreclosure sale. I found out that my rights as a homeowner were violated because I was never served forclosure notice & had proof I wasn't in the home when I was supposedly served. KEL said there was nothing I could do about it but they could work out a lease agreement for me. $950 they hell hacked me for. I paid & they did nothing. Passed me off to another attorney at the last minute $ I was forced out in 24 hours! They are liars! Con artists! The whole practice should be disbarred!

Date of experience: February 15, 2016
Florida
1 review
1 helpful vote
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Criminals!
April 2, 2017

These people should not be allowed to call them selves"attornies". They take your money and do absolutely NOTHING. I never should have lost my home. I paid cash for my home. $425,000.00. I ended up loosing it on a very small loan. Before they were hired i was already scheduled for a modification loan. They told me to tell them to cancel it and they would take care of it. I begged them for a year to reschedule it. They never did. Ii finally got a paper for a modification loan scheduled 3 weeks after my house was already auctioned off. KEL are nothing but thieves and liars. I begged to talk to an attorney. I finally got a call 2 weeks later by a man "Chris Abrams" who introduced himself as my attorney whom gave me a lot of advice which ended up being the wrong advice. I later found out this person was only a para legal once again. Not an attorney. Please if you are considering kel, DON'T! Do some research 1st. I ended up loosing my home and almost everything i owned. I had no where to go and ended up on the street with 5 chiuhahas. I never thought I would LOOSE my home because I should not have.

Date of experience: April 2, 2017
Virginia
2 reviews
24 helpful votes
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I have had all of the same issues as those expressed here. Absolutely no communication, no legal personnel handling my paperwork, fees for services not rendered. I have incurred an unnecessary hardship as a result of them failing to follow through, communicate or act with any due diligence on my case, despite paying for an "emergency" filing. I have recently learned that prior to rebranding as LASAP the three lead attorneys for KEL were reprimanded three times by the Florida Supreme Court. I am going to look into pursuing a legal malpractice suit and I am looking for anyone that would like to be a joint plaintiff.

Date of experience: September 2, 2016
Pennsylvania
1 review
11 helpful votes
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Should be 0 stars
August 7, 2015

Met with a paralegal regarding default notice on mortgage. Was told they would do loan modification and clean up credit. Told me to not pay mortgage during that time or contact mortgage co. 4 months later no loan modification, no credit cleanup, never even met with a real attorney and received eviction notice from sheriff's office with 24hrs to leave home. Nothing they can do! Fired them but now homeless.

Date of experience: August 7, 2015
Florida
1 review
2 helpful votes
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Worse company ever
January 27, 2016

After paying $2500 for a simple will and waiting five months for it, it came with typos and then the attorney told me to either identify them or change them myself. We asked for our money back and they refused. I filed a BBB complaint and Bar complaint. Charles David was the attorney. Awful experience. No calls back, lies about dates, lies about calling back (with no record on my phone log).

Date of experience: January 27, 2016
Florida
1 review
11 helpful votes
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UNRESPONSIVE
March 31, 2015

Whoever heard of a law firm which gives you no updates on your case, when calling... the receptionist is always courteous, (Fort Lauderdale office)... but when she places your call to your attorney... the call goes to voicemail which refers you to his assistant, so then you call the assistant, and the mailbox is full, meanwhile voicemail message left on the attorneys extension, requesting case status updates are never returned, resorting to email and you get no response there either... even copying a partner on the emails you get no response. They got me for initial consultation fee and two months (monthly payments), before I terminated their NON-SERVICES... Several calls and emails requesting some sort of recompense followed--you guessed it: NO RESPONSE!

Date of experience: March 31, 2015
Florida
1 review
6 helpful votes
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Do not use KEL!
March 25, 2016

They scam you, never answer calls or emails, and don't do a damn thing! Every month I got a letter saying my lawyer quite and I was getting a new one! They ended up making me have to walk away from my house and foreclose. I don't know how they aren't in trouble for the way they handle their firm! Now it's the endnof my contract and they're finally calling me and answering emails because they want me to renew my contract, like I want to be treated and talked to like a piece of crap for another year, as well as throw thousands down the drain!

Date of experience: March 25, 2016
Michigan
1 review
0 helpful votes
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Lawyer ASAP are crooks
September 2, 2017

As as lawyer ASAP gets your money you'll never hear from them again! They lie to you telling you they can take your case, once you pay you never hear from them again

Date of experience: September 2, 2017
Texas
1 review
4 helpful votes
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FRUSTRATED BEYOND BELIEF
October 19, 2016

I was going through a divorce and needed to file bankruptcy, at least that's what the attorney said would be a good move for me. So after $1700 and no contact with anyone from the "firm" I missed the due date for the information to be submitted. So frustrating because I would email and call but it took a month for any response. They sure want to find our if a creditor is calling - they send you emails biweekly for that, but if you need questions answered this WILL NOT HAPPEN. Now I'm waiting on a $600 refund that I was told I would get in July! So not only do they take advantage of the situation you are in mentally, they make sure you're worse off than when you started!

Date of experience: October 19, 2016
Illinois
2 reviews
4 helpful votes
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I hired KEL after their very nice solicitation phone calls for 4 months. They where very helpful and offered the world. Then I hired them.
Bottom line, I filed a 1.1M$ chapter 7 and expected them to handle everything I had asked and they agreed. I still owe money on dischargeable items that required a little extra paperwork, no problem for their a la carte price menu, they just promised and did nothing. Met a lawyer at my first court date who knew nothing. They continued calling to try and sell additional services before finishing chapter 7.
So after discharge, I asked for an explanation of what happened and what was discharged. They forwarded forms and told me to read them. I demanded a phone call, nothing.
I have decided to hire a new lawyer to reopen and fix issues that where filed incorectly and most likely sue KEL for malpractice.

Stay away, a little reading before hiring them would have steered me clear of these slick operators.

Date of experience: January 4, 2016
Illinois
1 review
9 helpful votes
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Stop stop stop what a nightmare. Kevin atlas is the worst attorney going with KEL just stop pick someone els they steal your money and dont show up for court as a resusult you will go to jail for a failer to appear and never know it.

Date of experience: July 28, 2015
Florida
1 review
7 helpful votes
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KEL Attorneys lied. We faxed and e-mailed and mailed all our documents from August 2015 to March 2016. Isabella the paralegal lied and she did not forward our documents to Bankruptcy petition.
The Florida consumer protection act had hundreds of calls from debt collectors all cases had median $1000 calls. They paid bonuses to KEL employees not a percentage for us.
TWO weeks, then TWO weeks, then TWO weeks not Bankruptcy petition. We paid $1850 in mid 2015. We are going to sue for negligence and legal malpractice

Date of experience: April 21, 2016
Virginia
1 review
4 helpful votes
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KEL offers the best assistance and service (not to mention RESULTS!) --in my opinion! Moving was a LOT of work but we are just about back to normal :). I am so grateful that I had KEL to help me with my efforts.

Date of experience: August 14, 2011
Florida
2 reviews
5 helpful votes
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KEL is A Joke
December 17, 2015

First let me start by saying that I spent $3000. 00 on a firm that did not do anything to represent me. Never answer my questions the lawyer never ever met with me. When I ask his assistant for information about my case she never asnwer and had always an attituded. The day of the mediation the firm sent some one that didn't even had a clue about my case to top it off the lawyer from the other part ask Kel's attorney why they never answer his calls or emails. The firm should be out if businness. They put up a show as been the best but they don't care for the people. All they want is your money. Do not fall for it. They are the worst firm.The rating should be below zero.

Date of experience: December 17, 2015
Illinois
3 reviews
6 helpful votes
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I have repeatedly tried to get answers from this firm and they do NOT return calls, they do NOT answer questions. They DO rip you off and do nothing in return. This is the worst group of all lawyers there are in this area. My home is at risk because of theml

Date of experience: April 4, 2016
Florida
1 review
5 helpful votes
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Rip off
February 23, 2016

I consulted KEL for bankruptcy and they advised me I qualified, after I paid them $2000 they are now telling me I don't qualify for bankruptcy. So now I am without my savings and my debts. This is unethical, In several emails I mention to them my total debts and my concerned if I qualified and they assured me I did and now they are telling me I don't and are not refunding my money. I wish I would have read the reviews before I hired them. There has to be someone we can contact to report them.

Date of experience: February 23, 2016
Florida
1 review
8 helpful votes
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OMG theses people are crooks! They just take your $ and don't do a thing! We hired them in Feb 2015 they never filled one motion, we called emailed and even went down to the Tampa office, then in Apr of 2016 they say in order to continue we will need to pay them another retainer. DO NOT USE THEM!

Date of experience: April 28, 2016
Florida
1 review
1 helpful vote
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PLEASE, PLEASE, PLEASE, PLEASE, PLEASE, PLEASE, PLEASE, do some research into a better more helping company. I wish i had done this. KEL LAWYERS are the most rude and unhelpful, people to deal with. No the lawyer that i had to represent me in my case has been bared from practicing law for the next 90 days and per letter revived form Florida Supreme Court, that my case is now being handle by another lawyer that i have never meet are dealt with. Customer service is not a strong point of this firm or backyard company. Paralegals ore rude, When you visit the office, the staff at the customer service area are more in-tuned on there cell phones that helping customers. Phone calls and emails are never returned in a timely matter, and when you do keep ringing in to speak to you lawyer, you are told by the paralegal that you call to much and you have been blocked form calling and he will return your call when his ready. We are the one paying the money,

Date of experience: February 23, 2017

Overview

KEL Attorneys has a rating of 1.4 stars from 124 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with KEL Attorneys most frequently mention law firm, return phone and court date. KEL Attorneys ranks 178th among Legal Services sites.

service
8
value
8
shipping
3
returns
3
quality
8