KinguinReviews 395

Paid for a Microsoft Office activation code. Received one that didn't work. Thought they would send another. Instead, they wanted me to delete the official version of Office and download from some suspect cite. Knowing that's an invitation for viruses and spyware, I declined and asked for a refund. They offered a store credit. I've contacted my credit card company to contest the charge. These people are not reputable, let alone honorable.

Do not trust them thy do not resolve your issue they take for ever to get back to you and will not let you speak to a human

I buy key for dlc Dead by daylight=Strangers this from seller Global Games he send me duplicate code when i write him ask me on date and time from steam support... I send him screenshot from steam and he say this code i used but steam support say its used on another region and steam account... be really care full Global Games seller on Kinguin its poor scamer

I purchased a steam key on kinguin.net. It was stated to be invalid in the steam app. I have contacted kinguin numerous times and have received no response at all. So, I am effectively out this money - there is no recourse. I have had to dispute at paypal and with my credit card. My recommendation is to avoid this site if you value your time and if you don't want to enter into a long dispute process. This business is unreliable and sells invalid items. Zero stars. Avoid this site.

UPDATE: 12/30/20 - received refund. However, this was only after a lot of time and effort spent starting on 12/17. If the site would communicate more promptly a lot of the negative experience could be improved.

I'd never use Kinguin again!
I'm all for a bargain but their not worth it. 1st, while advertising Office 10 for $34, at check out they add 2 BS fees and the price goes to around $41. But worst, their access code did not work! I tried all 3 ways they suggested before reaching out to their Customer Service. Initial response was reasonably timely, 1/2 a day maybe, but instructions were not clear so I wrote asking clarification questions. After no response I had to hire a tech at $80 to get it to work. More cost than just buying from recognized places for $100, plus delay and aggravation! I'd give a 0 stars if I could!

I would not spend any money with Kinguin; and, I would certainly not expect PayPal to protect your purchase.

The PayPal Resolution Center is WORTHLESS.

PayPal has done absolutely nothing with my case. I purchased a software download from Kinguin that did not work; they sent a code series that would not unlock the download.

Kinguin requested that I stop the dispute process at PayPal for some reason; I would not do as they requested, instead believing that PayPal would do some research. Sadly, I now know that PayPal is a limp noodle, they promise security but do nothing.

A screenshot of the incorrect code was provided. The numbers were confirmed and properly entered; the code was incorrect. PayPal states that the product was delivered? Perhaps PayPal agrees that a code was delivered; yes, however, they missed the fact that the code did not work. I would call this a product that was not delivered.

Luckily, this was a small dollar item; Do Not trust this company to support anything of significant value.

My use of PayPal will decline significantly; there are too many reputable companies in the payment space doing good work.

The issue stands from the point that no one bothers to leave a review only if it's a bad one.
A lot of the reviews basically are complaints. Those are not reviews by the way, and this isn't either.
I bought a LOT of games and only got fooled once, but it was already sketchy so i didn't complain.
Victor Vran was incredibly cheap, and so i got burned, but other than that, they were always 100%.
Always buy from trusted users inside the website. Always.