Suite a un achat d'une clé windows 10 pro OEM, j'ai pris la garantie en cas de clé déjà utilisée.
J'ai bien fait, lors de l'activation de windows, on me dit que la clé est déjà utilisé.
Je contact le service client kinguin, qui a traité mon problème très rapidement et ils ont activé mon windows dans la foulée... Rien a dire, super efficace. Les problèmes ca arrivent, le plus important c'est que des personnes répondent et s'occupent de nous lorsque ca arrive... Ca été le cas chez Kinguin
Terrible, compré una licencia y navegando al final elegí una que sólo vale en Argentina (no en España). Al minuto (al llegar el mail) me percaté y escribí... ya no dan solución.
No parece justo que vendan licencias tan limitadas en otros países sin una advertencia mucho más clara y menos que no permitan devolver a los pocos minutos sin haber usado el código...
Good price, immediately delivery of code.
5 Stars for me.
Ottimo sito per l'acquisto di giochi sia per il prezzo che per la rapidità della consegna della chiave da attivare su steam.
Dear Fabrizio,
Thank you for leaving your feedback!
We're thrilled to hear that you're satisfied with our shop. Fast and professional service is our priority when it comes to providing the best experience to our Customers.
In case of any questions, please feel free to contact us anytime! We are available 24/7 on LiveChat\
Best regards,
Pola
El proceso de compra ha sido fácil y muy rápido. Me surgieron dudas, abrí un chat y en cinco minutos tenía todas mis dudas resueltas y estaba jugando con mis juegos nuevos.
Un gran servicio
Habe durch diese seite mein steam account gut angeheuft mit spielen und habe extrem wenig dafür gezahlt
OTTIMO SITO! CONSIGLIATISSIMO! Specialmente L'ASSISTENZA CLIENTI PERFETTA!
Answer: Hello! The key for Sid Meier's Civilization V or IV may be used in Steam Client. The activation details are provided in all product pages https://www.kinguin.net/category/4906/sid-meier-s-civilization-v-complete-edition-steam-key/#activation-details. In case of any issues with the products, please contact us and we will help you. Best regards Kinguin Customer Support
Answer: Hello, currently, our replies are delayed. If your issue is not resolved, feel free to provide us with a ticket ID or order number.
Kinguin has a rating of 2.8 stars from 392 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Kinguin most frequently mention buyer protection, credit card and steam account. Kinguin ranks 18th among Video Games sites.
Hello,
We are truly sorry to hear about the problems you have experienced.
We would like to kindly inform you that your order has been successfully refunded and we have updated you about the details of your case in support ticket #305641 Please check the ticket for more information
Kind regards,
Shiro