website thubmnail of Kinguin

Kinguin

How would you rate Kinguin?
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France
1 review
0 helpful votes
Follow hamel r.
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Suite a un achat d'une clé windows 10 pro OEM, j'ai pris la garantie en cas de clé déjà utilisée.
J'ai bien fait, lors de l'activation de windows, on me dit que la clé est déjà utilisé.
Je contact le service client kinguin, qui a traité mon problème très rapidement et ils ont activé mon windows dans la foulée... Rien a dire, super efficace. Les problèmes ca arrivent, le plus important c'est que des personnes répondent et s'occupent de nous lorsque ca arrive... Ca été le cas chez Kinguin

Date of experience: December 15, 2018
Spain
1 review
0 helpful votes
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Terrible, compré una licencia y navegando al final elegí una que sólo vale en Argentina (no en España). Al minuto (al llegar el mail) me percaté y escribí... ya no dan solución.
No parece justo que vendan licencias tan limitadas en otros países sin una advertencia mucho más clara y menos que no permitan devolver a los pocos minutos sin haber usado el código...

Date of experience: August 7, 2022
John S. Kinguin Rep
over a year old

Hello,

We are truly sorry to hear about the problems you have experienced.

We would like to kindly inform you that your order has been successfully refunded and we have updated you about the details of your case in support ticket #305641 Please check the ticket for more information

Kind regards,
Shiro

Italy
1 review
0 helpful votes
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Very good purchase
February 28, 2018

Good price, immediately delivery of code.
5 Stars for me.
Ottimo sito per l'acquisto di giochi sia per il prezzo che per la rapidità della consegna della chiave da attivare su steam.

Date of experience: February 27, 2018
John S. Kinguin Rep
over a year old

Dear Fabrizio,

Thank you for leaving your feedback!

We're thrilled to hear that you're satisfied with our shop. Fast and professional service is our priority when it comes to providing the best experience to our Customers.
In case of any questions, please feel free to contact us anytime! We are available 24/7 on LiveChat\

Best regards,
Pola

Spain
1 review
0 helpful votes
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Fácil y muy rápido
March 15, 2018

El proceso de compra ha sido fácil y muy rápido. Me surgieron dudas, abrí un chat y en cinco minutos tenía todas mis dudas resueltas y estaba jugando con mis juegos nuevos.
Un gran servicio

Date of experience: March 14, 2018
Germany
1 review
0 helpful votes
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Habe durch diese seite mein steam account gut angeheuft mit spielen und habe extrem wenig dafür gezahlt

Date of experience: June 13, 2018
Italy
1 review
0 helpful votes
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PERFETTO!
November 19, 2018

OTTIMO SITO! CONSIGLIATISSIMO! Specialmente L'ASSISTENZA CLIENTI PERFETTA!

Date of experience: November 17, 2018

Overview

Kinguin has a rating of 2.8 stars from 392 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Kinguin most frequently mention buyer protection, credit card and steam account. Kinguin ranks 18th among Video Games sites.

service
79
value
75
shipping
47
returns
61
quality
68
This company responds to reviews on average within 3 days