Very good game store fast and on, Support includes, multiple platform, good price and secure pay game
Online live chat is very helpful and clarifying, the receipt of the keys is fast and the methods of payment is very ample.
24/7 chat and people in it are so nice!
Cheap prices and verified merchants. And if something goes wrong, dont forget about the 24/7 support haha.
I was looking for cheap cd keys and wasn't sure if this site is reliable or not, so I bought a cheap one and it worked. I will keep buying.
Website with better prices without problems but if you have one, there is so many way to contact us and resolve your problem.
I'm very satisfied with this website I recommend it if you want to buy games cheap, plus there is a good review system too!
Hello Erik,
Your review of our review system is much appreciated!
It's great to see yet another happy customer that found a place for their gaming purchases, it's a wonderful hobby and we're glad we can help you keep on doing it.
Should you ever need any game recommendation or help with an order, our support team will be more than happy to help out.
Best regards,
Pat
Very fast and polite rep. Live chat request answered late at night, issue resolved almost instantly.
Have been buying steam games for a year now, great service and instant delivery. Pleasure to buy from Kinguin.
They helped me activate windows 10 over the phone. Very helpful customer service. My problem was resolved quickly.
Kinguin is the better alternative to any other gaming software sites out there. It's a competitive marketplace that relies on honest selling.
Already purchased many games from there and never had a problem. Great support, having dealt with my issue in minutes.
Hey Nelson,
We appreciate the review and rating.
It's great to hear that you like Kinguin so much and that you keep on visiting our store.
We're even happier knowing that whatever issue you may have had, our support team has resolved quickly and to your satisfaction.
It's our hope that such issues won't keep you from checking out what Kinguin can offer you and we hope you have a lot of fun with games purchased.
And in case you need help, we're at your disposal all around the clock.
Best regards,
Pat
Great customer service and you never have to worry about being ripped off. I do recommend purchasing the buyer protection however.
Hello Matt,
We appreciate your review and rating.
With great customers like you, it's only fair that we provide great service and support.
We hope that you're enjoying the website and our store catalog, we're always on the lookout for things to add and ways to improve.
Stick around to see what we have in store for the future!
Best regards,
Pat
Bought two windows 10 keys, both were invalid. Contacted the support and they gave me hard time. I will not recommend these scammers to anyone
Hello Justin,
Thank you for sharing a few words about your latest purchase.
We would like to assure you our goal is always to help our customer, we understand that sometimes it may seem tedious but we always have the best solution for you in mind.
As such we'd like to ask you if it's possible that you contact us once again or provide us with an order number so we can review the situation.
Should you have any questions, keep in mind we’re available 24/7, via ticket messages and LiveChat.
Best regards,
Pat
The sellers on there website can almost always be trusted, and even though fees don't make me that happy, I get it.
Very happy with this website, they offer good prices and their support is great also! I did multiple orders on it already :)
Pretty sure that there are no better place to buy games at best prices :P Don't waste more time reading comments and go into Kinguin! :D
Hey Arkioner,
Thanks for the awesome comment!
Happy to hear you like our store so much, it's our priority to be a great store with a friendly Kinguin mascot.
We hope that all the titles you bought in our store were a lot of fun and we hope that you'll visit us again the future.
Don't waste more time reading replies and go play games!
Best regards,
Pat
Great prices, customer service via chat was awesome. Polite and reliable. Payment rarely has any issues.
Dear Jordan,
We are grateful you decided to share the experience you have had with our service!
Thank you very much for appreciating our effort to provide the best quality service. We are happy you can enjoy a wide range of games with really good prices.
Our job is something we really like to do, we adore to help customers like you with any issue, question or doubt that may appear. Being polite and helpful is something natural for us and we appreciate it matters for you!
We wish you more pleasant experiences with our store!
Please remember that you can contact us always with any question, feedback or suggestions regarding our website’s features. We will be always at your disposal and we will be more than happy to assist you again.
Best wishes,
Eva
Purchased one product, got another. Even can't leave negative feedback on seller - my proofs are not good enough.
Dear Ivan,
We are sorry to hear that you aren't satisfied by your last experience with our store.
Since you didn't provide any specifics, unfortunately, we weren't able to find your order or account. If you could provide us with an order number, rest assured, we would look into this matter to see what more can be done to make this inconvenient situation more bearable for you.
Our team is at your disposal and we are available both through tickets and our LiveChat. You can contact us at any given time and at your earliest convenience as we are online 24/7.
Best regards,
Pat
Had a minor issue and it was resolved immediately. Good to have someone standing by their product on the internet.
My favourite store with keys! A lot of games to choose from, very low prices - what more could you want?!
Dear Simon,
We really appreciate your message and high rating!
We are glad our service is satisfactory for you. Have a joy with purchased keys!
Should you have any other queries, please contact us anytime. We are at your service 24/7.
Best regards,
Kinguin Customer Service
Overview
Kinguin has a rating of 2.8 stars from 392 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Kinguin most frequently mention buyer protection, credit card and steam account. Kinguin ranks 18th among Video Games sites.
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- High Terrace, Central Hong Kong, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Eddy,
We are very glad to know that our hard work is so appreciated!
We would like to assure you that our agents do all they can to provide the best services and it is great to know that you are satisfied with them.
In case of any questions or doubts, we are always at your disposal, ready to help.
Kind regards,
Margo