Kiss&FlyReviews 373

Waiting a year and nothing! $4000 AUD worth of flights not refunded due to flight cancellation and now I cannot even find the tickets! I am not even sure that the tickets I was issued are Real! I cannot log in to their website to get my ticket numbers I get stuck in a loop! Aggressive unhelpful people on the phone and now the phone rings off the hook!

Did anyone manage to get money back by lodging a dispute with credit card company?

I bought tickets on kissandfly.com from Milwaukee to Chicago back in March and canceled the trip a week later due to family stuff and they refuse to give me a refund. Now I am out almost 900 dollars. DO NOT USE THIS COMPANY. THEY WILL JUST STEAL YOUR MONEY.

That's how they work: You buy a ticket. You never get the eternity. You file a dispute, and then they claim you got a ticket, and you can only use it as a credit to buy.

I booked a flight through kissandfly to Australia, my flight from bali to Australia was canceled. They have no phone number to call, I've sent several mails. Till this moment i have heard nothing. Just incase you read this please give me back money

Flights scheduled for March 22,2020 were cancelled due to Covid. It's now a year later, and our money has not been refunded. Kiss and fly claims that the airline denied the request. We were given directions to try again using the voluntary refund drop down box. Agents are foreign which makes the experience very frustrating!

This mother. F... rs! Didn't pay me back for the flight! Never deal with them ever!
I had worst experience ever in my life, I fly all over the world and never had to deal with idiots like this company, I really like to have this company go out of the business ASAP! Away from the market and never come back

I booked ticket from Little Rock, Arkansas To New Delhi, India (December 9,2020), and from New Delhi to Little rock (January 15), Record locator number RKEPUM. On November 28, Etihad airways informed All the flights from Abu Dhabi to India got canceled due to COVID19. I contacted Kiss and Fly for refund. They suggested to apply refund on their website. I did the same and send multiple email but there is no response at all.
I called Airlines, they said, they gave money to Kiss and Fly. But Kiss and Fly did not refund to me. Their is only way to see them in Court.

This company should not exist. They have scammed me out of $680. I booked a ticket for my mother to visit home (Europe). Sadly covid hit and border closed. Obviously no fault of hers. They wanted to refund me only 170$, I denied offer and have been trying to book a new ticket for over a year now. I follow their guidelines lines. It takes them weeks to reply just so they reject the request. Each time is new excuse. And finally now it has been over a year so they decided I no longer qualify for another flight or refund. Please be wiser than me and do not buy airline ticket from kiss and fly.

Do not do any business with these guys. They are scum of the earth. I bought a ticket with them from DTW to TLV for $1,400 and due to Covid it was cancelled and 10 months later, I have not seen any money. They just sent me an email asking me to pay additonal $39 so I can get a refund of $113 back.
Does anybody want sot join me for class action suit against this company?
I am seriously going after these M. F.'s.
Please let me know if there is any legal actions I can take in US?
Lets bring them down in Social Media with all the force.

SCAM ALERT
SCAM ALERT, DO NOT BOOK ANY FLIGHTS WITH THE UKRAINIAN MAFIA! YOUR MONEY WILL BE STOLEN!
This site is a scam and don't know how a criminal ORGANIZATION like this is allowed to exist!
Kissyourmoneygoodbye.com is what these thieves should be called.
Bought a single journey for my mother-in-law, she's elderly and needs our help with things like booking flights. The airline canceled one leg of the journey from Colombia to Australia. We've requested a refund from Kissyourmoneygoodbye.com which they approved with an 8 hour window to reply to their email. After 8 hours! The refund expires and you have to reapply which we did ten days ago, not a word back since. Obviously this is a scam, as what refund expires within 8 hours? (the time difference between Ukraine and Australia is 8+ hours, who monitors their emails while sleeping?) Not kissandfly.com for sure!
They don't have any customer service and don't reply to any emails!
DO NOT BOOK ANYTHING WITH THIS UKRAINIAN MAFFIA WEBSITE!
OBVIOUSLY THEY TRYING TO STEAL THE LAST DOLLARS BEFORE THEY DISSAPEAR INTO THE ABYSS!
SCAM ALERT, DO NOT BOOK WITH THESE THIEVES! YOU WILL REGRET USING KISSANDFLY.COM. SAVE YOURSELF FROM LOTS OF TROUBLE AND HAVING YOUR MONEY STOLEN! DO NOT USE THIS MOB!

I bought a ticket for what i thought was 300 and some change dollars. I know i chose the option for a ticket costing about 350 usd. So purchasing my ticket i was satisfied with the price and i thought all was well. Later im looking through my email and im having problems locating my ticket so i check my statement to see that the purchase was made and i see 523 usd going to kissandfly and im confused to say the least. Somehow the ticket went from 350 usd to 523 usd. And this company makes it like im crazy because i knew at the time of pruchase how much it was for. But that isnt so because no where on the ticket is there a price for 523 usd. And further more the 350 price was on the ticket adding in fees and taxes it was a little more. So why wouldnt i think that was the price i was paying? These people are crooks and loathsome.

Worst company I ever came across it's a shame they are taking advantage of people especially during covid. Our flight was canceled due to covid in June and the airline gave the money back to kiss and fly. In multiple attempt to get the money back from kiss and fly it has lead to nowhere and as I'm writing the review its October! Everytime I contact them they tell me you should get it soon and they straight up lie to you. Even my bank is unable to get the money back from them because they say it was rightfully charged which makes.no sense even after sending them the emails and proof. This company should be closed and banned. This is a pathetic way to make money off of people. It's just sad. So please do yourselves a favor and stay away from this company.

I attempted to purchase airline tickets from this company and they canceled my payment twice. After reading all the other negative reviews, perhaps I should consider myself lucky. They claimed it was due to a problem with verifying my credit card. I happen to know this is not true because I'm an engineer who has been working with credit card security systems for 20+ years. I have not figured out what their scam is, but if I see any unauthorized future charges on my credit card I will be asking some of my high-level friends at MasterCard, Visa and American Express (where I used to work) to take a close look at kissandfly.com. Like Garth Brooks, I've also got friends in low places (computer hackers) who might be interested in kissandfly.com

Well I learned my lesson! Please do not use this company. We purchased airline tickets - 7 of them for a family vacation, then Covid-19 hit. Flights from American Airline cancelled and American Airline sent me email saying that credit for the full price was put back on my Amex Card however I used a mastercard but Kiss & Fly used their Amex Card Account so they received the $2600 credit. It has been over 3 months and I still can't get my refund to my Credit Card company! Email weekly and get the same response saying it takes time. They have had my money for the last 3 months and I can't get it back. Do yourself a favor and spend the extra few dollars and purchase your tickets directly with the airline. I could really use that money right now!

I purchased 2700 dollars worth of tickets for a mission trip to iceland. It has been 152 days since the cancelation of my trip. I have tried to get a refund since then. I have submitted 3 forms for the request been denied everytime. They tell me to contact the airline. The airline tells me since it was booked through third party to contact them. So far I have gotten nowhere. They have taken millions of dollars from people through this virus and will do nothing to help you. Good luck If this has happened to you. And God bless.