Kizoa has a rating of 3.0 stars from 991 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Kizoa most frequently mention premium membership, several years, and tech support problems. Kizoa ranks 1st among Photo Sharing sites.
We called your organization and needed help quickly. The rep that answered was able to help us on the first call. We did have to call back but that was because of user error.
Thanks for the great customer service.
Date of experience: June 21, 2016
I have had Veronica help me once before and then again the other day she has the best customer service you could ever ask for. She was more than willing to help me in any way she could to resolve my issue and she did... Thank you to Veronica:-)
Date of experience: March 25, 2015
I had paid for the pro version but this still had the logo on my slideshow, I sent an email, but also decided to ring them as the matter was urgent, as it was a present. The phone number was a worry as, they are situated in France but was told it was standard charge 020 (which is london code). The phone was answered straight away and I told her my problem, she also stated they had got my email too. Explained what was wrong and was told it would be sorted out by the end of that day or very latest the next day... I said thank you, and within a couple of hrs the problem was sorted. A very good customer service very well done. Highly recommended. :)
Date of experience: May 26, 2015
If you have some time to play around with the features of this program you will soon find it easy to use. I have made two videos, and two chirstmas cards that turned out well. I have learned how to sync recordings to the video as well.
The only problem I have is sometimes you can't control the cursor when setting images and it is as if the program has a mind of its own which can be frustrating at times, But over all I have found it to be a good workable program
Date of experience: January 27, 2016
Didn't take me long to learn. Started with the basic package and as I progressed I was really impressed and decided to upgrade to PRO. Love the professional finish of my product. Really easy to work with and share across different media.
Date of experience: September 27, 2016
I just happened upon this website years ago. And have used it for over 6 years now. Everyone loves my slideshows and videos that I created for birthdays, anniversaries, and graduations just to name a few. No one site is perfect and I can see room for improvements (editing). I have learned how to do something new every time I login to the website. I have a lifetime package and it works for me.
Date of experience: April 24, 2018
I use Kizoa know and then and I am very satisfied with the program. This program I have recommended to many of my friends as the best I have found available on net. Keep up with the good work and fantastic layouts. Thank you.
Date of experience: July 18, 2019
Hi Oeystein, we're happy that you enjoy working with Kizoa. We appreciate your support!
My Girl Scout Troop bought a membership for this website to be able to work on movie maker badges. We created a slideshow with it in June. Was easy to use and worked great. I go to log in and it is simply GONE. I can no longer access our slideshow we put hours into making. Nor the pictures we uploaded. This company stole from us. Hard earned cookie money is GONE. Incredibly frustrated. Their Facebook and Twitter accounts are also POOF GONE!
Date of experience: November 21, 2019
We experienced a major outage last week. We've been running some ads on Google advising people to now go to kizoa. App since Saturday but you may not have seen them. We're so sorry about the inconvenience caused.
This is a really good product the only thing I have a problem with is the time line it would be better if it had numbers on it to keep you up to date with where you are as the scrolling causes you to lose your way a little and when you change the time at the end of the time line it changes all the timings in the middle which causes a lot of extra work. Other than that I like it.
Date of experience: August 20, 2015
They leave out alot of important things in their tutorial, for example, at first it looks like you don't have a lot of control regarding the timing of the video/slideshow to specific music, but I discovered that you can control this after all. Their tutorial only shows you how to place two songs if one is too short for the video.
Date of experience: September 14, 2015
Hello Peter, thank you for your suggestions regarding our tutorials. We are always working on new ones and we will keep your comments in mind for future topics!
Great tool to start video editing and animations. Needs better quality content and options. You can add trajectory to text to enter but no exit option. Included media content is outdated and low quality.
Date of experience: May 21, 2019
In this ever growing world of video production, not to have the ability to add voice to the videos produced is a travesty. I love the program, but for how I want to expand, the program is insufficient. Unfortunately, I had already paid for the highest level of membership before I discovered this gap.
Date of experience: July 27, 2016
I've created several slide shows for family and friends with Kizoa, and each one was a hit. Thank you for creating this program. It is so fast and easy to do, and the music choices are a wonderful addition to any slide show. Thank you for the program.
Date of experience: May 19, 2015
I use Kizoa to advertise four beach front rental condos on Siesta Key Florida. The slide shows were easy to make. Kizoa helped me along the way and steered me to excellent online "how to" videos. Their on line technical support is prompt, easy to understand and nice to work with.
Date of experience: May 19, 2015
I've been struggling with Kizoa for 2 months and can't burn a dvd... I write them and they suggest this and that but I think it doesn't work because it's a french program that does not work in the USA... want a refund! And they should be reported to the BBB.
Date of experience: March 3, 2012
I have had Kizoa for a year and progressed though the levels so I have a full account. I kept upgrading because I loved the service. I have called with questions a few times and always reached someone who made me feel I was important to their business.
Date of experience: August 20, 2015
I've been using this program for couple years and at first I did not like it because I couldn't get someone to help me when I have problems, but last week I called customer service and I got connected with Veronica, I completely changed my mind about this program. Veronica was very helpful, patient and very knowledgeable of this program. She is great and I even upgrade my membership. I have used lots of slideshow maker programs and this is the best so far. Highly recommended.
Date of experience: April 7, 2015
My experience with Kizoa has been very good. There are many features that I like. Very easy and intuitive to operate.
However, I do wish that the "zooms" and "motion" features were a bit more complete, with the capability of "controlling how far into the picture the zoom goes" and "Pointing the zoom EXACTLY to the item in the picture to which one would like to zoom". I also wish that there were many, many more "effects" to work with, (like the many effects with Power Point). I would LOVE to have a seemingly ENDLESS choice for effects and other "tricks" that make a video interesting. Please continue to keep developing and adding these in the future. Very important! I also like the seasonal updates that you send out. Very helpful. Over all, I love your product and will recommend it to others..
Date of experience: April 8, 2015
Love Kizoa. Been trying so many different slideshow makers and had trouble with every one of them. Kizoa is so reasonably priced. They answer help email so quickly. The support is very nice, kind, and smart.
Date of experience: July 11, 2017
I'm using kizoa to make a graduation slideshow for my school. It is so easy to use and looks professional! Although I love this website, when I went to download my completed video half of my work was lost... is there a way to recover my work? I knew I saved it. Still not quite sure what happened
Date of experience: May 26, 2015
Hi Christina! Sorry to hear about loosing a portion of your slideshow, did you by chance happen to delete any of the photos you used in your slideshow from your Kizoa account? Send me an email at veronica.gomez@kizoa.com with the title of the slideshow and the last date you remember saving the full version of it and I'll see if our engineers can retrieve it!
I am a Media Specialist for a 5-8 school. With my 5th graders I do a research project on American landmarks. I use Kizoa as the final draft where they present their research. The students love it and the projects turn out beautifully. I love the ease with which it can be used. I want to thank you for the ability to use this program for free. It is awesome!
Date of experience: April 5, 2016
This program is easy to use, and fun to work with. I first started with this program working on a wedding video for my daughter, and have since made many short movies. When I had a problem with the word Kizoa showing up big in the left corner of my entire wedding video I made for my daughter, I asked for help through email. The problem was quickly resolved. Thank you for a fun program.
Date of experience: May 21, 2019
It is use to use and it gives the possibility to make videos and collage easy.
In order to be perfect I would like to have more different templates both for slide maker and collage.
And one more thing... every time that I download a collage in which I put music... the music disappear. If you can help with this issue it will be great!
Date of experience: May 24, 2015
Hi Kiko, I'll definitely let the rest of my team know that we need to add more collage templates, let me know if there is a specific theme you were interested in. Regarding the music not playing in a downloaded collage, for now what you can do is insert your collage in a slideshow and then place the same music in your slideshow. You will then be able to download your slideshow and thus have your collage with the music. We'll work on making this process faster and easier!
I am very satisfied with Kizoa... delirious with joy, would be more accurate! Kizoa makes it possible for me to make very professional-looking slideshows, complete with captions, transitions and music. And I know so little about technology that I can barely use e-mail. Kizoa makes anyone look good!
Date of experience: May 18, 2015
Was not able to download my videos. Call and emailed. Was ignored. Call again. Communicated to someone who was unable to rectify issue. Told me to give it time to resolve... which essentially lead to me being ignored some more. I gave up.
Date of experience: July 6, 2019
Create videos, slideshows, collages, and edit photos from the convenience of a single platform with your own account. Combine your photos, videos, music, text, effects, and more for amazing results you can't find anywhere else.
Kizoa was founded in 2007 in Paris, France.
Thank you for sharing your review Deborah! I'm glad to hear you enjoy using Kizoa, and feel free to email us any suggestions you may have regarding editing features to support@kizoa.com