Kizoa has a rating of 3.0 stars from 991 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Kizoa most frequently mention premium membership, several years, and tech support problems. Kizoa ranks 1st among Photo Sharing sites.
I feel like this site is totally misrepresented by all the other reviews. I fell in love with all the easy effects and animations and upgrading right away. Maybe they had some problems in the past, but I had no problem burning my slideshow to DVD and it turned out great - I love this site!
Date of experience: June 7, 2010
I was able to put together a cute movie out of a photo montage very quickly. However, there were a few photos that got cropped weirdly and I could not figure out for the life of me how to get the software to crop the photos properly. Every time I thought I had cracked the code -- to get the photo to actually show the people's faces rather than their stomachs or all of the people in the photo instead of the middle two -- the photos went back to the original cropping. I finally had to delete the photos from my movie, which really bummed me out. Guess I need to contact customer support next time?
Date of experience: April 13, 2017
Initial conversation with tech support was unsuccessful. I was referred to a youtube which I watched and followed their instructions and still don't have a dvd that will play in my dvd player. Called back and got voicemail and left message to call me. Have received no call.
Date of experience: May 28, 2019
Hi Scott, we're sincerely sorry to hear about that.
Please feel free to contact me at armine.adamyan@kizoa.com and I will be happy to help you.
Love the templates makes it fast and easy. Wish you had more. Only negitive is when you time your transitions and save them and then open that frame up again, it defaults to 10 seconds. Otherwise love it. Thank you.
Date of experience: August 26, 2016
I just spent the entire night creating a slideshow for my daughter first birthday. I was so excited to put all my daughter first year of memories together to share with my family. At one point kizoa stopped working on me in the middle of putting it all together. I had to restart after about an hour of kizoa being down due to none of my work was saved because I was in the middle of everything when it all stop responding. With that being said I went on to restart my slideshow for hours to only be mislead when I tried to download and it stated I had to upgrade. Hours of work to be mislead by false advertisement in my opinion.
Date of experience: March 18, 2016
Hello Birdina, I'm sorry to hear about the troubles you had and about the confusion regarding our free vs. premium features. I have requested an exceptional 1-time download of your movie for you, so please look for the link in your email! For your future projects, please do be sure to save your work as you go - you can always come back and work on it later by going to "My Movies" and clicking "Edit", and make sure that your Adobe Flash Player is up-to-date to ensure Kizoa runs smoothly! If you have any questions or need any help, please always feel free to contact us at customer support :)
Wow, needed to get a slide show presentation done for a funeral with NO time to spare... A friend told me to check this site out. At first I thought, I don't have time for trying something new, just stick with Power Point - which I'm not a frequent userer with. Well, I did check out Kizoa and WOW, made my life so very simple in preparation of the slide show for the funeral! It was SO VERY user friendly and uncomplicated, for a novice like me... truly saved the day!
Date of experience: November 14, 2016
Whenever I have had to contact Veronica I receive terrific support and 99% of my problems are solved. The other 1% are problems I should have been able to fix on my own. A great company to deal with. I would recommend it to any one looking to make slideshows.
Date of experience: May 24, 2015
Kizoa is a very intuitive yet powerful tool for creating slideshows for use in education. Everyone has been very impressed so far, and I'm a noob! They're also very friendly as a staff if you have any questions!
Date of experience: July 27, 2016
I have never used any kind of video editing software before and so I was surprised to find Kizoa so easy to use. It was intuitive and provided many features that I wasn't aware of. I find the application is fun to use and produces professional videos suitable for our company website.
Date of experience: June 28, 2015
I agree with all the above reports of this website. I am so mad at myself for not doing enough research on this site before I started fiddling around with a slideshow creation. They do get you with paying to download or burning a dvd for additional money. I refuse to pay 50.00 for one slideshow. I spent 2 days creating a special military tribute to our troops and it turned out fantastic. But then I starting encountering problems with uploading more pictures and the response I rcvd from someone in from Kizoa was not helpful and I still cannot upload pics.
Date of experience: February 15, 2011
Although it's long to make videos it's very simple to use. I've had two problems/bugs and the customer care was amazing and helped me fix them! It lets you upload your own music and photos. Even if I don't use the templates, I find that the templates would be a great use for others! I highly recommend this site for others!
Date of experience: August 15, 2019
Hi Phantom, thank you for your feedback. Keep en eye out for the latest upgrades.
I have used Kizoa to design multiple videos slide shows and have been very pleased with the outcome. They offer both predesigned formats, and the opportunity to design from scratch, which is what I use most. And what I like most is that they continue to improve and streamline their application. It gets more user friendly all the time!
Date of experience: May 25, 2019
Every Christmas I create a DVD for each of my 7 Grandchildren capturing all
The events of that current year. The DVD shows how much they have grown
That year as well as their accomplishments. I combine both photos & videos of
Each child. The music, animations, transitions, offered by this site help me
Create a truly unique & entertaining show, that I am sure the children can look back and enjoy for years to come, and maybe show them to their children someday. They all look forward to this gift each year. I have been a subscriber
Since 2010, and I look forward to many more years to come.
Date of experience: May 18, 2015
The program needs to be more user friendly. I'm pretty tech savy, so its very frustrating that the system makes creating a slideshow so cumbersome. It should NOT take more than 30 mins max to upload pictures, organize and create collage intro sheets.
I spend over 8 hours uploading over 300 photos, organizing them chronologically and making intro slides for each event to only have the program lose all my pictures. :( Needless to say, I have not gone back online to start my project over again.
Date of experience: March 2, 2016
Hi, sorry to hear about the trouble! We've never lost photos before and I verified your account and you have over 1000 photos saved in the "My Images" tab of your account. When uploading photos a strong internet connection speed will definitely help with the upload go fast. If your internet connection is not very strong, then I recommend uploading photos in smaller batches to make things go along more quickly.
I fell upon kizoa.com while looking for an online & affordable way to create a slideshow for my Mother's 80th birthday. I couldn't have been more pleased with the results! There were some hiccups with the site along the way but nothing that I couldn't work through and/or receive assistance on. Kizoa support always replied in a timely manner. Multiple people at the party asked me how I created such a great slideshow... I was happy to recommend kizoa.com! Thanks!
Date of experience: November 17, 2015
Great program, I love the variety of options, I also have a much more expensive & complex program - alot of similar options, this one is easier to use with 2 exceptions -.
- Saving the shows is a bit of hassle, I don't like having to have it e-mailed to you.
- Would like to see the music selection enlarged, need some lite & lively music - without words to the music, some patriotic music & music for children. If I had my choice that is.:)
You do have a great program though and thank you for continuing to add new options like the timing of the music!
Date of experience: May 22, 2015
Hi Linda =) We're looking into increasing our music library and we're actually working on getting a partnership so that we can have an entire music catalog.
Horrible, frustrating tool that advertises as a free video editor, yet forgets to mention that the free version of your cut video will have a disgusting green kizoa logo about the size of a quarter of your video on the top corner. You just wasted 50minuts of my time I spent cutting out small chunks of video, and now I have to start over again with an actual video editor that wasn't made by some stupid $#*!s with no idea how to monetize a product without putting their stupid logo everywhere. I hate Kizoa, it sucks, and I wish never tried this stupid bull$#*!. I better not be receiving any email from you through your forced subscription unless it's an apology for wasting my time.
Date of experience: November 6, 2017
We're sorry for your frustration. The majority of Kizoa is free, for example you can create a movie of unlimited duration for free to share online via email, Facebook, YouTube, etc. You can also download your movie for free so long as it lasts under 1 minute. We do also offer certain features exclusively under our Premium memberships such as removing logos. Without our Premium memberships we wouldn't be able to maintain Kizoa. As I'm sure you can understand, the majority of online programs would love to offer everything for free, but alas, this isn't always feasible.
It takes a long time to upload and when downloading more than one clip you have no option to cancel any, individually, there is only the cancel all, which is so unfair.
Editting I find some flaws as the one I mentioned last...
If I am wrong, please guide me through on an email, because i've looked and read around the site to see If i could do it differently, and nothing was found.
Thank you.
Jae.
Date of experience: August 19, 2015
I found the customer service rep very responsive and professional in answering my questions prior to purchase. I received an overabundance of promotions to upgrade my services after purchase of what I wanted. I found it easy to learn and create slideshows and videos. It has many capabilities which I've not tried, yet. I'd like to see the capability to set the slideshow timing to automatically end the show on the last note like Windows DVD Maker used to do. It's not hard to work around because I can still adjust individual slide times to make this happen. I like Kizoa and have recommended it to several other people.
Date of experience: July 7, 2017
Video I use to do on the computer I did on my iPhone! It was amazing! Created my sons's 50th birthday through the years! So proud of it as I am a baby boomer! No more discs. Uploaded to you tube to share with friends and family!
Date of experience: July 6, 2019
I searched quite a bit for a web based movie maker and was about to settle on YouTube's Video Editor as my only option. I'm so glad I found Kizoa. I now use both YouTube's and Kizoa's editors for the various home movies that I shoot on my Smart phone. Kizoa has features that YouTube's editor doesn't have and allows me to be creative with my editing.
Date of experience: July 8, 2017
Can not get in touch with the company. I no longer have access to the email address that I used to sign up to make the video. How do I get the URL to the video so I can record it for her. It is very upsetting for an 86 year old to have her husbands memorial video just vanish one day. She has watched it every day since my Grandfather died. I would like someone to send me the updated URL. I am so very upset they have devastated my Grandmother. We have no other copies. FIX THIS!
Date of experience: November 30, 2019
We're sorry for the inconvenience caused. Please contact our customer service at support@kizoa.app or call us at 844 898 4403, so we can get those problems sorted out for you!
I absolutely love everything about Kizoa. I enjoy taking photos and making slideshows to share with family and friends. I cannot think of anything that I don't love about Kizoa. Photo editing is a breeze, slideshows are fun to make and appreciated by all my friends and family. I love the collage feature and now being able to add video to them makes them even more exciting. I was overjoyed with the fun and ease the first time I joined Kizoa and I quickly became a member. Now I am a lifetime member. Kizoa is the only photo editing program I need and the only one I use. Kizoa is always adding new and fun features to their program. Thank you Kizoa for letting me make photo albums, slideshows and collages that all my friend think I am some kind of professional. I highly recommend Kizoa to everyone.
Date of experience: May 18, 2015
I used the app to create some music video / slideshow, and found it to be difficult to use, very slow (system hog), and the editing features not very accurate.
I also don't think the special effects are very interesting or creative.
Date of experience: May 19, 2015
A brilliant website - so easy to use and creates great results! I spent ages on my creation but I was really disappointed that I couldn't save it as I wanted to keep it as a keepsake for my twins 1st birthday!
Date of experience: July 21, 2015
Create videos, slideshows, collages, and edit photos from the convenience of a single platform with your own account. Combine your photos, videos, music, text, effects, and more for amazing results you can't find anywhere else.
Kizoa was founded in 2007 in Paris, France.
Hi Jane, thank you for your review. We were wondering if you had inserted your photos into a collage. The issue you described with your edits not being applied to your movie is something that we've come across in the past, and we have found that it is fixed after clearing the cache of your web browser. Often, using another web browser also fixes the problem you encountered. We're sorry that in the end we couldn't help before you downloaded your movie and that you had to delete your photos from it. If you ever encounter any trouble with creating your movies, please do not hesitate to give us a call at (844)898-4402 or email us at support@kizoa.com and we'd be more than happy to assist you. Thank you again for your review and have a great day!