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    Kizoa

Kizoa

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Overview

Kizoa has a rating of 3.0 stars from 991 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Kizoa most frequently mention premium membership, several years, and tech support problems. Kizoa ranks 1st among Photo Sharing sites.

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Reviews (991)

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customer service (94) slide show (90) lifetime membership (14)
Thumbnail of user jenniferb277
New York
1 review
0 helpful votes
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February 24th, 2017
Verified purchase

Used this program to create a montage for my daughter's Bat Mitzvah. I saved $600 by doing it myself and it came out perfect! No complaints whatsoever!

Date of experience: February 24, 2017

Thumbnail of user virginias120
Arizona
1 review
0 helpful votes
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July 10th, 2019
Verified purchase

Kizoa has always been a beautiful way to save memories for myself, friends and family. It is easy to create slideshows with so many extra effects making the show so professional.

Date of experience: July 10, 2019

Thumbnail of user arminea1
Armine A. – Kizoa Rep

Hello Virginia, thank you for your message. We appreciate your feedback.

Thumbnail of user melindad125
Oklahoma
1 review
0 helpful votes
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April 13th, 2021

I have been a long term PAID subscriber to Kizoa for SEVERAL YEARS with BUSINESS MEMBERSHIP ($299.00 PACKAGE)! Their services are entirely too expensive to lack functionality when needed! I have been trying to download a movie LITERALLY since 7:00 AM and it remains stuck at 99% (as of 5:56 pm). I received an email indicating a download error therefore I restarted it and I am still having the same problem. I have called their customer service line numerous times today and there is consistently no answer! I was depending on Kizoa to meet my needs for a work project that was due this morning! I am beyond upset and I need to know how to request a refund from what looks to be a "Lifetime" of a useless time consuming product! I posted this comment on their facebook page and it has been deleted numerous times within an hour and I still have not received a reply!

If they have gone out of business or if their site is down, SOMEONE should have enough courtesy and respect for their paying customers to let them know before over 12 HOURS are spent customizing movie slides! If I could give them ZERO STARS I would!

Do not waste your money on a service they clearly cannot provide! There are multiple comments on their FB page from other customers (although, they are not as vocal as I have been) they have clearly had this same problem.

Tip for consumers:
Stay away! They clearly do not care whether or not they uphold their commitment to the service you paid for! They claim customers are a "Lifetime" member with ONE SINGLE PAYMENT - an obvious way to take your money before you can learn a valuable lesson!

Service
Value
Quality

Date of experience: April 13, 2021

Thumbnail of user patriciam66
Illinois
1 review
1 helpful vote
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July 22nd, 2015
Verified purchase

I had MAJOR issues with posting my slideshow to FB. I had worked on this show for my daughter's 50th birthday for the last 5 weeks! Lots of hours. But fun!

When I tried to post to FB, they wouldn't allow due to "copyright issues". I was using songs I had downloaded from the Web. It was devastating I couldn't post, since most people I was sending the show to use FB.

I called Kizoa, and "Veronica" answered. She spent a good amount of time listening to my questions, and assisting me with all the right answers. She showed me the "BLOG" icon, how to cut and paste the link of my slideshow directly into FB. IT WORKED! She get's an A+!

Thank you again Veronica!

Date of experience: July 22, 2015

Thumbnail of user ericap179
New York
1 review
0 helpful votes
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September 6th, 2020

I have attempted to adjust my security settings but the upload to youtube function no longer works. Can't get past authentication.

Date of experience: September 6, 2020

Thumbnail of user katiee5
New York
1 review
0 helpful votes
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May 23rd, 2015
Verified purchase

I made a slideshow, 20 minutes in length, for a graduation. It turned out exactly as I had hoped! The transitions are beautiful, lots of choices, you can add your own music. The themed templates were a little cheesy, in my opinion, so I did the collages from scratch. Love it!
The only complaint I have is the music transition…BUT I just received an email from Kizoa yesterday saying that they have improved that, so I assume it's all good now.
What happened with me was that the slides would sometimes be a tad longer or shorter each time I reviewed it, so sometimes one song would start to repeat and then abruptly start the next one. I had to merge all my music into one 20 minute-long "song" in Garage Band and add it as one. One song didn't automatically start after the next one. That was a problem. I assume that's what they fixed, but haven't checked.
All in all, it ended up just how I wanted! If you don't have this type of program in your computer already I would definitely recommend Kizoa. I did buy the premium membership for the project.

Date of experience: May 23, 2015

Thumbnail of user kizoab
Veronica G. – Kizoa Rep

Yes, we did indeed introduce a new feature last week that tells you exactly where each song ends as well as how many times it has looped! This should help resolve the issues you had in the past. I also want to let you know that a new feature is in the works and will be available soon so that when you are playing your slideshow it remains synced properly without any differences regardless of how many times you play it. Let me know if the music features are working better for you :)

Thumbnail of user claym40
Romania
1 review
0 helpful votes
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July 7th, 2017
Verified purchase

Good product. Does exactly what it advertised. A good value. Don't know why I must enter a minimum of 100 characters on my review. This is my only complaint.

Date of experience: July 7, 2017

Thumbnail of user sergeid2
Canada
2 reviews
3 helpful votes
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February 7th, 2016

Thank you for this awesome app! I'm not the bets in the latest technology but this app made combing my pictures and video so easy! Also great customer service.

Date of experience: February 7, 2016

Thumbnail of user brianm123
GB
1 review
0 helpful votes
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May 26th, 2015
Verified purchase

I use the templates to create professional slide shows with my own music.
Then download to our website see www.wintertonshow.net
A great product - now a premium life member!

Date of experience: May 26, 2015

Thumbnail of user laurab773
Texas
1 review
0 helpful votes
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May 23rd, 2019
Verified purchase

As a teacher, we make end of year slideshows and collages often. Kizoa is hands down one of the best resources for recording all of those special memories.

Date of experience: May 21, 2019

Thumbnail of user diannas8
New York
1 review
1 helpful vote
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February 14th, 2016

The Program looks great and easy to use but when i try to upload videos it gets stuck on 99%. If they can fix this some way then I would rate it 5 stars.

Date of experience: February 14, 2016

Thumbnail of user kizoab
Veronica G. – Kizoa Rep

Hi Dianna, sorry about the trouble with uploading your video yesterday. Good news is we've fixed this and you should now be able to upload your videos ;)

Thumbnail of user cristinag44
Florida
1 review
0 helpful votes
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May 25th, 2019
Verified purchase

I could make amazing videos and photo albums with Kizoa. I am very satisfied. I am part of a non profit organization and we use to post at youtube using this great tool

Date of experience: May 25, 2019

Thumbnail of user chans6
Hong Kong
1 review
0 helpful votes
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October 2nd, 2015
Verified purchase

One day, when I wanted to purchase your PRO product, but the special discount was just ended, I tried to asked you, hope you can give me the special price to me one more time, and I never thought that you would replied me instantly, then the next day you really gave me the special discount again, even if it was just only 20 US dollars different, but I felt your sincerely and nice and wonderful services to your customer, thank you so much.

Service
Value
Quality

Date of experience: October 2, 2015

Thumbnail of user marias269
Arizona
1 review
1 helpful vote
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July 12th, 2017
Verified purchase

Good experience so far except for the music. Not enough selection and loading my own takes a long time. Also I can't fade out my music and cut it when I would like.

Date of experience: July 11, 2017

Thumbnail of user beatricet21
GB
1 review
0 helpful votes
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May 13th, 2020
Verified purchase

Its given me the tools to create wonderful family video memories from old pictures and videos. I cant praise and recommend it enough, especially the ease with which the tools can be used.

Date of experience: May 13, 2020

Thumbnail of user sarahb282
Georgia
1 review
0 helpful votes
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February 20th, 2017
Verified purchase

I absolutely love Kizoa! I've used this for personal, business and for a friends mothers funeral slideshow. Easy to use, very clear and precise layout. Fantastic results!

Date of experience: February 20, 2017

Thumbnail of user jw449
North Carolina
1 review
0 helpful votes
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July 10th, 2019
Verified purchase

I spent forever looking at different websites to help me make video slideshows. I chose the right one-Kizoa. This has been so easy to use and it looks very professional. I highly recommend!

Date of experience: July 10, 2019

Thumbnail of user nyan2
Illinois
1 review
0 helpful votes
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July 15th, 2016

Haii! Okay so I have a Youtube, Nya Nya's Nightcore, and I have used Kizoa to make my vids... this will be my second video. But unfortunately, the video will not upload. And i kept refreshing, i waited about 2 hours. And i tried again and again to post it. Help?

Date of experience: July 15, 2016

Thumbnail of user alesag
Alesa G. – Kizoa Rep

Hi Nya, could you send us a private message with your email or contact us directly at customer support? This way we can take a look and help get your movie posted :)

Thumbnail of user paulc789
New York
1 review
0 helpful votes
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August 4th, 2019

I have tried ad blocker and everything else I can think of but my Chromebook is now infected with this garbage! Do not go to the site! This is a terrible sight!

Date of experience: August 4, 2019

Thumbnail of user arminea1
Armine A. – Kizoa Rep

Hi Paul,
There are no advertisements on KIZOA, maybe you receive notifications All you need is to turn off your notifications from the settings of your browser.
I hope this helps.

Thumbnail of user timl40
Ireland
2 reviews
0 helpful votes
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May 26th, 2015
Verified purchase

I used Kizoa in creating a photo collage to include music for my daughters wedding.
It was so professional.
Kizoa is simple to use and continues to update.

Date of experience: May 26, 2015

Thumbnail of user ernoa1
Florida
1 review
0 helpful votes
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May 23rd, 2019
Verified purchase

I was able to use both stills and video. The transitions and effects worked good. I would have liked more control of fading in and out of sound. But other that it is a good app.

Date of experience: May 21, 2019

Thumbnail of user rebeccab322
Yanai G. – Kizoa Rep

Hello!
We appreciate your feedback! We update our platform regularly with new content, so just keep an out for our future updates ;) Thank you for choosing Kizoa :D

Thumbnail of user dannyn5
Puerto Rico
1 review
0 helpful votes
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June 2nd, 2015
Verified purchase

My son plays baseball and he just graduated from high school. The slideshows Ive made using Kizoa have been described as SPECTACULAR by friends and family.
These slideshows will be unforgettable memories that my friends and family will cherish for a lifetime.

Date of experience: June 2, 2015

Thumbnail of user daniellem228
New York
1 review
1 helpful vote
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July 12th, 2019

I was recently married in November 2018 and was devastated when our professional videographer called me to tell us that she had accidentally deleted all of our wedding footage. I turned to our family and friends to send us videos from their phones. I came across Kizoa as a Google search as I attempted to piece together the memories of my special day. Kizoa was fairly simple to use, with my only complaint being that adding music to different slides seemed to be a bit temperamental. At first, I was hesitant to pay $100 for a service that I would use one time in the foreseeable future, however I quickly saw that this investment was a fraction of the cost of what my videographer cost, and it allowed me to create a quality product that my husband and I can cherish for years to come. I reached out to customer service with a few questions and they were very quick to respond, as well as extremely helpful. I would recommend this software to both amateurs and professionals alike, as it made the process extremely simple.

Products used:
Professional membership $99.99

Service
Value
Shipping
Returns
Quality

Date of experience: July 11, 2019

Thumbnail of user arminea1
Armine A. – Kizoa Rep

Hi Danielle, thank you for your nice words. We're happy that you enjoy working with Kizoa. Thank you for choosing Kizoa.

Thumbnail of user vm39
India
1 review
2 helpful votes
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January 30th, 2016

For my daughter s birthday I sat up all night creating a movie but now the site is in acccessible and i hope I will be able to complete it and download it free as promised!

Date of experience: January 30, 2016

Thumbnail of user kizoab
Veronica G. – Kizoa Rep

Hi! Sorry for the issues in using your Kizoa account this past weekend. Unfortunately we did experience some interruptions in our services due to server issues which have now been fixed. Please let me know if you are able to access you account and download your movie.

Thumbnail of user dianed72
New York
1 review
1 helpful vote
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May 8th, 2017
Verified purchase

I am creating a slideshow for our class year end moving up ceremony. It's easy to use and has lots of great options. I am hoping that when it comes time to show it - I don't run into any problems.

Date of experience: May 8, 2017

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From the business

Create videos, slideshows, collages, and edit photos from the convenience of a single platform with your own account. Combine your photos, videos, music, text, effects, and more for amazing results you can't find anywhere else.

Business History

Kizoa was founded in 2007 in Paris, France.

Company Representative

Thumbnail of user rebeccab322
Yanai G.
CEO

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