Kizoa

Evan from the customer service team at Kizoa was absolutely amazing. He took the time to assist with my technical issues and actually made the changes to the video on my behalf. What great service

A very good and versatile programme, I have been with kizoa quite a few years, it has come a long way since it first started, the team is always there if there is a problem.

I appreciate the help and the upgrade. You guys were great. I guess there was a system glitch and I had to send a few emails before I finally got a response. But all good, happy with the service! :)

I love Kizoa very much cause I can do all kind of college for my family and friends.
Did some of my family pets and special occasion like birthday and holidays etc.
Great Job Guys and do not stop it.

Love the online program. Has much more potential though. In Fx, there is an option for Bordes Colores, when you choose that option to frame your pic, the program automatically changes it to yellow or black, there's no way to change it! I tried speaking with the gentleman on the other line regarding that and I think due his accent I was unable to fully understand and him me. We were never able to fully communicate efficiently. There are some other issues with the timing, more than occasionally when you need to validate a slide another slide will pop up to validate its time but it changes the time. So I feel like I'm trying to remember what the time set was to choreograph with the music and I essentially have to redo that whole area. When you move a slide too, it automatically resets the time to 5 sec. Very frustrating. Mixing your music on here is also difficult, like to transition or cut. I would pay additional to have a better music mixer for this. All in all, I love the program. Pretty easy, and I love that I don't have to store the slide show on my computer! Look forward to all of the updates you guys make!

I paid for an upgraded membership for a higher quality video but it didn't work, when I contacted customer service about the issue, I never received a response.

I thought there would be more options and abilities with this program. I was frustrated that I thought I could create a video without purchasing the premium- it made it seem that way. But I had to.

Hi
CAN not add titles to the video which are not English. If i had known that...
Did not get answers about this subject from support.
I am looking for refound if no answer arrives
Thanks
Tami

DO NOT USE THIS PROGRAM! We downloaded this program because it was advertised as free and had lots of interesting slideshow features. My husband spent hours uploading pictures and creating a slideshow for a Mother's Day presentation for our church. After everything was done and he tried to save it to dvd we discovered you have to pay $50 to do that (this was not revealed anywhere on the website that we can find, and we did go back to see if we overlooked it somewhere). We had no choice because we needed that presentation and there was no time to create a new one so he paid the money and upgraded the program. When he again tried to burn the slideshow to dvd the computer (which belongs to the church) completely crashed and when he tried to reboot he got a fatal error message. So now we are out $50, we had no slideshow presentation for Mother's Day, and the church computer that we use in all of our services is dead! DO NOT USE THIS PROGRAM!

Kizoa is very easy to use, even for a beginner at making slide-shows. The selections of effects and transitions are really good and the HD finish is a joy to watch.

I am loving the different ways I can display my class activities, events and learning experiences.
The program is intuitive and fun to use. I have already received comments and compliments!

I like the service but it is tied to more kids and wedding and family all the way. And to host the videos could be better players for running a business

The person who took care of me was great. She help me with what I needed and even gave me some important information that I was not aware of.
Thank you

When Kizoa works, it is remarkable. The creations are beautiful and the variety of templates is incredible.

The problem? It hardly works. For three weeks, I have wasted countless hours trying to log-on and complete my creations.

Weeks ago, I was able to create project files using the slow and sluggish kizoa.it as an alternative to kizoa.com. The end result? The process for turning them into video files would not complete and produced a glitched-out video file that was unusable. Hours and hours, wasted.

I was hesitant to pay into an 'online-based' solution for this very reason. While I understand that things happen, Kizoa has made matters words with a lack of updates and transparency from their twitter account. This whole situation has been extremely frustrating. I am left with no choice but to seek an offline alternative and start my projects from scratch on a very tight timeline.

And so. My recommendation is to find an alternative. What could and should be a really wonderful application has turned into a frustrating and time-wasting disaster.

Time to move on.

I love the lifetime premium. It is so nice to be able to add new pictures, clips without having to pay over the top prices. The customer service is outstanding

We need more options when making a video! Like, Background Color (more than just black or white) ~ Your updates took away certain items that I liked to use ~ ETC

Site did not make it clear that you had to pay in order to download a video. I spent almost 3 weeks working on a slideshow for my grandma whom just passed away just to find out I would have to pay.

I used the Kizoa program to create a video for my daughter's high school graduation party for family and friends. The program itself worked fine and I was quite satisfied with the results I had produced, especially since I'm not terribly "techie"! My disappointment came when I went to download my dvd, only to find what had been marketed as a "free" way to create a keepsake, cost me upwards of $65 when you want to download it in any capacity. Ok, still not the end of the world, so I paid and moved on given the extensive amount of time I had already spent on it. When I went to play it on the dvd, the pictures scrolled thru much more quickly than on the computer, causing it be about 8 minutes, when it was originally 12-15. The problem being it was difficult to focus on the pictures since many of the collages scrolled by without pausing as they did on the computer. I called customer service and spoke to Victor (I think-something that started with a V) and was treated incredibly rudely and basically was told that it was my problem and when he downloaded it, it worked fine. He would barely let me finish a sentence... never can I remember being treated like this. When I asked for a refund, he again told me it was my error and I would not receive a refund! Very disappointed with the way I was treated.

I created a movie, found many capabilities in the Kizoa tool, in some cases there was a bug - i wrote to the support - they claim it is not a bug - but it is.
Overall good experience.

I think calling yourself an "Online Business" makes you sound formal when you are not.
I called a couple of times and wrote several questions by e-mail and ALL WERE ANSWERED FRIENDLY AND THE PERFECT ANSWER OR QUESTION. I admit it is like learning to play the piano but easy.
I do have a questrion, Respectfully. How do I do a voice over?

It has been an integral part of the tool set that we use for our services. We have been using it flawlessly over the part 18 months and have no complaints.

I've used this many times over the past few years to the delight of my Grandkids who love to watch videos from previous years, especially at Christmas.

I had a great experience with Kizoa - creating slide show was so easy... the samples were great and all the backgrounds were awesome. I gave Kizoa 5 stars.