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    Kizoa

Kizoa

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Overview

Kizoa has a rating of 3.0 stars from 991 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Kizoa most frequently mention premium membership, several years, and tech support problems. Kizoa ranks 1st among Photo Sharing sites.

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Reviews (991)

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customer service (94) slide show (90) lifetime membership (14)
Thumbnail of user julier30
Iowa
1 review
0 helpful votes
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May 27th, 2015
Verified purchase

The Graduation template made my first-time experience with completing a slide show an easy experience. Kizoa's menuss were easy to use and offered a variety of options to customize my video.

Service
Value
Shipping
Quality

Date of experience: May 27, 2015

Thumbnail of user danp88
Georgia
1 review
0 helpful votes
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September 4th, 2016
Verified purchase

I was looking for a product to replace the photo slideshow app this I was using on Picasa III before it was discontinued. This product fills the bill. With a few pleasant bell and whistles.

Date of experience: September 3, 2016

Thumbnail of user niklasj1
Washington
1 review
1 helpful vote
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May 4th, 2017
Verified purchase

... but lack some power when it comes video editing. It's not very powerful when it comes to editing imported videoclips, but other than that it's brilliant with loads of features, I really like it!

Date of experience: May 4, 2017

Thumbnail of user stacyr26
Tennessee
1 review
2 helpful votes
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July 12th, 2015
Verified purchase

FIRST THE WEBSITE STATES ITS FREE. AFTER YOU CREATE YOUR SLIDESHOW IS WHEN THEY ASK YOU TO PAY IN ORDER TO SHARE YOUR SLIDESHOW. I PAID AND THEN IN ORDER TO SAVE YOUR SLIDESHOW TO YOUR COMPUTER YOU HAVE TO WAIT ON THE FORMAT. IT'S BEEN A MONTH AND I STILL HAVEN'T RECEIVED IT. PS. I PURCHASED THE LIFETIME MEMBERSHIP!

Date of experience: July 12, 2015

Thumbnail of user kizoab
Veronica G. – Kizoa Rep

Hi Stacy, sorry to hear that you've been waiting so long! It's likely that their was an error during the conversion process to video format as this shouldn't take longer than a couple of hours. If you send me your Kizoa email address at veronica.gomez@kizoa.com I can look into this for you and get it fixed asap.

Thumbnail of user jamiew277
Illinois
1 review
0 helpful votes
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July 10th, 2019
Verified purchase

Used kozoa quite a few times. Made video collage for a few graduations, a retirement and a picture book. They all turned out wonderfully. And to me it was easy to use.

Date of experience: July 10, 2019

Thumbnail of user arminea1
Armine A. – Kizoa Rep

Hi Jamie, we're happy that you enjoy working with Kizoa. We appreciate your support!

Thumbnail of user janab14
Canada
1 review
1 helpful vote
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May 3rd, 2017
Verified purchase

I made a video for my husbands 40th birthday, it was simple and fun to use! I found it very user friendly. A good variety of backgrounds and effects. I will use this for the rest of my life!

Date of experience: May 3, 2017

Thumbnail of user lindsayr75
Washington
1 review
0 helpful votes
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May 21st, 2019
Verified purchase

The Kizoa program itself was fairly simple to use. I made what I needed. However, when it came time to share the slideshow with our preschool group, I was charged $100 to download it.

Date of experience: May 21, 2019

Thumbnail of user rebeccab322
Yanai G. – Kizoa Rep

Hello Lindsay,
We are sorry that you feel this way. The payment had to be made as your movie might have been over 2 min limit for our BASIC members. Our website is clear on the maximum duration of movies shared and downloaded for our Basic membership holders.
https://www.kizoa.com/premium#tabOffres
We always urge our new customers to try our one year long free membership before purchasing one of our Premium packages. The trial allows our users to understand our platform better and make an informed decision about their purchase. Furthermore, it’s a onetime only fee for a lifetime.

Thumbnail of user wynnea
Michigan
1 review
1 helpful vote
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July 6th, 2015
Verified purchase

I love the templates. The uploading, adding personal touches to screens is so easy. It was a fun experience to make my slide show. I love it and will continue to make fun slideshows. Thanks Kizoa.:-)

Date of experience: July 6, 2015

Thumbnail of user mariae28
New Jersey
1 review
2 helpful votes
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September 20th, 2015

One month ago I was so excited about me making this Slideshow with all the pics a got in our recent vacation in my country HONDURAS, C. A. But I was very dissapointed, when I realized that I was wasting my time doing it, is no such thing to get this video for my family to watch in our country no even our friends in F. B. can watched. I UPLOAD to YOUTUBE then to F. B. Youtube it says 77 people watched this video but not even one in my family. I UPLOADED to my F. B. page only 4 views nobody comented because they can no see it. Well from now on I'm not going to use KIZOA no more.

Date of experience: September 20, 2015

Thumbnail of user kizoab
Veronica G. – Kizoa Rep

Hi Maria! I see that your video was successfully uploaded to both YouTube and Facebook, so you might need to check the privacy settings on your YouTube channel or on your Timeline if your contacts are unable to see your video. I will be contacting you via email so that we can further discuss the exact issues you are experiencing and so that we can help you share your vacation memories!

Thumbnail of user brendap176
North Carolina
1 review
0 helpful votes
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July 10th, 2019
Verified purchase

It was awesome Best program as to support i have ever seen thank you for your fast response as well and also we had a bad connection and the Nice guy Called me Back again awesome support!

Date of experience: July 10, 2019

Thumbnail of user arminea1
Armine A. – Kizoa Rep

Hi Brenda, we're happy that you enjoy working with Kizoa. Thank you for your warm words.

Thumbnail of user emilyf100
Illinois
1 review
0 helpful votes
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May 25th, 2019
Verified purchase

Nice service. Like it. Dint wEnt to keep typing im disabled and this annoys me and I have to keep verifying im human over and over you loose points for that. I have arthritis. Smfh

Date of experience: May 25, 2019

Thumbnail of user arminea1
Armine A. – Kizoa Rep

Hi Emily, thank you for your message. We appreciate your feedback. Please, let us know if you have any other questions at support@kizoa.com.

Thumbnail of user shirleyt26
GB
1 review
0 helpful votes
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November 17th, 2015

I have done the slideshow on my laptop but I want to
Send it to facebook for friends to watch but the majority of my friends have an ipad and it will not play on there.Am I doing something wrong?

Date of experience: November 17, 2015

Thumbnail of user kizoab
Veronica G. – Kizoa Rep

Hi! You can watch your slideshow on a mobile device or tablet. I'd like to help you work that out so just send me an email at veronica.gomez@kizoa.com with the title of the slideshow

Thumbnail of user martaj3
New York
2 reviews
2 helpful votes
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May 22nd, 2015
Verified purchase

I have tried to send an email to you and I never got a response. I use to burn photos before and now I have a hard time trying to burn DVD's to mail to family

Date of experience: May 22, 2015

Thumbnail of user kizoab
Veronica G. – Kizoa Rep

Hello Marta, I'm very sorry for the inconveniences you've experienced! Please contact me at veronica.gomez@kizoa.com or call our phone number (844)898-4402 from Mon-Fri before 12pm EST so that when you call you'll reach me personally. I'll do my best to find a solution for you asap.

Thumbnail of user kelliep5
Colorado
1 review
4 helpful votes
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July 22nd, 2015

SO, I was looking for a program/site to do a special slideshow presentation for my brothers wedding. Everything was great. Easy to use, lots of cool special effects, ect. I was excited! I went to add my own music and after putting 2 weeks of blood, sweat, tears, frustration, and tons of pictures later into this thing, I went to download it to my computer to save it to be able to view it before I burnt a disk to take to my brothers wedding coming up on Aug 7th! Come to find out, it said I had to pay because I added my own music. Ok... easy enough fix. Talk to the DJ, get it situated where I dont need the music. Took the music off the slideshow... Perfect! WRONG! Here I am again with them telling me to pay $65! Are you kidding me? I have less than 2 weeks to have this done after just putting so much time into it already for me to start over somewhere else? There was never any mention of having to pay for a membership when I first signed up?!? Then to put so much time into it and BAM! Just not very happy at this point and very disappointed :(

Date of experience: July 22, 2015

Thumbnail of user kizoab
Veronica G. – Kizoa Rep

Hi Kellie! Guess what, as of Monday this week the ability to use your own music is now a free feature! This means that you can go ahead and put your own music back on. On the other hand, unless you upgrade to our Premium DVD membership you will only be able to share your slideshow online via email, Facebook, Youtube, Twitter, or you can embed it onto your own website/blog. If you want to download your slideshow to your computer or burn it onto DVD you would need the Premium DVD membership. We do have a chart with these memberships on both our website and inside the platform. In the top left corner of your Kizoa account you'll see a large orange button "Premium" that details which features are included in our memberships. FYI, we are giving out a 25% discount at the moment for any of our Premium memberships with the promo code SUN25. This offer ends on July 29th so I hope this is helpful!

Thumbnail of user derrickj5
Louisiana
1 review
0 helpful votes
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August 19th, 2015
Verified purchase

Making a slideshow with this program was very exciting and everyone enjoyed the/that I had made thank you very much for making a program this easy for everyone to use

Date of experience: August 19, 2015

Thumbnail of user isabellm
Canada
1 review
0 helpful votes
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February 16th, 2016
Verified purchase

I am in the middle of make a memory CD of my boys and needed help with some of it. The costumer service I received was GREAT and very HELPFUL in directing me on some of the things I needed to do with make this CD.

Thank you again
Isabell.

I also find this program very easy to work with..

Date of experience: February 16, 2016

Thumbnail of user rhondam20
Australia
1 review
1 helpful vote
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August 20th, 2015
Verified purchase

Love Kizoa and so easy to put slideshows together. Brilliant!
Only thing I would love is to be able to download straight onto a USB instead of a DVD, but that isn't a problem.

Date of experience: August 19, 2015

Thumbnail of user mikee244
GB
1 review
1 helpful vote
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November 27th, 2019

Log on using your password and you'll find your material has been saved.

Very poor comms from Kizoa. I'll be considering an alternative.

Date of experience: November 27, 2019

Thumbnail of user cajusl
Connecticut
2 reviews
5 helpful votes
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October 30th, 2010

The webpage looked attractive. The actual program is not workable. It takes many hours to download a few pictures. If you would like to download a hundred pictures in order to prepare a slideshow - you are not possible to complete your task. You have to pay for the premium plan if you wanted to burn the slideshow to a DVD. Please try other website instead. DO NOT WASTE TIME AND MONEY WITH THIS WEBSITE - IT IS GARBAGE.

Date of experience: October 30, 2010

Thumbnail of user stephanien5
Virginia
1 review
3 helpful votes
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September 23rd, 2013

BUY AT YOUR OWN RISK. BUYER BEWARE. TERRIBLE CUSTOMER SERVICE- DOESN"T WORK.

Do not download this unless you aren't concerned about wasting your money away if it does not work. I bought the premium package to make a slideshow DVD for my daughter's 2nd birthday and spent hours and hours putting it together.

I downloaded the special software to burn a DVD and it didn't work- kept shutting down, wouldn't burn, said it would take 3 hours. My plans of this beautiful slideshow at her party were ruined.

What makes this worse is that I called the company in an attempt to get my money back (since it flat out didn't work) and they refused. They do not give any refunds, even if it's their error or service that doesn't work.

I am so disappointed that now I am out $50 AND don't even have a slideshow to show for it.

DO NOT use this company- go elsewhere- these are a dime a dozen and the lack of functionality and terrible customer service will get you NOWHERE (just wasted money and time).

Date of experience: September 23, 2013

Thumbnail of user laurap389
New York
1 review
5 helpful votes
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November 20th, 2019

Since 6:30am EST this morning I (and many others who are voicing their frustrations on other sites like Twitter) have not been able to access www.kizoa.com whenenever I try I get this message: "www.kizoa.com's server DNS address could not be found.
I have paid to be a premium lifetime member and at 9am EST this morning I called the company's Customer Care Line for Premium Members and briefly spoke with a woman who informed me they were have some issues, but they would be resolved and the site would be back up in an hour - that was 9.5 hours ago! I have tried contacted the company no one is there, nor do they have any recorded messages to inform customers of what is going on. I have searched the internet for any information Kizoa may have put up somewhere for their customers including checking on Twitter and FB, but to no avail. It is uncomfortable, disheartening and completely frustrating having paid for membership, needing to complete a project and this company has all my work thus far, all my photos, videos and music and I cannot access to work, but more than that this company doesnt have the customer service side working well to care enough to find a way to let their customers know what is going on, what to expect. Right now if feels and seems as if they are suddenly defunct and it is scary... What do we as consumers do? Its like this company has very important, very personal stuff of mine that they are holding hostage and not saying why.

Date of experience: November 20, 2019

Thumbnail of user arminea1
Armine A. – Kizoa Rep

Laura, we're sincerely sorry to hear about that. We experienced a major outage last week. In order to log into your account please type www.kizoa.app to open the website. We apologize for any inconvenience.

Thumbnail of user arminea1
Armine A. – Kizoa Rep

Laura, we're sincerely sorry to hear about that. We experienced a major outage last week. In order to log into your account please type www.kizoa.app to open the website. We apologize for any inconvenience.

Thumbnail of user delyths
Australia
1 review
0 helpful votes
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March 5th, 2016
Verified purchase

Have never made a video before. Made a smaller event slideshow to see how it all worked and have now made a (i think) great slude show with embedded videos to promote our tennis club.

Date of experience: March 5, 2016

Thumbnail of user rheyannonm
Minnesota
1 review
2 helpful votes
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July 8th, 2017
Verified purchase

I tried using other programs and wasn't happy. The second I used Kizoa I found it very easy to make the picture & music slideshows I had been wanting to make. I love that you can easily add your own music to the slideshow and it lets you know where to add a new song, making it very easy to add multiple songs to your creation. You can easily edit your slides and add fun features to them while knowing where in the song the slides land. This makes it easy for perfectionists to have specific photos line up just right with the songs! I am very glad I purchased the premium package.

Con:
I only wish that while you were working on your slideshow that it would let you know, in your photo library, which photos you have used in your slideshow so you don't accidentally use a photo multiple times. The company could easily update this by putting a check mark on the photo or something. It just can get confusing when adding numerous photos. Otherwise, overall I am happy with this program and really love making slideshows.

Date of experience: July 7, 2017

Thumbnail of user jamesp152
GB
1 review
0 helpful votes
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May 30th, 2015
Verified purchase

BEING PARTIALY SIGHTED I USE A MAGNIFICATION PROGRAM, I HAVE USED KIZOA TO MAKE SLIDE SHOWS FOR ABOUT 4 YEARS AND FOUND IT GREAT FUN AND SOMETHING TO FILL MY TIME, I HAVE CREATED FAMILY SLIDESHOWS AND ALSO MY SCHOOL REUNIONS WHICH I HAVE BEEN ABLE TO SEND OUT TO MY CLASS MATES VIA EMAIL WHICHIS GREAT, KIZOA CAN TAKE A LITTLE TIME FOR SOMEONE LIKE ME TO GET USED TO BUT ONCE IN THE SWING IT JUST GETS BETTER AND BETTER

Date of experience: May 29, 2015

Thumbnail of user larisab2
Ohio
1 review
7 helpful votes
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March 17th, 2014

Website has been inoperable for a week (I have been a customer for only about 10 days). Customer service rep agrees it isnt working, assures me it will b up and running by 8am yesterday. Apparently not. Actively refused refund at the same time.

UPDATE:
This site is crap. They took my money, then 2 days later the site no longer works for me. They cant fix it, and they wont refund my money. Then they had the gall to email me and tell me that they wanted me to change my reviews. LOL why would i tell people a site is good when it doesnt work, they wont refund my money, and they keep feeding me a line of crap about how a paypal refund takes a week because they are in france. THERE ARE TONS OF OTHER SLIDESHOWS OUT THERE THAT WORK... DONT WASTE YOUR TIME WITH THESE LYING SCAMMERS!

Date of experience: March 16, 2014

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From the business

Create videos, slideshows, collages, and edit photos from the convenience of a single platform with your own account. Combine your photos, videos, music, text, effects, and more for amazing results you can't find anywhere else.

Business History

Kizoa was founded in 2007 in Paris, France.

Company Representative

Thumbnail of user rebeccab322
Yanai G.
CEO

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