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    Kizoa

Kizoa

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Overview

Kizoa has a rating of 3.0 stars from 991 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Kizoa most frequently mention premium membership, several years, and tech support problems. Kizoa ranks 1st among Photo Sharing sites.

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Reviews (991)

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customer service (94) slide show (90) lifetime membership (14)
Thumbnail of user kellis88
Michigan
1 review
0 helpful votes
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May 25th, 2019
Verified purchase

I use this to create and edit videos, my only complaint is that the "Save 60%" constantly pops up---- I am already a customer! It was fine for the first 6 months but now it's tiresome. Otherwise a great product! Easy to learn how to use too. I like the one time charge and that it is cloud based, don't have to store on my computer.

Date of experience: May 25, 2019

Thumbnail of user rebeccab322
Yanai G. – Kizoa Rep

Hello Kelli,
What you see is our automated promotions. We sorry We're sorry for any inconvenience caused by this... we appreciate your comment! Thank you for choosing Kizoa :D

Thumbnail of user benb93
New York
1 review
0 helpful votes
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January 11th, 2016
Verified purchase

I highly recommend this product and service. The first slide show with the music and transitions times perfectly was a real hit. Customer service was great and honest and helpful in resolving issues. They GOT the issues the first time. Didn't need to explain repeatedly. Did not do another project for three months, called in to find out capacity and representative remembered my VOICE without my even mentioning my name. Warm friendly responsive and helpful answers that were Quick and Efficient. I highly Recommend this product and service.

Date of experience: January 11, 2016

Thumbnail of user shannonm39
New York
1 review
0 helpful votes
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August 14th, 2015
Verified purchase

Put together a slide show (with music) of my mother who had just passed away (for her funeral services) and everyone loved how it came out. The funeral home will do one for you for a extra cost so I decided to do one myself. The funeral home said they have seen many of these done by people and they thought mine was one of the better ones. Thank you Kizoa for allowing me to do something nice for my mother. She would have loved it!

Date of experience: August 14, 2015

Thumbnail of user jeffh418
Colorado
1 review
0 helpful votes
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September 10th, 2018

I found Kizoa to be fairly straight forward with a reasonable one time up front fee. I have been able to upload high resolution photos and music out of my iTunes collection. The movies play well and I have good feedback from hosting to Facebook. Only few things that would be nice additions would be to move whole sets of photos from my album onto the movie strip rather than one by one. The other would be to edit down music timing.

Date of experience: September 9, 2018

Thumbnail of user rebeccab322
Yanai G. – Kizoa Rep

Hi Jeff,
We are very happy that you are enjoying Kizoa! And thank you for your comments. Duly noted for our future updates ;)

Thumbnail of user sylz
Connecticut
1 review
0 helpful votes
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October 2nd, 2016
Verified purchase

I'm very satisfied with my experience with Kizoa, not only is it easy to use with fantastic results(I love the movies I made with Kizoa), I also especially love the reliable support I get whenever I encounter an issue. Thumbs up for that! The only thing I would like to suggest is if possible, please keep adding new effects and transitions and text styles so that I can have more options to play with. I'm already satisfied with the options now but as an avid user, I would love to see more new additions. Thank you for giving me such a great way to document the important moments of my life!

Date of experience: October 1, 2016

Thumbnail of user alesag
Alesa G. – Kizoa Rep

Thank you for taking the time to share your thoughts on Kizoa! We also appreciate your suggestions and if you have any ideas for specific effects, transitions, or text styles you'd like to see on Kizoa, please do not hesitate to contact us at customer support!

Thumbnail of user josiew68
New Zealand
1 review
0 helpful votes
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July 6th, 2019
Verified purchase

So easy to use and fun to use. Did my father's funeral using this and was told by people from chapel that it was the best they have seen as I incorporated photos and relevant music with special effects.

Date of experience: July 6, 2019

Thumbnail of user arminea1
Armine A. – Kizoa Rep

Hi Josie, we're happy that you enjoy working with Kizoa. We appreciate your support!

Thumbnail of user wendyr33
Oklahoma
1 review
3 helpful votes
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April 25th, 2016

As many have said in their review, I have spent many, many hours on my daughter's high school graduation video. I never knew of the charges that would be associated with the process until I vested so much time. As my video will end up being 15-20 min, there will be an exorbitant fee! I could have paid someone locally for much less! Now I have spent all of this time on the video and may have to start over and find another site! Graduation is 2 weeks away! This is the last thing I need!

* Kizoa attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: April 25, 2016

Thumbnail of user alesag
Alesa G. – Kizoa Rep

Hi Wendy, I'm sorry to hear about the confusion of our free features vs. our Premium features. Please contact me directly at alesa.gawlik@kizoa.com so that we can help. Much of Kizoa is free, as you can use your own photos, videos, and music to make movies, collages, and edit photos. You can then share your creations online for free by email, Facebook, Youtube, Twitter, blog, etc. You can also download your movie for free so long as it is under 1 minute in length. A Premium membership is needed, however, to download longer movies. You can review our features with pricing directly on our website as well as within your Kizoa account by clicking on the large orange "Lifetime Premium" button in the top left corner of your Kizoa account.

Thumbnail of user stewartc20
Virginia
1 review
2 helpful votes
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September 19th, 2015

Whelp, I made my video but can not post it to Facebook. It keeps telling me to try again in a few seconds. I sent a request for help but have not yet received a response. After several hours of this I am tired of trying. I'm just glad I didn't buy the full package.

Date of experience: September 19, 2015

Thumbnail of user kizoab
Veronica G. – Kizoa Rep

Hi Stewart, we unfortunately had some problems with our server this weekend, but everything will be back up and running later today. We will then be glad to help you get your video uploaded to Facebook.

Thumbnail of user farryno
New Zealand
1 review
2 helpful votes
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May 3rd, 2017
Verified purchase

I purchased this programme to create my wedding DVD. Loved it, it was really easy to make, the quality is good. Only thing i would say that could be improved is having the ability to fade out songs so you dont have to get it perfectly matching a slide to end with.

Date of experience: May 3, 2017

Thumbnail of user mariem53
Arkansas
1 review
0 helpful votes
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August 28th, 2015
Verified purchase

The only reason I filled this out is to say that I love making the
Slide shows with all my animals photos. When I can find the time,, Got a
Lot of health issues now & me & this wheel chair don't get along to well yet.
But just to say that it 's not a waste of money. Thanks

Service
Value
Shipping
Returns
Quality

Date of experience: August 28, 2015

Thumbnail of user victoriad27
South Carolina
2 reviews
1 helpful vote
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March 24th, 2016

After hours and I do mean hours of editing this video for my nieces birthday tomorrow, I try to download to my computer so that I can burn it, and it pops up with a 30.00 charge, this site is very misleading as it tells you its free, every other editing sites lets you know ahead of time if you are going to be charged! So Disappointing

Date of experience: March 24, 2016

Thumbnail of user alesag
Alesa G. – Kizoa Rep

Hello Victoria. A lot of Kizoa is free: you can create collages and movie, save them to your Kizoa account, and share them online as a free user and you can even download movies of up to 1 minute in length. A Premium membership is needed to download longer movies. I have, however, requested your movie for download so you will be receiving the link via email. Could you please let us know where you were told that Kizoa was free, as this does not appear anywhere on our site? We do also provide a detailed summary of our membership features on our homepage and under the orange Lifetime Premium button in your account.

Thumbnail of user barbaras650
Georgia
1 review
0 helpful votes
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May 23rd, 2019
Verified purchase

I'm pretty much satisfied with the experience I'm having with this video editor. I use it practically daily because I run a video channel and videos are essential. I would love it if they could install some new features so as to make the experience a little more thrilling, like close ups and more direct zoom ins and side to sides. I would be more than willing to pay for more technical up grades. But all in all I'm pretty satisfied.

Date of experience: May 21, 2019

Thumbnail of user rebeccab322
Yanai G. – Kizoa Rep

Hello Barbara,
We're glad to hear that you like our platform as much we do! We appreciate your feedback! We update our platform regularly with new content, so just keep an out for our future updates ;) Thank you for choosing Kizoa :D

Thumbnail of user donnamareek
Australia
1 review
0 helpful votes
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November 11th, 2015
Verified purchase

It was really good for the wedding. Unfortunately I find inserting the music is very clunky and it does not blend when you would like extra songs. I love this program but would like that area fixed to add improvement.

I cant find an area to put my older projects into so I don't have to see all the old photos. May be Im missing that.
Regards
I love the program

Date of experience: November 11, 2015

Thumbnail of user kizoab
Veronica G. – Kizoa Rep

Hi Donna-Maree, thanks for your review and we are working on improving the music features!

Thumbnail of user marilynp154
Denmark
1 review
2 helpful votes
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April 12th, 2020

Its good but i cannot edit my video to cut and remove some part that i don`t need and i want more effects its a little bit slow too to work online i wish i can work offline much faster, they have cool none copyright music it would be ice if they will put more> :): ) :) also if i can insert funny elements to improve my video and more effects please then im thinking to buy it lifetime...

Date of experience: April 10, 2020

Thumbnail of user nanaleeg
Washington
1 review
0 helpful votes
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August 28th, 2016
Verified purchase

For this price, everything should come in a package deal, converter, etc so it can all be done together in one place. I know its a life time membership, but I dont want to pay extra for the converter, otherwise these features are great, would love to use this more often, but I don't have a converter to transfer to my computer, maybe you could add it in, that would be nice. Thankyou.

Date of experience: August 26, 2016

Thumbnail of user evano10
District of Columbia
1 review
0 helpful votes
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January 6th, 2015

They don't have blankets to order with your photo on it, they have just the basics like t-shirts and regular prints. Made a collage of my family using one of their templates that I wanted printed on a blanket but I ended up getting a puzzle for my daughters to play with. Received it within 1 week so pretty impressed with that.

Service
Value
Shipping
Quality

Date of experience: January 6, 2015

Thumbnail of user kizoab
Veronica G. – Kizoa Rep

Hi Evan! We'll look into adding more photo products such as blankets. If there are any other products you'd be interested in let me know :)

Thumbnail of user spacem
Missouri
1 review
1 helpful vote
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April 30th, 2016

It would've been nice if the site had mentioned the fees/cost of package deals, instead of me wasting 4 hours of editing and realizing that I had to pay $50 for the deal, and the storage space is terrible, need to add more info about it. I like this new software, but the company did a bad job of presenting the product.

Tip for consumers:
before making video, click my order then my plan. boom, pay up if you want a really good quality video

Service
Value
Shipping
Quality

Date of experience: April 29, 2016

Thumbnail of user alesag
Alesa G. – Kizoa Rep

Hello, while most of Kizoa is free, we do have some features reserved for our Premium members. We have tried to make this clear by giving a detailed table with the different features for each of our memberships both on our homepage (under our Memberships) and from within your Kizoa account (the orange Lifetime Premium button). Please contact us directly at customer support so that we can try to work something out to get you your movie!

Thumbnail of user sb678
Australia
1 review
0 helpful votes
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May 8th, 2020
Verified purchase

I use Kizoa almost weekly and find it a great tool. My only issues with it is that sometimes it doesn't save my collages or projects, and t doesn't allow me to mute the sound of a video slide and play music over the top. Other than that it's been really useful for me.

Date of experience: May 8, 2020

Thumbnail of user luciam11
Colorado
1 review
0 helpful votes
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May 20th, 2016
Verified purchase

Kizoa is an absolutely amazing, super easy to use, fantastic site to make collages and videos and I simply cannot stop turning my pictures into incredible animated videos with background music and the best effects you can imagine! I am a Kizoa addict and I ain't going to no rehab! Totally worth the money!

Date of experience: May 20, 2016

Thumbnail of user judiths31
GB
1 review
1 helpful vote
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September 14th, 2015

I cannot see any photos or videos in my account or edit my video ongoing I have done everything I was told re clearing browsing data still nothing. I have paid over £70 becoming a Pro member and cannot even speak to a representative that membership is supposed to allow me.

Date of experience: September 14, 2015

Thumbnail of user kizoab
Veronica G. – Kizoa Rep

Hi Judith, We apologize for the inconvenience. The site was down for approximately one hour yesterday, but the issue has been resolved, so please do contact me at alesa.gawlik@kizoa.com if you are still unable to connect to your account.

Thumbnail of user joym118
Ohio
1 review
0 helpful votes
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May 23rd, 2019
Verified purchase

Kizoa has helped me with big and small projects. Video's made simple... and the quality of photos and videos is great! Any time I've called in for help... I received just the information I needed.
I appreciate Kizoa is continuing to add additional tools that are very helpful. I love it!

Service
Value
Quality

Date of experience: May 21, 2019

Thumbnail of user barelys
Pennsylvania
1 review
1 helpful vote
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September 8th, 2016
Verified purchase

Useful enough to do simple things, but could have more options in regards to effects and features in the editing section. As for the product market... it is abysmal. I would love to edit photos and order prints and mugs and canvas frames, but the service is horrible in this regard. The basic video editing is not really worth the price, but is just functional enough that I will use it for a specific need.

Kizoa has some serious potential and I will hold out hope that it improves.

Service
Value
Quality

Date of experience: September 8, 2016

Thumbnail of user alesag
Alesa G. – Kizoa Rep

Hi Barely! I am sorry to hear that you were unhappy with our print order options. If you have any specific suggestions for how we could improve this portion of our site, please do not hesitate to let us know! We are always glad to have feedback so that we can work to make Kizoa even better!

Thumbnail of user brookea1
California
1 review
2 helpful votes
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September 7th, 2010

This website is SO much fun! I can't stop using it. I recently joined for a two year membership which is only about $2.00 per month (practically nothing!) and I've already made several slideshows that I've been able to email to all my friends. I'm thinking... future Christmas gifts?!?!

Date of experience: September 7, 2010

Thumbnail of user henryn26
California
2 reviews
0 helpful votes
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July 28th, 2016
Verified purchase

However, when posted over to the Facebook, it doesn't look like a clear MP4. It's blurry somehow.

But again, I am happy that photos can be sequenced artistically with so much variations due to the effects provided.

Date of experience: July 27, 2016

Thumbnail of user ginnyf2
Florida
1 review
0 helpful votes
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July 4th, 2015
Verified purchase

I absolutely love this, so many cool things to choose from!
Way more than I expected... truly enjoying creating my slideshow and with videos and totally surprised at the animated collages!
Worth every penny! A must...!

Date of experience: July 4, 2015

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From the business

Create videos, slideshows, collages, and edit photos from the convenience of a single platform with your own account. Combine your photos, videos, music, text, effects, and more for amazing results you can't find anywhere else.

Business History

Kizoa was founded in 2007 in Paris, France.

Company Representative

Thumbnail of user rebeccab322
Yanai G.
CEO

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