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    Kizoa

Kizoa

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Overview

Kizoa has a rating of 3.0 stars from 991 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Kizoa most frequently mention premium membership, several years, and tech support problems. Kizoa ranks 1st among Photo Sharing sites.

Positive reviews (last 12 months): 0%
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Reviews (991)

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customer service (94) slide show (90) lifetime membership (14)
Thumbnail of user joannt
Canada
1 review
0 helpful votes
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September 28th, 2016
Verified purchase

So far great! I am still working on it but find this gave me the best to create a slide show for my beloved dog Spanky that passed away last year. I will complete it and cherish forever. Thank you so very much!

Date of experience: September 28, 2016

Thumbnail of user amporae
Georgia
1 review
0 helpful votes
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May 21st, 2016
Verified purchase

I love using Kizoa for my video creations! There are so many features and options that enhance your videos and really make them your own. Alesa with customer support was very helpful when I called in to ask questions about purchasing an upgrade. I would highly recommend this product!

Date of experience: May 20, 2016

Thumbnail of user arthury10
GB
1 review
0 helpful votes
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July 6th, 2019
Verified purchase

Exceptional service, with a fantastic product, my memories are all safe & saved to view whenever we wish, the price tag is very reasonable, piece of mind is essential & Kizoa gives me that.

Any further information you may need contact me at *******@outlook.com

Date of experience: July 6, 2019

Thumbnail of user arminea1
Armine A. – Kizoa Rep

Hi Arthur, Thank you so much for your warm comment. We appreciate your feedback a lot.

Thumbnail of user suzans8
Illinois
1 review
2 helpful votes
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July 12th, 2017
Verified purchase

I really enjoyed the outcome and so did everyone else. I'm more or less computer illiterate but I was able to make it through and create a beautiful video. Though it was very challenging at times it was also fun. I will definitely be making more videos.
I do think better directions are definitely needed though.

Date of experience: July 12, 2017

Thumbnail of user veronicam42
California
1 review
1 helpful vote
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May 13th, 2016
Verified purchase

The rep at kizoa answered the phone so quickly when I called. I was never placed on hold and never dealt with an automated system! How awesome is that?! That just doesn't happen anymore these days. She was able to quickly help me trouble shoot the slideshow movie I'm making for my wedding. That was the most stress-free customer service call I've had in a long time. Thank you kizoa! Please don't ever change!

Date of experience: May 13, 2016

Thumbnail of user trentq
Canada
1 review
3 helpful votes
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July 8th, 2017
Verified purchase

I have used Kizoa now for my company video, over all its not bad however I believe that there could be some changes to the saving process. If your looking for professional videos then yes I would recommend Kizo.

Date of experience: July 8, 2017

Thumbnail of user nancyj325
Virginia
1 review
5 helpful votes
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January 31st, 2020

When I first began using Kizoa several years ago it was quite functional. Not completely user friendly, but it was possible to learn your way around and create a fairly nice movie/slide show. But recently it's function has declined markedly, stopping my projects midstream after a great deal of effort, with no support from Kizoa. Constantly unable to upload critical photos and collages after putting in a great deal of work. Very, very frustrating. If you are looking for a dependable media production application I can no longer recommend Kizoa. Definitely look elsewhere because this one has become a dead end.

Date of experience: January 31, 2020

Thumbnail of user arminea1
Armine A. – Kizoa Rep

Hello Nancy,

Thank you for your feedback,

Could you please send us an email to: support@kizoa.com
With the approximate date and time that the problems occurred, so we can check what happened to your collages and with the photos uploading.

Thank you

Thumbnail of user taniam58
New Zealand
1 review
1 helpful vote
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January 30th, 2020

I paid for Kizoa last year & created an amazing video for Fathers Day. I was so impressed I chose to purchase one of the upgrades and it was supposed to be for 12 months. A few months later I was denied access to my account which kept telling me my subscription had expired. Not happy!

Tip for consumers:
I wouldn't pay for any upgrades. It appears it's a bit of a scam

Products used:
Kizoa video maker

Service
Value
Quality

Date of experience: January 30, 2020

Thumbnail of user arminea1
Armine A. – Kizoa Rep

Hello Tania,

Thank you for your feedback,

We have checked into our system and apparently it is a double account problem, so when you log into your account possibly it’s another account, a basic/free one that has expired that’s showing up.
Since your Premium account is for life, this should not happen.

We will contact you soon by email, so we can fix that and you can have your Premium account access back again.

Thank you

Thumbnail of user ront34
Utah
2 reviews
0 helpful votes
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November 23rd, 2016
Verified purchase

I must say my experience on the phone with Kizoa's customer service representative, Evan Bonny, was shocking. He actually took the time to be certain all my questions and issues were resolved. And this in spite of the fact thatI was operating on a "FREE" download of their software program. I'm 76 years old and not very fast learning, but Evan patiently helped me understand and love their movie making software. "Evan, you rock!" (Can an old man say that?) Thank you Kizoa for caring enough about your customers to have real, caring people employed in your customer service department.

Date of experience: November 23, 2016

Thumbnail of user sabrad
New York
8 reviews
32 helpful votes
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June 6th, 2009

I found this site... it has some different features on there for editing. It's rather simple as far as what you can do with your pix but for someone who is just learning the fine arts of editing, it will be a great start.

Date of experience: June 6, 2009

Thumbnail of user sherryb40
Massachusetts
1 review
0 helpful votes
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March 5th, 2016
Verified purchase

Kizoa enticed my creative side by offering a myriad of effects, transitions, templates, graphics, colors, and textures. I will be using Kizoa to create learning tools for my Middle School Art Room, as well as presentations for family and friends. The program is easy to use and I felt successful after a short amount of practice.
I can put together a video using student artwork easily the night before I need it and present the next day. I quickly realized that this powerful tool will give me an edge in capturing my student's imaginations. To produce a video that
Moves, sounds great, and creates effects that colorfully and creatively deliver
My concepts is fun, effective and more than a little magic.

Date of experience: March 5, 2016

Thumbnail of user neilg25
GB
1 review
0 helpful votes
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July 7th, 2017
Verified purchase

I searched for a long time but decided on using Kizoa. Totally impressed with the results. Amazing videos and instant upload to youtube. Nothing complex not like some software which has you scratching your head. Easy to upload and edit. A 10/10 experience.

Date of experience: July 7, 2017

Thumbnail of user debbiej27
Nevada
1 review
0 helpful votes
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May 24th, 2016
Verified purchase

We created a first year video of our granddaughter. My daughter took a photo every week for her first year and we threw in some random photos and video along with music. It turned out amazing and we showed it at her first birthday party. Everyone loved it! I would give them 10 stars if I could. AWESOME site! Get it! They ROCK!

Value
Quality

Date of experience: May 23, 2016

Thumbnail of user williev3
Montana
1 review
3 helpful votes
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July 17th, 2015

I spent countless hours working with my two little girls to make the perfect Mothers Day slideshow. We showed my wife on Mothers Day online, but planned to save it to a CD later (the site kept making the photos and music not line up properly, which was a bummer). Well, I finally got time to go burn it today, and I see they are going to try to charge me. In addition, it informed me that my songs I picked would cost as well. Ridiculous. At this point, I have to choose between paying for something that was supposed to be free and didn't tell me until the time and effort were into it, or letting down my kids and wife. Great...

Date of experience: July 17, 2015

Thumbnail of user kizoab
Veronica G. – Kizoa Rep

Hi Willie, sorry for the confusion of what features are Premium. I want you to be able to keep your slideshow so I've exceptionally had an MP4 version in Full HD converted to be sent to you by email. This may take a little while, but you should receive it today. In any case I do want to clear up what is free and what is Premium. The majority of Kizoa is free, you can create videos with no limit to the quantity of photos or clips. You can add as many songs as you want that we offer within the Kizoa music library, and lastly you'll be able to share this online for free by email, Facebook, Youtube, Twitter, embed onto a blog/website. The only features that are a part of our Premium memberships are the ability to use your own uploaded music, burning onto DVD, or downloading onto your computer. These features and our Premium membership are explained on both our website as well as the large orange button "Premium" in the top left corner of each Kizoa account. I hope this was helpful and let me know if you need anything else ;) veronica.gomez@kizoa.com

Thumbnail of user rth2
Texas
1 review
0 helpful votes
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July 6th, 2019
Verified purchase

We've been using this product for sometime, and it produces great slideshows and videos, andis fairly user friendly, but being flash based it is way too bulky. Slows down the computer and internet, takes forever to load, options sometimes work but not always. Also, it's changing so much over the years everytime we use it there's something we have to relearn or decode on our site. Once, they lost ALL of our images. Since the world is moving away from flash, we're not sure how we're going to transition since our videos don't work on every browser or mobile devices anymore. So this is a great idea, but execution is becoming a problem and it is about to be obsolete.

Date of experience: July 6, 2019

Thumbnail of user arminea1
Armine A. – Kizoa Rep

Hello, exactly in 10 days Kizoa will not run on Flas h anymore. Please stay tuned and sorry for the inconvenience caused.

Thumbnail of user vickyt6
Texas
1 review
0 helpful votes
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December 10th, 2015
Verified purchase

I created a slide show consisting of hundreds of slides for the 2015 National Springer Spaniel Championship banquet. I am too old to do computer stuff... so naturally, I got stuck when it came to downloading it to a flash drive. I contacted Kizoa and was helped immediately! My slide show was a super success and everyone thinks I'm a genius! HA! Thank you Kizoa!

Date of experience: December 10, 2015

Thumbnail of user dorisv5
Croatia
1 review
0 helpful votes
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April 2nd, 2016

I also got your website on google and was very happy to see that is very easy to use. Lots of features and other cool things, one very helpful site. And as others after hours of making a video for the wedding of my best friend I saw that I need to pay at least 30 $ for downloading it for a present. Very disappointing...

Service
Value
Shipping
Returns
Quality

Date of experience: April 2, 2016

Thumbnail of user alesag
Alesa G. – Kizoa Rep

Hi Doris, I'm sorry to hear about the confusion regarding Free vs. Premium memberships. While it is free to create and share your creations online, a Premium membership is required to download movies longer than 1 minute in length. For more information on the features of our different memberships, please feel free to check out our "Membership Details" on our homepage or by clicking the orange "Lifetime Premium" button in your account. Should you need any assistance or have any other questions, please do not hesitate to contact us at customer support!

Thumbnail of user amyc56
New York
1 review
2 helpful votes
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June 17th, 2015

I specifically set out to create a slideshow for my daughter's graduation using a specific song that is special to us. After hours I spent creating and editing, on the day I finally wanted to post it to FB imagine my disappointment to find out I had to pay at least $40 because I used my own music. That piece of information would have been very helpful weeks ago. Now I have hours invested in the project and she graduates this week, so I feel pressed to pay the $$ rather than investigate alternatives. The finished product is great and I am very pleased with all the available options for creating. But as son as I selected my own music, it would have been nice to be warned that I'd incur a charge at the end.

Date of experience: June 17, 2015

Thumbnail of user kizoab
Veronica G. – Kizoa Rep

Hi Amy, I'm sorry for the misunderstanding of our Premium features. Using your own music is indeed an option only available with a Premium membership. I noticed you already upgraded to the WEB membership so I went ahead and gave you a complimentary upgrade to the PRO membership free of charge for your troubles =) WIth the PRO membership you can now download your slideshow in FULL HD or burn DVDs if you want.

Thumbnail of user walterb37
Florida
2 reviews
0 helpful votes
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August 14th, 2015
Verified purchase

After shopping for a program that would do a slide presentation for our web site, we found the trial version of KIZOA. What a wonderful program that was easy to use and understand, full version is great and the last two updates with the new frames and borders make me love this software. It makes professional quality with the greatest of ease and the support is tremendous with response in minutes not weeks or days like a lot of the others. THANKS for making such great software to share my family and friend's lives over the internet...

Date of experience: August 14, 2015

Thumbnail of user peggyr17
Minnesota
1 review
0 helpful votes
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April 20th, 2016
Verified purchase

She was a great help with the surprise movie I made for my daughter's wedding. I am a very busy professional and she saved me hours of time trying to figure that out on my own! Give that girl a raise!

Date of experience: April 20, 2016

Thumbnail of user alesag
Alesa G. – Kizoa Rep

Thanks for taking the time to share your experience, Peggy! I am glad that I could save you time and help you get your perfect wedding movie! Don't hesitate to contact us again at customer support should you ever need any further assistance :)

Thumbnail of user laurena32
Texas
1 review
1 helpful vote
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May 27th, 2016
Verified purchase

I was creating a birthday montage for my niece and because she is one of my favorite people on Earth it meant a lot to me. I worked very hard on it, tirelessly actually. I had to contact customer service two times with issues, despite the fact that it's a very user friendly program. Both times I was greeted by two Representatives who were knowledgeable, polite, resourceful and efficient. Response time was quick. They even monitored my upload after the fact to make sure all went well. I am impressed!

Date of experience: May 26, 2016

Thumbnail of user olgaw1
Florida
1 review
0 helpful votes
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May 23rd, 2015
Verified purchase

I love everything about what I can do with this program and glad it allows me to not use my my comp memory by uploading all clips and photos to the site. Kizoa has more options for transitions and music then most programs I know. One thing that could be fixed is having the option of making slideshows in 16:9 video sizes so that I would not have to take extra steps to convert from standard 4:3 to 16:9 video sizes after I make the slide show. Can't wait for the app so I can do some more projects from my iPad

Over all very happy!

Date of experience: May 23, 2015

Thumbnail of user kizoab
Veronica G. – Kizoa Rep

Hi Olga, thank you for your review! I'm surprised you're using another software to resize your slideshows. Even though your slideshows on Kizoa are in a 4:3 format, and T. V. in 16:9 should play it without a problem. You know, a little birdy told me that we will soon have the 16:9 format available... and even other formats... shhhh! ;)

Thumbnail of user lesliev4
Texas
1 review
0 helpful votes
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June 25th, 2015
Verified purchase

I've created a number of slideshows, collages with the end result downloading them as videos. It really is so easy and I love the fact that I can access my profile via the web. Keep up the good work Kizoa!

Date of experience: June 25, 2015

Thumbnail of user shuaibm
Nebraska
1 review
0 helpful votes
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March 18th, 2016
Verified purchase

Kizao has been sufficient for what I needed, however, the ease of making web clips from larger video files has been more difficult than i would have liked and I lost important footage because clips longer than 10 minutes were not able to be stored without splitting them up.

Date of experience: March 18, 2016

Thumbnail of user jennp11
New Jersey
1 review
1 helpful vote
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April 5th, 2015
Verified purchase

As I am not a computer savvy person, I have had to contact Veronica at Kizoa on numerous occasions with various questions. Her response has been immediate, knowledgeable, patient and very courteous. Customer service is the BEST I have experienced for any online program! The Kizoa slide maker program is easy, full of cool effects, transitions etc. Some drawbacks are that I would like to have my used photos be "hidden" once placed in the slideshow. Going through over 600 photos is challenging. I would like to be able to crop my photos by dragging the corners in/out giving me more control so that I can fill the slide and not be confined to the pre-set parameters. Also, with the premium package, I cannot use a background other than black, when I try and apply the amazing background choices, my photo is covered!? Although, there are these drawbacks, I am thrilled with my slideshow and I would recommend this program to teachers and friends

Date of experience: April 2, 2015

Thumbnail of user kizoab
Veronica G. – Kizoa Rep

Hi Jenn, thank you for your review! We are going to be including a feature that will filter which photos you have already used in a slideshow. I also wanted to let you know that being a Premium member does not change any features you previously had. If you're having problems using the backgrounds then email me at veronica.gomez@kizoa.com and we can set up a call time so I can walk you through how to best use the backgrounds ;)

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From the business

Create videos, slideshows, collages, and edit photos from the convenience of a single platform with your own account. Combine your photos, videos, music, text, effects, and more for amazing results you can't find anywhere else.

Business History

Kizoa was founded in 2007 in Paris, France.

Company Representative

Thumbnail of user rebeccab322
Yanai G.
CEO

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