Kizoa has a rating of 3.0 stars from 991 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Kizoa most frequently mention premium membership, several years, and tech support problems. Kizoa ranks 1st among Photo Sharing sites.
Music on movie slides are behind from when you actually play them. If you put a collage into the movie it freezes. This sight freezes a lot, and it makes me really angry to have to reload it a bunch of times. I have used the site of many different computers and web browsers and it still is wonky.
Date of experience: April 14, 2016
The site offers a good platform for personal use. However, if you have a YouTube channel some of the music that us supposed to be okay to use causes an almost strike making me not want to produce with just the site alone. Want more traffic partner with Epidemic Sound. Okay for college use and the visuals are good.
Date of experience: May 21, 2019
I read the website description and gave the trail version a try. It worked pretty well and I went ahead and bought the full version. As I was getting into production I began to find flaws.
* You cannot control the speed of text scrolls
* You cannot insert video
* You cannot set slide times for indivdual slides
I contacted KIZOA and requested a refund. As a wedding photography I need video input. They said "No refund". If your just loading up your family photos it's fine... if your trying to do semi-pro or professional productions, stay away!
Date of experience: September 20, 2011
I am a Premium member, I would like very much to upgrade to a PRO membership with the offered discount of 65%. Unfortunately I have missed the offer, that was till September 27th.
Kizoa offer me now only 30% of the remaining part of my membership.
Update
The situation is already well and satisfactorily resolved
Nothing but my gratitude for the collaboration. Thank you.
Date of experience: October 26, 2015
Hi Solange, I have replied to your message on our Facebook page to let you know that the discount is available until October 29th so you can still use the promo code PRO30 to get the discount if you still have the Premium DVD membership.
We were running low on time to put together a collage of all of our pictures for the "growing up" video of both my wife and I. Thankfully Kizoa was such an easy thing to use! I was able to create my video for free and get used to the interface before even thinking of purchasing the premium experience. Once everything was as I wanted it, I upgraded my account and got a full HD video that turned out fantastic on the projector we set up for this collage.
I was quite happy with the experience. Adding music, transitions between slides, automated animations and layouts, and many other great features were incredibly helpful for me. I probably finished the collage 10x faster than if I were to have tried on my own with another piece of software. The best part is that the images and music is all stored online, so I was able to work on it between multiple computers if I needed to!
Date of experience: August 5, 2016
I have used Kizoa for years and have created many beautiful videos. I recently completed creating a new slide and was asked to send in and a link would be sent to burn video to CD. The link they provide has "Kizoa" prominently featured on every single slide. It takes away from the video, is very distracting and in some cases overlaps photos. I was very disappointed with the new change and will no longer use the program that I paid for to create videos/slideshows.
Date of experience: July 10, 2019
Hello Angela, sorry to hear you had difficulties using Kizoa. Please, let us know if you have any other questions. We appreciate your comment!
I want to thank the customer service for all their help in getting me back on Kizoa. You are so patient and so kind. I wish all customer services would be like your company, Kizoa. I am just thrilled to be back on this site and I love it. It's so much fun and I am now able to burn my DVD's. Thank you again for all your help.
Date of experience: March 18, 2015
Im a student and I used kizoa for my video project and it said I had to become a premium member to access my video they scammed me and now I have to remake my video that took hours to make and that is due in 20 minutes please never use this site I promise you will get scammed!
Date of experience: August 14, 2020
I love Kizoa. It has allowed me to make epic birthday, anniversary and all sorts of other videos.
The premium is worth it so that I can add my own music - but even before I went premium your music selection is very good and can be used in all sorts of ways.
Date of experience: May 8, 2020
I have used Kizoa now for 2 weeks.
It is a very simple, straight forward site and application to use.
I had problems signing up with the promotion code applicable for the 2 year membership. I contacted the kizoa support and received feedback with another promotion code within less then 24 hours.
I had no problem signing up or paying. Mind you though I used paypal.
I love the fact I can store all my photos.
I had some issues with uploading music. However, this was more a problem on my side, which I was able to correct.
I had contacted kizoa support numerous times with questions. They always got back to me within 24 hours, which is really great!
Love the Application. I would recommend it to anyone starting out with photography. It certainly is worth every penny.
I have gotten many many compliments regarding the slideshows I have created so far.
We love Kizoa.
Bettina
Date of experience: July 14, 2011
For a first time movie maker I've found it rather easy. As I've gained more experience I'm discovering tools fir the more advanced movie maker as well. If you are using for business I highly recommend buying the Pro package. I'm really enjoying Kizoa.
Date of experience: May 8, 2017
Kizoa has not changed much since I last used it three years ago. You need more special effects and transitions to bring it up to date. And I'm not at all happy with you posting your name all over the slide shows including on the title of the shows when I post them to YouTube. It's one thing to have your logo on each one but quite another to put your name before the title of each one... that's too much.
Date of experience: June 25, 2015
We'll keep your suggestions in mind! Over the past three years we have focused on launching new features to the platform such as bringing Full HD to Kizoa, the ability to configure loops, a more precise music synchronization feature, and much more. We're actually coming out with some new text effects this week so keep an eye out for those ;) Also, if you have a Premium membership you can actually choose to remove all Kizoa logos from your slideshow, even when posting to Youtube.
There are certainly some things that would improve this program (here not all, but some):
- possibility to change the music in the middle of a film
- the "contours" of all of the photos is visible in the next frame
- looks cheap, but when working with it you have to upgrade and in the end it's expensive...
Date of experience: July 8, 2017
Hi Bea, thank you for your review. Can you please email us at support@kizoa.com so we can take a look at your movie to see why you can't change the music in the middle of your movie. You can change the music in the middle of a movie with Kizoa. We'd also like to help you resolve the issue with the "contours" you mentioned. We would need some more information regarding this problem but this should be able to fixed. Don't hesitate to contact us and thank you again for your review.
Love Kizoa! Very easy to use. Lots of choices. The only thing I would change (and maybe it's already available and I don't know how to do it) is to make it easier to see all the pictures in my video when editing so I can change the order.
Date of experience: November 11, 2015
Hi Barbara, I think what you may be looking for is actually in the SETTINGS tab located within the VIDEO MAKER space when you're working on your creation. It'll give you a global view of your slides and you can drag them around to reorder them.
Working with this program was such a pleasure. I was working on something for my son's graduation party and could not have been happier. The program was easy to use and the options were great. Will be using for future projects.
Date of experience: July 3, 2015
I feel so lucky I found your site, I knew in my minds eye exactly what I wanted for my sons wedding, and using your site was more than I expected. Reading the site jabber also helped me with queries coming up as I went along, very good communication from kizoa also thank you.
Date of experience: August 16, 2015
I found Kizoa while researching how to do a slideshow for the school I work at. I immediately liked ease of use of the program, and the ability to share the finished slideshow with our families via an email. I fell in love with Kizoa so much, that I showed my boss and she immediately purchased the lifetime membership for the full product. This is a great way to do a slideshow, and I'm looking forward to using all the new advances they have made.
Date of experience: August 25, 2015
As like one of your previous users, I have used kizoa to make a slide show for my sons partner. My son was killed in Afghanistan in 2012, as you can imagine this was a heart wrenching piece that I put together for her with her own choice music. I had no problems using your fantastic piece of software, but I was astonished that there was a charge to download or save to a disc. I was under the impression this was a free software.
Date of experience: June 8, 2015
We are deeply sorry for your loss and are thankful for your son's service. We would be happy to offer free Premium memberships to military veterans. Feel free to get in touch with me personally at veronica.gomez@kizoa.com and I'll arrange something for you.
I have breen playing around with making my photos into movies more recently than ever and now can create much more easily as a non-techy... I only wish there was more music to choose from and I wish the music menu would tell you the length without having to play as sometimes I would rather look at the length to match the movie I'm creating. I also wish it would tell me what music I picked so I can modify more easily. But it's very fun.
Date of experience: July 7, 2017
It's user NOT friendly. I have 20 years of graphic design experience and I have a hard time figuring out what to do, how to make modifications, and downloading my final product. Also, it's even more dificult to make changes if you used templates. Very unhappy & looking for another app to do my videos.
Date of experience: May 29, 2019
Hi Diana,
We're sorry to hear that you have difficulties using Kizoa. Please feel free to contact me at armine.adamyan@kizoa.com and I will be glad to assist you.
Pay to get one video on "your site" and another on you tube with a watermark. Then told we have to pay more to get the actual video. Scam bait and switch. How about a business model where I pay 14. 99. 9. 99 for one video and 4.99 for a membership? The only positive is the software makes good videos. However not worth the price point for you to get site hits or your marketing logo. Fire your marketing team and get more realistic with the pricing model and be up front about what you are paying for. Disgusting way to do business.
Date of experience: June 25, 2015
Sorry for the confusion in our memberships, actually with one membership and only one payment you're able to embed your slideshow on your website without any logos, download it to your computer, or pretty much do as you want with your video without any Kizoa branding. These features are including in our Premium DVD membership which you can use for a Lifetime and as many videos as you want. Send me an email at veronica.gomez@kizoa.com and I'll see if I can work out something for you.
I tried several other slide show softwares, all of which, like Kizoa, offer a free version that works in a limited way. Of the free versions, Kizoa was clearly the best for my use and I did purchase the $100 version. I am very satisfied with it, now that I am pretty far up on the learning curve. I'm retired so was not "born with an electronic gadget in my hand" and did not have any previous experience with graphics software or slide maker software or video editting software, so I really was a raw novice. I watched several YouTube videos about how to use the software and found them quite helpful. Now I get raves on my slide shows and am confident I made the right choice.
Date of experience: November 10, 2015
I have made over 40 videos and have no complaints so far, apart from:
Log in is a bit long winded, having to enter details every time can be a bit annoying. All my other programs are one click log in.
The only other problem I find is that there is a lot of buffering waiting for the program to catch up even though i have a good internet connection.
Another minor problem is that when you download a video it is not downloaded with the file name that you gave the video.
Other than that it is a great program and I would recommend it to anyone. I will continue to use it, I haven't found anything better.
Date of experience: July 6, 2019
Hi John, we're already working on that and very soon there will be no waits to enter your Kizoa account.
Thank you! We appreciate your feedback.
I have used Kizoa since 2012. It is my "go to" for any video clip I make. I have a basic and a premium account. Never any glitches when working in the program. I have had great reviews on anything produced in this program. The ability to edit individual photos/videos and variety of options to add bells and whistles or just enhance what you have it great. The variety of options make it the best I have come across. You can use their templates or create from scratch. Nice music selection, with ability to upload your own. Tech support is awesome. User error, and they were patient and respectful with my mistake. Can't say enough about this program and tech support. Only program I recommend!
Date of experience: October 15, 2016
I spent days putting together a slideshow for my sons first birthday tomorrow believing, as the website advertised, that this would be FREE. This is not in fact the case and I am now being asked to pay money to download the video. I am absolutely devastated as I could have spent this time using an alternate software that is in fact free. False advertising.
In addition, I am now reading reviews of others who have experienced similar things and equally as shocked to see that Kizoa has not updated their website to reflect the fact that it is not in fact free, even after receiving this feedback!
Date of experience: January 7, 2016
Hi Lauren, we're sorry for the confusion of what features are included under a basic account. We appreciate your comments and will look into making further changes to make this clearer in the future. I did exceptionally request your movie in MP4 format so that you can save it to your computer to keep. We hope that helps! Our system shows that you were able to download the file, but if you need any further assistance please let us know.
Create videos, slideshows, collages, and edit photos from the convenience of a single platform with your own account. Combine your photos, videos, music, text, effects, and more for amazing results you can't find anywhere else.
Kizoa was founded in 2007 in Paris, France.
Hi Alyssa, we are unfortunately experiencing some slowness on the site at the moment, but our engineers are already hard at work to get everything back to normal!