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    Kizoa

Kizoa

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Overview

Kizoa has a rating of 3.0 stars from 991 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Kizoa most frequently mention premium membership, several years, and tech support problems. Kizoa ranks 1st among Photo Sharing sites.

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Reviews (991)

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customer service (94) slide show (90) lifetime membership (14)
Thumbnail of user subramaniamr
India
1 review
2 helpful votes
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May 3rd, 2017
Verified purchase

Overall easy to use. Improvements needed on the following:
1. Chat support
2. Rename our movies
3. Royalty free Hindi instrumental

Date of experience: May 3, 2017

Thumbnail of user evanb25
Evan B. – Kizoa Rep

Hi, thank you for your review and for your recommendations. I have added your recommendation for chat support and for royalty free Hindi instrumentals to our list of improvements to make in the future. It is possible to rename your movies on Kizoa by going to "Settings" tab when you're in the Movie Maker space. When you click on this tab, you'll see a box towards the left of the screen where you can type in a new title to your movie. If you ever any trouble creating your movie, you can call us from 8am to 8pm EST at 1(844)898-4402 or email us at support@kizoa.com and any one of our customer service representatives would be more than happy to assist you. Feel free to contact us if you have any questions and have a great day!

Thumbnail of user shannonw20
Massachusetts
1 review
0 helpful votes
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August 19th, 2015
Verified purchase

Hassle free, easy to customize. Just wish music could go during certain parts, if wanted not the whole project.

Date of experience: August 19, 2015

Thumbnail of user ginnyl6
Florida
1 review
0 helpful votes
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December 19th, 2016
Verified purchase

I really enjoy using this site for exciting and fresh videos. It makes our family memories extra special.

Date of experience: December 18, 2016

Thumbnail of user aarond189
Kansas
1 review
0 helpful votes
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May 8th, 2020
Verified purchase

Software is a little outdated and themes are limited. Works well for short videos, but not longer ones (more than 5 min).

Date of experience: May 8, 2020

Thumbnail of user arminea1
Armine A. – Kizoa Rep

Hello,
You can create longer movies than 5min. With your offer, the duration of your movie is unlimited and you can choose between more than hundred themes to create your movie. Maybe you got an issue to create a longer one? Please feel free to contact us to explain it at support@kizoa.com. Thanks

Thumbnail of user royc173
Oklahoma
1 review
1 helpful vote
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May 25th, 2019
Verified purchase

I have used Kizoa for church presentations, promotional videos, and any number of cool projects. It is my go to tool

Date of experience: May 25, 2019

Thumbnail of user rebeccab322
Yanai G. – Kizoa Rep

Hello Roy!
We're glad to hear that you like our platform as much we do! Thank you for choosing Kizoa :D

Thumbnail of user julieh529
Wisconsin
1 review
0 helpful votes
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July 10th, 2019
Verified purchase

I love Kizoa! It holds my pictures and lets me make videos of family, which look professionally made.

Date of experience: July 10, 2019

Thumbnail of user arminea1
Armine A. – Kizoa Rep

Hi Julie, we're happy that you enjoy working with Kizoa. We appreciate your support!

Thumbnail of user christis26
South Carolina
2 reviews
0 helpful votes
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July 6th, 2019
Verified purchase

Fun site, user friendly.
Lots of options to make videos and design special effect pictures.
Good value. Definitely recommend.

Date of experience: July 6, 2019

Thumbnail of user arminea1
Armine A. – Kizoa Rep

Hi Christi, thank you for your warm comment. We're happy to hear you enjoy working with us.

Thumbnail of user anezinax
Greece
1 review
0 helpful votes
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July 6th, 2019
Verified purchase

An excellent experience which gives a variety of choices. I love readily made templates but also being able to create my own.

Date of experience: July 6, 2019

Thumbnail of user arminea1
Armine A. – Kizoa Rep

Hi Anezina, we're happy that you enjoy working with Kizoa. We appreciate your support!

Thumbnail of user terim70
Australia
1 review
0 helpful votes
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July 6th, 2019
Verified purchase

I have produced the most incredible videos of some wonderful memories made. J can't recommend this software highly enough.

Date of experience: July 6, 2019

Thumbnail of user arminea1
Armine A. – Kizoa Rep

Hi Teri; thank you so much for your warm comment. We're happy to hear that you enjoy working with us.

Thumbnail of user richardo33
Florida
1 review
0 helpful votes
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April 11th, 2016
Verified purchase

The learning curve was a bit challenging at first, but overcome rather quickly thanks to your tech support person, Alesa. Alesa is not only technically excellent, she has great patience and human relations skills. Her calm delivery helped us to deal with our initial anxiety in using your product. It is almost reached the point where I can't wait for my next technical question. Just kidding, please let me assure you I've about reached complete functionality with your product and except for an occasional bout with forgetfulness, I will likely curtail my calls. Where do I begin to sing your praises? I will start with the great service we received from your technical support person, Alesa. Her technical proficiency and calm demeanor guided us through what at first appeared to be a traumatic adventure. I called her countless times at each step of the way. She provided accurate answers and saw to it that I affected each step in the process. She never lost patience. She stayed focused on my complete satisfaction.

Now on to your product. It is outstanding. My wife and I wanted to make a pictorial presentation of our joyful lives from birth the present. We will enjoy sharing this work product with our family. It will also serve as a parting gesture at our inevitable celebration of life service at the other end which we anticipate will be many years from now. It took a little work but we now have a product of which we can be proud. Also we find comfort in knowing that our children will not be burdened with the task of rummaging through countless photo albums which would only produce a hodgepodge of graphics. We have incorporated your music and transitions and text which together with our photographs tell the whole story. We would be happy to recommend Kizoa to friends, family and others.

$#*! Olson

Date of experience: April 11, 2016

Thumbnail of user jeanineb6
California
2 reviews
0 helpful votes
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November 7th, 2016
Verified purchase

I'm still learning how to do alot of things. It would love if it was where I can good get more help. But other than that I love it.

Date of experience: November 7, 2016

Thumbnail of user lynnef8
Georgia
1 review
0 helpful votes
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January 14th, 2016
Verified purchase

I had added words to a movie/ slideshow and they weren't matching the music I had for my School Song. Alesa was wonderful and took the initiative to fix it and send it back to me. GREAT HELP!

Date of experience: January 14, 2016

Thumbnail of user jodyk12
Illinois
1 review
2 helpful votes
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March 21st, 2016

Claims to be free, then charges $30 to download your video after you spend hours and hours making it. I don't even need to download it! I just wanted to embed it on a friend's wall! It claims to allow posting to Facebook, but it only allows you to post the link to your own wall. How useless. The funny thing is, I'm totally willing to pay for this service, it was relatively easy to make. $5 per slideshow? Sure! $30 for one slideshow? No way. It lets you post to youtube, but then if you try to embed that, it won't show your title or description, it just turns it into an ad for itself and messes with everything not matter how many times you try to edit it. Super disappointing, going to make sure to tell everyone I know not to use it. Very deceptive, and makes me distrust this business. Sorry to post this guys, but that's what happens when you get greedy. Change your business model, I promise people are willing to pay some money, but when you're charging $30 to people who only need 1 slideshow, you're asking for it.: (

UPDATE: Thank you for sending me a free copy of my video, I do appreciate it. I also want to clarify something- there was no confusion about the $30 cost. I know that is for a "lifetime" membership, but that is not what I need. I just needed to do one slideshow, and that makes it $30 for my one slideshow. If you make slideshows a lot then that makes sense, but that's not the case in my situation, and I assume lots of other peoples situations. I was just saying that I think you guys should consider a cheaper option for one-time use. My guess is a lot of people would pay $5 for a slideshow, and very few will pay $30+ for a slideshow. But thank you for responding and sending my video, that was nice of you guys.

Date of experience: March 21, 2016

Thumbnail of user alesag
Alesa G. – Kizoa Rep

Hi Jody. Unfortunately, Facebook does not permit the posting directly to a friend's wall, and this is why this feature is not available. You can, however, post to your Timeline and then share the post to your friend's wall or you can copy and paste the online link of your movie to your friend's wall.

Concerning our $29.99 offer, it appears that there may be some confusion. Our Lifetime Premium Video membership would allow you to download as many movies as you would like, given that they are under 10 minutes in length. You can see all the details of this, and of our other memberships, on our homepage or by clicking the orange "Lifetime Premium" button in your account. I have, however, exceptionally requested the download of your movie, so you will be receiving a link to download your movie via email once the video file is available. I hope that this helps!

Thumbnail of user arthurb152
Florida
1 review
1 helpful vote
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May 25th, 2019
Verified purchase

It is simply an easy program to follow I have made many slideshows and cds to look at and show my family and guests

Date of experience: May 25, 2019

Thumbnail of user rebeccab322
Yanai G. – Kizoa Rep

Hello Arthur,
We're glad to hear that you like our platform as much we do! Thank you for choosing Kizoa :D

Thumbnail of user nikolak13
Croatia
1 review
0 helpful votes
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May 23rd, 2019
Verified purchase

I use Kizoa almost every day and my experiance with Kizoa is positive. Your movie is processing in short time and ready for download.

Date of experience: May 21, 2019

Thumbnail of user cydneyk
GB
1 review
5 helpful votes
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July 25th, 2013

Its not fair every time you try to upload a photo when your half way through a slideshow once youve uploaded a photo you have to start again! And its not fair, i tryed over 2 weeks with my daughter to add our own music and stuff but it didnt say it was premiam!... so when we pressed save it said to up grade £20! And that is a rip of you have to pay to make a video online and £20 for the year OMG! I mean i get the only good stickers and stuff are premiam that happens on loads of websites but for YOUR OWN music! DONT TRUST IT, IT IS A PEACE OF...

Date of experience: November 9, 2011

Thumbnail of user jorgeb22
Belize
1 review
0 helpful votes
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September 14th, 2015
Verified purchase

I HAVE MANY SONGS I RECORDED; BUT KIZOA REFUSE THEM ALL; OTHERWISE IT IS FINE BUT NEED MORE FEATURES; THANK YOU; I NEED TO UPLOAD MY SONGS BUT THIS ONLY TAKES MP3. WHY?

Date of experience: September 14, 2015

Thumbnail of user kizoab
Veronica G. – Kizoa Rep

Hi Jorge, I am sorry that you have been experiencing difficulties uploading your music to your account. Kizoa does also support AAC, M4A, WAV, and WMA file types, so please contact me at alesa.gawlik@kizoa.com in order to help get your music uploaded.

Thumbnail of user samye1
Canada
1 review
0 helpful votes
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July 7th, 2017
Verified purchase

We like everything about it except the waiting to get the final video. We will difinetly recommend you.

Date of experience: July 7, 2017

Thumbnail of user clintv3
Idaho
1 review
1 helpful vote
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July 7th, 2017
Verified purchase

When you share your video, out looks loke junk mail, nobody wants to open cause it's not your video its an advertisement

Date of experience: July 7, 2017

Thumbnail of user evanb25
Evan B. – Kizoa Rep

Hi Clint, thank you for your review and we're sorry about the look of the email that is sent out when you send your movie through our application. We will be working to improve how it looks in the near future. Please feel free to contact us at support@kizoa.com if you have any other suggestions about how we can improve our website. Thanks and have a great day!

Thumbnail of user patricial353
California
1 review
0 helpful votes
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July 7th, 2019
Verified purchase

For friends and family I've used Kizoa. I have micro fiche I wonder if Kizoa can develop for me if I sent them in?

Date of experience: July 7, 2019

Thumbnail of user arminea1
Armine A. – Kizoa Rep

Hi Patricia, we're happy that you enjoy working with us. Please contact us at support@kizoa.com if you have any questions.

Thumbnail of user garyt48
Tennessee
1 review
0 helpful votes
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November 25th, 2015
Verified purchase

Kizoa is awesome and the people who run it are quickly responsive and friendly. Use it to create albums and slideshows.

Date of experience: November 25, 2015

Thumbnail of user mariemichellel1
Canada
1 review
1 helpful vote
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May 25th, 2019
Verified purchase

I love this site, it's very good for video, modify pictures, etc. It's very easy to use. I recomand this to my all friends and family

Date of experience: May 25, 2019

Thumbnail of user rebeccab322
Yanai G. – Kizoa Rep

Hello!
We're glad to hear that you like our platform as much we do! Thank you for choosing Kizoa :D

Thumbnail of user clays27
Washington
1 review
9 helpful votes
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August 7th, 2014

This website is a peice of crap had to spend 40$ to save and another 30$ to burn it... it wont burn either

Date of experience: August 7, 2014

Thumbnail of user oguzhani
Turkey
4 reviews
6 helpful votes
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August 7th, 2020

The design and understandability of the site is bad in my opinion, they should fix it. I'm sure it will be a better site when they fix it.

Date of experience: August 7, 2020

Thumbnail of user amritlaln
GB
1 review
0 helpful votes
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May 26th, 2015
Verified purchase

On editing photos on slideshow shapes are not functioning. No satisfaction and irritating while editing.

Date of experience: May 26, 2015

Thumbnail of user kizoab
Veronica G. – Kizoa Rep

Oh no! Sorry to hear about this bug, send me an email at veronica.gomez@kizoa.com with more details regarding the process you're using and at which point it doesn't work properly so I can run some tests and find you a solution.

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From the business

Create videos, slideshows, collages, and edit photos from the convenience of a single platform with your own account. Combine your photos, videos, music, text, effects, and more for amazing results you can't find anywhere else.

Business History

Kizoa was founded in 2007 in Paris, France.

Company Representative

Thumbnail of user rebeccab322
Yanai G.
CEO

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