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Kizoa has a rating of 3.0 stars from 991 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Kizoa most frequently mention premium membership, several years, and tech support problems. Kizoa ranks 1st among Photo Sharing sites.
It would be nice to disclose that i will have to pay to use your service before i put effort into making a video.
Since i did enjoy the website i was thinking of purchasing a membership in the future but now after this i do not want to use your service again.
Date of experience: March 8, 2018
I had to make a slideshow with music, still photos and video for an organization. Very little time to do it. Tried different sites and was very frustrated. Found Kizoa and began to put it together. Very easy to learn. Was able to pick up the process very quickly. Great customer service. Definitely recommend. Worth paying the price for HD. Slideshow came out great and was viewed by 200 + people.
Date of experience: May 3, 2017
I just spent a couple hours making a video for my Dad's wedding only to find out afterward that I need to pay $30 bucks to be able to share it with him. Probably would have paid it if I knew before hand but since it was a surprise I think I'll take my business elsewhere.
Date of experience: April 16, 2019
Hi Amanda, sorry to hear about that. You can create movies with your basic account and download them into your computer if it's not more than two minutes. Let me know if you need further information. Is there something I can help you with in particular?
I had this application for awhile, but noticed, lately when I try to forward the link or email to my friends they are unable to view the movie. My membership is limited and in the past we had no problems and I enjoy using this application. Presently, I am unable to send my movies via email or link, it comes out blank to my friends. Not sure what is going on. Would love to continue using, but it is not useful if my friends cannot see my movies. Thank you and hope others are not having this issue?
Date of experience: April 18, 2020
I've used Kizoa for years. Love it! Can you please fix the music upload as soon as possible? I have a project that needs to be completed this week and your app will not allow me to upload any music.
Update... emailed the company and music upload feature was fixed by the time I woke up in the morning. Thank you Kizoa!
Date of experience: December 2, 2019
I have been using Kizoa for 4 years now. I make a DVD set to music for my parents and my husbands parents each Christmas that has pictures of our year. They love it. It is easy to use and has been a good resource for other events that have come up - a retirement celebration a work, a friends funeral etc. My family will continue to use Kizoa for years to come.
Date of experience: May 24, 2015
I stumbled across Kizoa while searching for a system to create a slide show for my daughters graduation party. I'm not new to creating a slide show. I did one a year ago for my son's high school graduation party and it was a big hit. I wanted to try a new system because the previous one was not user friendly. What I liked about Kizoa is the many features and most of all the quick response time from customer service. Your rep Alesa has been a major help to the point of even walking me through on things that are just way over my head to understand. I'm stilling figuring out the features with Kizoa however, I feel comfortable knowing that I can count on your customer service to assist.
Date of experience: March 15, 2016
I love Kizoa, and I prefer it over other popular online video editors. I have tried many, and this is imho the best one so far.
It's much better than Magisto and others. It has more controls, it's very easy to use, and you can really get what you wanted.
I bought the lifetime subscription, and I don't regret it. Highly recommended
Date of experience: July 27, 2016
Thank you for taking the time to share your thoughts on Kizoa, Stefano. Should you ever have any questions or need any assistance, please do not hesitate to contact us!
I bought kizoa to put together a tribute for my fathers funeral. I didn't want the funeral home doing it, I wanted to add our own heartfelt personal touches. 2 weeks later I used it again for my mum's funeral. I found it very easy to navigate at the most stressful time in my life. Truly, if I can use it, anyone can.
Date of experience: July 7, 2019
Hi Lyn, we're happy that you enjoy working with Kizoa. We appreciate your support!
I enjoyed using the program. There a few upgrades that could be made, like the ability to turn the assistant off as well as being able to create your own template and copy it to a new slide as far as font/font size are concerned, but the program did what I needed it to do.
Date of experience: August 27, 2016
Hi Debra, I believe we may have spoken on the phone last week! I have shared your suggestions with the rest of the team and they are taking them into consideration. Also, it is possible to turn off the Kizoa assistant. The next time it pops up just uncheck the box "Keep using the Kizoa Assistant". Hope that helps!
I LOVE Kizoa! I found it when I had to do the memorial video for my brother back in 2012 and since then I've used it for other memorials along with other celebrations and gifts. I love the collage usage as well as being able to add my own music. I always look forward to when they add different transitions and effects - keep up the good work Kizoa, I'm in for life!
Date of experience: May 18, 2015
Hi Loretta, I'm very sorry for your loss and the circumstances for which you had to make your first video. I hope that all your future slideshows and videos are for joyous occasions! We love our fans and look forward to making Kizoa the best for you, forever! =D
I was considering purchasing a membership to this site but had questions. Evan listened carefully and answered them all, despite being relatively new to the software site. He was enthusiastic and polite and in all likelihood has convinced me to purchase this product.
Date of experience: January 6, 2017
My experience with customer service has been phenomenal. Whenever I call (which is alot) I receive very friendly service and my issues are resolved very promptly. When I was considering purchasing this program I was very hesitant at first but now I am so glad I did, there are so many features that I forget about alot of them. Keep up the good work
Date of experience: August 2, 2016
I have used this on-line software or over 5 years it continually gets better. Haven't used it as much lately but I am sure it will have great suprises new functions when I do. Customer Service is always responsive and very nice.
Very Happy I found it so long ago. Tried others, but for my needs and interests this is The Best. Recommend always.
Date of experience: July 6, 2019
Hi Mich, we're so happy that you like working with us. Thank you for your comment.
ZERO STARS. POINTLESS. Download stops at 99%... nothing else ever happens after that. The entire purpose of this is to create a video and it cannot complete one 39 second video with 8 slides. WHAT A JOKE. Also I find it bizarre that and archaic that Kizoa doesn't seem to recognize png images with transparent backgrounds-instead it inserts a blacked out background. Everything is super generic, but I thought with the option of uploading your own images and gifs that'd give more freedom of use but the gifs don't upload and Kizoa can't recognize transparent backgrounds. What is the point really.
Date of experience: January 7, 2020
Hello Miranda,
Thank you for your feedback.
We have checked your account and there were some problems with your film, one of the problems was one of the gifs that you have uploaded into your account was "broken" and also a png file, this prevented the correct downloading of your movie.
You can upload gifs into Kizoa, but you have to make sure that the gif is in the correct format and with transparency, and also choose the option "save as gif" when downloaded.
When these cases happen, an email is usually sent to inform you of the problem and is asked to contact the support team, have you received any of that email? Because we didn't receive any email from you to inform us about that.
We will contact you soon by email to explain how the gif upload works.
Thank you
The tool is not intuitive and as missing features that would make the experience much more helpful. Such as:
1) when making a movie, enable a feature that shows which photo has already been selected, so that you don't have to guess or search to confirm
2) enable a feature to "randomize" photo place assignment in a movie so it doesn't have to be done one by one.
Date of experience: May 21, 2019
I had a very pleasant time creating my movie. It's so important to my company to have a quality product that I can sell. The software really made my project stand out and hold up to the competition. Thank you.
Date of experience: April 22, 2016
On several occasions the program would only allow me to add one photo at a time and then it would return to the beginning, very frustrating. Customer service was helpful but often I was told it was a programming problem.
Date of experience: July 11, 2019
Hi Steve, sorry to hear about that. We're happy that you enjoy working with Kizoa.
Purchased the advanced program and have not been able to edit my videos for over 6 months. They acknowledge the issue was on their end and committed to refund my money. 6 emails and 2 months later I still have no refund. I have not been able to process my videos and it appears they are not going to do what they said they would. Stay away from this company. Very unhappy! Lamar H
Date of experience: March 5, 2020
I have been using Kizoa for years. Now when I try to log in, I get the spinning wheel of death that only loads to 80%. I can even get to the login screen.
With pending deadlines, I will need to look for other options. Really frustrating and disappointing Kizoa!
Date of experience: December 6, 2019
I bought the pro product i also used a coupon it was about $90.00 us dollars. I had several questions on using the slide show and they answered me the same day or the followng day. Simple to use and lots of features. Very satisfied!
Date of experience: June 25, 2015
I owned a film and video production company in the U.S. for 30 years. I produced and directed videos and commercials for U.S. Fortune 500 companies. Now I am retired and am making video / slide shows for family and friends using Kizoa. I am completely blown away by the capabilities, ease of use and production tools available. The music is first rate, the platform is very stable and user-friendly and the customer service is a live-voice phone call away. Kudos Kizoa!
Date of experience: January 9, 2017
I truly love this program and have used it for the past 3-4 years now for sports team videos at the end of each season. The ability to drag and drop pictures and music is super easy, and I love the various options available for slide transitions, text, and backgrounds! I will absolutely continue to use this program!
Date of experience: May 21, 2019
I am an Art teacher at a middle school. I recently made a "movie" to showcase my school's social/emotional learning project. Although I was very short on time, by combining my photos, a few captions, online music, and colorful transitions and effects, I had a presentations that looked great.
Kizoa was easy to use and enhanced my ability to be creative.
Date of experience: July 6, 2019
Hi Sherry, we're happy that you use Kizoa especially for educational purposes. We value it a lot. Thanks for choosing Kizoa.
I have had the best experience with Kizoa! I especially love all the new features! It is easy to use, and I think the end results are excellent quality. I have had a few issues at times, but I have called and emailed and have had very pleasant, helpful individuals to assist me and resolve the problems. The only negative is that recently I have had some issues with downloading videos. The last time it took three times to get my movie to completely download, and when I went back to the site to download it on a different computer, I was unable to do so. Overall, I am very pleased with Kizoa and will continue to use it. Thanks! Kizoa is awesome!
Date of experience: May 28, 2019
Hi Lori,
Thank you so much for your warm comments^^ Sorry to hear about your problem uploading your video, please feel free to contact me at armine.adamyan@kizoa.com and I will be glad to help you.
Create videos, slideshows, collages, and edit photos from the convenience of a single platform with your own account. Combine your photos, videos, music, text, effects, and more for amazing results you can't find anywhere else.
Kizoa was founded in 2007 in Paris, France.
I apologize for the confusion! While the majority of Kizoa is free, including making and sharing movies of unlimited duration online, or downloading to your computer if under 1 minute in length, we do also offer Premium lifetime memberships to unlock more features. While we would like to offer a completely free site, this is difficult as we also have to maintain the Kizoa company, servers, employees, etc so as we can continue to improve Kizoa as much as possible ;)