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Kizoa has a rating of 3.0 stars from 991 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Kizoa most frequently mention premium membership, several years, and tech support problems. Kizoa ranks 1st among Photo Sharing sites.
First rate for organising your photos
And videos. Also good for sharing on you tube. I have used kizoa for several years now am delighted. Particularly enjoy music one may attach to ones creation.
Very reasonable costs of site.
I wholeheratedly recomend.
Date of experience: July 6, 2019
I'd no major issues for the past few years with Lifetime Membership - but now it's suddenly stopped working - the Kizoa.com web URL is invalid to access the program, and without notification, it appears that you cannot upload music files more than a few seconds long anymore - what use is the program in that condition? I paid good money in good faith for my lifetime membership. My emails to customer service are being rejected via Google, so i'm completely in the dark - as one other disgruntled purchaser remarked, 'we need to be informed about things like this' - urgently.
Kizoa - When will these functions be restored?
Date of experience: December 1, 2019
Indeed, we experienced a major outage. We've been running some ads on Google advising people to now go to kizoa. App since last week but you may not have seen them. We're so sorry about the inconvenience caused. Please contact our customer service at support@kizoa.app or call us at 844 898 4403, so we can get those problems sorted out for you!
I use this site alot to make organize my pics into slideshows and I think that even though you don't get everything with the free version, you do still get tons of options. Everytime I have sent them an email wth a question they always help me out. Overall i think they're pretty good and i'll keep using it!
Date of experience: February 1, 2012
I paid for it, so I use it. What should take an hour or so sometimes takes 20 hours of editing.
Because it's browser based, once you have a few items in you various libraries, lag is an issue. Yes, even with Windows 10 Pro, 16Gb RAM, Ryzen 5 2600 high powered PC running it.
It has some really cool features, unique and exciting to use. Just make it so we are able to actually use them please.
Date of experience: June 2, 2019
Hello Dave,
We are sorry you feel this way. We strive to update as often as possible so you can experience the best! Please make sure you have a strong internet connection and to empty the cache of your browser for the platform load and work better. Should you have specific questions, please don't hesitate to contact us at support@kizoa.com.
I loved all the help Kizoa gave to me! I called 3 times in one day for help, and they walked me throughout to make sure I got everything done that I needed help with. Super cute templets, music is good, it's all around a awesome site! Hope you all enjoy as much as I have.
Date of experience: August 22, 2016
I'd been using web. Photodex for a few years to make quick slideshows for clients but it was a bit too automated for me. I wanted to customize more without paying an additional hefty fee since it already costs several hundred dollars a year. Kizoa is more flexible in several areas but it's difficult to precisely edit video segments, select and time music, control music volume over video clips, etc. I've used it less than 5 times so it was a real money waster to get the lifetime membership since I've gone back to editing on my computer.
Date of experience: May 22, 2015
We're sorry that you don't find our app satisfactory. It's true that our video sement editing could be more precise and we definitely do have plans to improve that before summer. Regarding music control, we will indeed improve that in the future, this may take a few months before it's done.
I am unable to log in and view the program from my iphone. I could view movies on a link but not by going directly to the website. I would hope this is resolved since I have a lifetime membership. The only other issue was sound was not able to be heard on my iphone for a collage. I was told this is a known problem. Possibly creating an app would even be better. Overall, the app itself seems to be fairly to be creative and I'm happy with it.
Date of experience: March 5, 2016
I have created some slideshows already and overall I had a good experience.
The good:
- lots of animations / backgrounds / templates / transitions / effects to choose from
- photo editor
Allow you to do basic or advanced photo editing
- impressive collage tool
- ability to save and share videos
The bad:
- missing search function
If you want for example to search for "star" in animation
Or for "fade" in transition you have to browse through all categories to find it
- occasional glitches (possible due to cacheing of images)
Some parts of the application are able to rotate pictures based on orientation / exif but other parts not (mostly editors) so occasionally some pictures will be presented rotated.
- missing support ticketing system
All requested are responded but you don't know if they will solve your issue and when
- while editing slides one by one you have to remember to save frequently or you will lose your work.
Date of experience: December 10, 2015
Hi and thanks for your detailed review! We'll take a few of your "cons" into account and see what we can do to improve those points. As far as email support we generally respond to all emails within less than 24 hours. We also have a toll-free customer hotline so you can reach us immediately (844)898-4402
I use Kizoa on a weekly basis for my microbusinesses. It is a reliable product at a reasonable price with excellent customer service. I have a lifetime subscription for my business... but... here's the problem: Kizoa is Flash-based, it has been down for several weeks, and we all know Flash is going away next year. What we need to be looking for is companies that can do the same thing with HTML5. I haven't found any yet. I certainly do hope Kizoa is able to get back online, because of all the options I tried while it was down, it's still by far the best - when it works! FWIW per Mike's review I was able to access my account via kizoa.it and make a video, so thanks for that, Mike!
Date of experience: April 15, 2019
Hi Liz, I'm glad you've enjoyed Kizoa so much!
Surprisingly fun, easy, and very customizable way to make slideshows. Just what I was looking for.
Was led to this site from google claiming it to be somehow free but found their rates were $30 for a lifetime download access. There should at least be a one-time presentation purchase as an option.
Still, I went on and completed the presentation because I enjoyed its flow.
The presentation is annoyingly buggy though, with some slides randomly taking more than the specified time. I hope for a free one-time dl of my Jacobs presentation please.
Date of experience: March 27, 2016
I am also in the same spot as you guys. Looking for the site to up for the last 48 hours and already talked to that lady for multiple times and she is promising that it will be back within hours but not yet. I am also frustrated about the situation, all my work is there and i have an important presentation this Saturday. I already told the lady that if the website is not coming back soon they will be in trouble. Hope it will come back soon...
I liked the program a lot in the past... but what to do now...
Date of experience: November 21, 2019
Dear Jose, I am very sorry for what happened. We've been running some ads on Google advising people to now go to kizoa. App since Saturday but you may not have seen them. Again, I am very sorry for the inconvenience.
Offers lots of Variety and is easy to use. Could use a wider variety of animations. It's heavy on the love/wedding theme. I use it for real estate videos and wish there were more things on it related to home. But other than that, I love it!
Date of experience: May 18, 2015
You've made a great point, we'll start working on a new real estate slideshow template =)
I tried posting my creation on facebook but all it post is a advertisement for kizoa. So I spent hours working on something I cant post. Try smilebox at least when you post something you make through them people can see it.
Date of experience: October 9, 2013
With this application is very easy to create a short video showing how to photographs and moving records. The application is a powerful range of templates, providing both visual and musical. Yet despite my small experience I evaluate the application very well.
Date of experience: June 25, 2015
It worked great before, but now on this new kizoa. App it seems like we cannot upload mp3 files for music like we did before, and we also cannot download the movies we make. I paid for a lifetime membership. I understand some technical difficulties may occur sometimes, but we need to be informed about things like this.
Kizoa - When will these functions be restored?
Date of experience: November 29, 2019
Was a great tool. Now I cannot even shorten a video clip. Has been stuck for months with glitches. If I cannot shorten a video clip in the software what is the point? I feel ripped off as I upgraded from the free version to get something totally unusable.
Date of experience: August 12, 2020
At first I purchased the basic (very cheap) membership just because I was curious! And now I am the owner of a Professional membership, and I have created more than 50 vids in here! So easy, so simple and such a good result with almost zero experience in video editing It's so great, I neaver tried to move to a regular (offline) video editing program. Kizoa is the best!
Date of experience: May 21, 2019
I am not particularly happy with this software as it did not meet my expectations. It is not user-friendly and has a lot of other issues. I have abandoned Kizoa a long time ago and cannot even recollect my login details as I have moved over to better software.
Date of experience: July 6, 2019
Hi Esther, sorry to hear you had difficulties using Kizoa. Please, let us know if you have any other questions. We appreciate your comment!
I was very pleased to find a software package I could use to build a professional slide show with music for my brother's Memorial Service. It was time consuming, but rewarding. The pricing seemed high for a one-time use.
Date of experience: May 22, 2015
Hi Jean, your Premium membership is actually a Lifetime membership so you can use it as many times as you want for as long as you want, it'll never expire ;)
Inaccurate cutting of video. Also very slow despite the high bandwidth that I have. Sometime editing on the time line just freezes on a clip that I am trimming. I've given up for the time being. At least with the software on my computer I don't have to wait for something to happen with the cursor spinning.
Date of experience: July 11, 2019
Hello Peter,
This seems like a technical glitch. We sincerely apologise for the inconvenience caused. Please contact our customer service at support@kizoa.com or call us at 844 898 4403, so we can get this sorted out for you asap!
Hello. I completed a, "Contact the Kizoa Support Team" form online trying my best to describe a few problems that I was having designing one of my, "My Movies". After submitting this, I thought I probably wouldn't hear back until tomorrow but I received a call from Sam who understood the difficulties I was having. Right away, he directed me on how to solve my problems which made major improvements to my, "My Movie". He was great! I couldn't have done it without him. He was also very patient with me. My thanks goes out to Sam. Feel free contact me if you have any questions.
Date of experience: August 10, 2016
Thank you for sharing about your excellent experience with Sam!
Kizoa is great, and I love the movie that I have made. Unfortunately I cannot use it :( The site is very misleading in that you are able to create your entire movie, but then are unable to download it without paying $50-$100. I have spent many hours creating a movie of all of my nephew's first videos to give him for his 2nd birthday, and now I am unable to give it to him, which is very upsetting.
Date of experience: March 2, 2016
Hello Laura, we are sorry to hear about the confusion regarding our Premium features. For this instance, I have gone ahead and requested a download of your movie for you, so please keep an eye on your inbox for the link! We hope this helps! To clarify what is free versus what requires a Premium membership, please check out the features of our memberships on our website or within your Kizoa account by clicking on the orange "Lifetime Premium" button in the top left corner.
I enjoy your program, it's easy to handle easy to understand and it's quick in getting project complete would like to different Temp plates it's great for me I like working with photos and videos and creating my projects thank you once again, keep up the good work. Mr. Anzara
Date of experience: December 28, 2016
Terrible. It says FREE. I spent 3 hours making this godamn video only for me to have to pay to share it. Complete BS and a scam. Do not come on this site or do anything. It's full of tricks to make you spend money for "free." and they act like you can share it to youtube, but you cant.
Date of experience: May 31, 2015
Sorry that the basic features weren't very clear. Send me an email at veronica.gomez@kizoa.com and I'll work something out for you. With the basic account you can only use the music that Kizoa provides, but you can include as many as you want. If you include your own music, then that is part of our Premium features.
Well i should said there is alway's space of improvement needed, i find your effect
There need more variety i find in the movie maker they have those effect which you are let off such 3Dripple Warp etc that will make the video more real, let me set am example for that a man & woman facing each which this effect that can make a kissing scene appeal they call this as a camera trick, what we call today as effect, that.'s my shallow experience to ur feedback have a nice day bye.,
Date of experience: August 20, 2015
Create videos, slideshows, collages, and edit photos from the convenience of a single platform with your own account. Combine your photos, videos, music, text, effects, and more for amazing results you can't find anywhere else.
Kizoa was founded in 2007 in Paris, France.
Hi David, thank you for your comment. We're happy to hear that you like working with Kizoa :)