Krush Kandy

I ordered a jacket on the 22nd and tried to reach out after it never shipped. The 5th somebody finally emailed me back and said it would take 5-7 business days. I stated if that's the case why still nothing. She's like oh they are behind but it's here today and should be sent out today. I wanted this jacket for vacation. It's now the 13th and still has not been shipped. I'm super depressed and nobody is answering me. I want a refund and don't want the jacket at this point.

Krush Kandy Boutique is my go to for fashion and jewelry, and the deals are amazing! Kristyn has such great taste that I've stopped going to the mall! There are at times mishaps, but her staff never fail to fix it! Kristyn deserves a thousand

Customer service for Krush Kandy boutique was phenomenal. I had a few hiccups along the way, but everyone I spoke to was so kind and sweet even when I was a bit frustrated. Overall, my experience with Krush Kandy was amazing, and I will be purchasing from them again. Highly recommend.

I placed an order early December of 2023 and I am still trying to get my purchase resolved. There is no communication from them unless I reach out. They ignore and refuse to take responsibility even when I reported them to the BBB and I am still out my money they took from me back in December because they only issue you a credit to their boutique to which I tried ordering another item on February 8th that I have yet to receive. Pictured are the email communication and you can see that there are no status updates unless I reach out first. Absolutely the worst experience I have ever encountered with a "small" business

Beautiful clothing, accessories and the most beautiful, authentic jewelry pieces but best of all is their customer service by Catherine! She is the absolute best, hands down! She is polite, friendly and simply amazing!

Krush Kandy is quick to take your money but slow to deliver your items or you don't receive at all. Several mistakes, extremely slow to respond, the phone number is not listed to contact them, and items are not worth it. With so many other online boutiques that provide exceptional service and items, don't waste your time with Krush Kandy.

I've watched a few boutiques and none compare to KKB. Kristyn is so personable, live shows are the best, great quality with clothes, shoes and jewelry. Great prices and fast delivery. Best turquoise jewelry.

I had a question regarding an item that I accidentally deleted. The AWESOME customer service attached pics of where item was located. KKB team all the way around has always been helpful, sweet and go above & beyond. Outstanding items, Outstanding customer service!

Didn't receive an item on my order. Emailed 5 times, Facebook messaged twice. They would respond that they got the emails and never send the item!

I have been buying from this boutique for 3 years now. I have tried many boutiques and now only buy from KKB and one other boutique. Everything has been amazing quality! Even the mystery bags have been awesome! I have shared some issues with them and received an email almost right away. They are so positive and friendly! Everyone that works for them works hard and Kristyn is so down-to-earth! You won't be sorry buying from them!

I just want to say I know that KKB has had their growing pains as a small business. I originally started shopping back in 2018, I ordered a sweater and they found a defect and could no longer order anymore from the vendor. Kristyn took time out of her day and called me herself to apologize. From that moment on I have been a customer. They have treated me very fairly and have ALWAYS been kind. I imagine having a very small team and managing THOUSANDS of orders is no easy task. They have always provided me with very fair resolutions to any issue I have ever had. I know that I've seen a few frustrations with preorders that take 4-6 weeks, but the quality is amazing, and having custom made high volume quality pieces so take time. Kkb has always always in the now 5 years I've been shopping treated me kindly like a valued customer and member of their community. No business is perfect and they all have their growing pains. I am and will remain a very loyal KKB customer.

I love shopping from Krush Kandy Boutique. They have great customer service. The jewelry is top notch and their other products that they have like clothes,shoes etc have great quality. I do recommend buying from here.

Every piece of clothing and jewelry I have received from krush kandy has been of high quality. The clothing and jewelry was well protected in the mail. I never had any issues receiving what I paid for.

I love everything I have gotten from Krush Kandy. It's all high quality & beautiful. Pre-orders may take a while, but they are worth the wait.

I love Krush Kandy! Wonderful service. Quick replies. Beautiful jewelry and clothing. I love all of their products. Kristyn and Eric are awesome! I would highly recommend their site. High quality products!

I ordered a necklace in March…still don't have it and asked for refund.nothing….i have emailed to many times to count and am furious about no reply! I don't have picture but have order number!

I placed an order back in March and still have not received my order. I've reached out to them multiple times and they will not respond. The got my money, I got left on read.

I received the wrong ring weeks ago and have yet to receive a response as to how to return or exchange for the ring that I ordered. If I could give less than 1 star, I would.

I ordered a sterling silver bracelet from them and didn't receive. Sent an email and no contact. Do not order from them, they take your money and don't provide product.