• LawnStarter

LawnStarter

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Overview

LawnStarter has a rating of 3.8 stars from 1,767 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LawnStarter most frequently mention great job, timely manner, and reasonable price. LawnStarter ranks 1st among Lawn Care sites.

  • Service
    953
  • Value
    900
  • Shipping
    114
  • Returns
    124
  • Quality
    804

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 93.8%
Positive
422
Neutral
6
Negative
22
253
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How would you rate LawnStarter?
Top Positive Review

“Excellent Service”

Sammy V.
7/16/24

Jeremy did an amazing job working on my lawn. He really pays attention to detail and will do everything he can to leave your property looking nice. I am looking forward to having him continue with his services in the future.

Top Critical Review

“Deceptive Advertising”

Mitchel M.
8/22/24

Was looking for a one-time mow, their website says they offer a one-time mow. Ask for a quote, they call me and tell me they require a minimum of a three-mow service. I say I'm not interested in that. They text me the next day saying they have an exclusive offer for $19.00 of the first mow, call or click the link. I click the link; it says they offer a one-time mow again. I text them back and they say they require a minimum of three mowing services. I say I'm not interested in deceptive advertising practices; your website says you offer one-time mows. They say thanks, let me know if you change your mind. Ridiculous, honestly.

Reviews (1,767)

Rating

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Reviews that mention popular keywords

customer service (161) lawn starter (173) lawn service (269) grass fee (36) front yard (36) yard work (24)
Thumbnail of user rsnieto
1 review
0 helpful votes
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May 22nd, 2024

I was unfamiliar with LawnStarter but decided to take a chance. My first selection didn't show on the day they said. Admittedly, I got frustrated so I called LawnStarter Customer Service and they completely took charge. They got me scheduled with a new crew who showed up 48 hours later and went the extra mile on their service.

The site is easy to navigate and I just requested a new service through the app…it is so nice to have one place where I can organized all of my lawn needs. A+!

Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

We are grateful for your review, Roy! You inspire us to achieve more!

Thumbnail of user pattyjellis77
1 review
0 helpful votes
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June 16th, 2024

This was the first time I had used LawnStarter. They found Boris, Team Jeva Landscaping for me. They made it so easy! And Boris was prompt, polite and professional. He did a great job! Thank you.

Products used:
Lawn mowing.

Service
Value
Quality
Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

Thank you so much for such a great review, Patty! We are happy to hear you liked your first service. The next ones will be just as great!

Thumbnail of user donaldc1516
1 review
0 helpful votes
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June 16th, 2024

Kevin and his crew did a great job.
Our yard looks a lot better.
Fast, friendly service.
Kevin is my lawn care go to
He made good recommendations to help my yard look its best.

Products used:
Lawncare

Service
Value
Quality
Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

Thank you for taking the time to rate us, Donald! We appreciate your support.

Thumbnail of user stevied34
1 review
0 helpful votes
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July 2nd, 2024

My husband recently had a heart attack and can no longer do our lawn. This was the 1st time using their service. They did an amazing job. Highly recommend.

Service
Value
Quality
Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

Hi, Stevie. We’re so happy to hear you had a great experience at LawnStarter. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you for many years to come.

Thumbnail of user marcyh79
1 review
0 helpful votes
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July 9th, 2024

It was easy to set up service this service. The crew arrived as promised and did an excellent job. The crew member I met was polite and informative.

Products used:
Lawn service...cut grass, trim and then edge monthly

Service
Value
Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

Hello, Marcy! Thank you for taking the time to add a review. We appreciate your feedback and hope you keep on enjoying your lawn mowing services!

Thumbnail of user amckernan1998
1 review
0 helpful votes
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May 30th, 2024

Andrew of Lawn Starter did a great job on a badly overgrown lawn. Our previous service stopped coming and I was stuck with three weeks of growth. Andrew came out and did a fantastic job making the lawn look great.

Service
Value
Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

Anne, it gives us much pleasure to know that you’re happy with the service you have received from us. Your kind words encourage us to continue doing our best to make sure every customer’s experience is a memorable one. Thanks again, and have a wonderful day.

Thumbnail of user arthurw283
2 reviews
0 helpful votes
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June 12th, 2024

If anybody needs lawn care, I just ordered lawn mowing from LawnStarter and it went very smoothly. Marcos did an excellent job. I couldn't be more pleased.

Service
Value
Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

Hi, Arthur. We’re so happy to hear you had a great experience at LawnStarter. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you for many years to come.

Thumbnail of user carolync1463
1 review
0 helpful votes
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June 12th, 2024

Kinnon was such a awesome guy. He was understanding and very helpful with our wild backyard and even helped get the gate opened since it was hard to open. I highly recommend him!

Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

Carolyn, we'll be sure your praise reaches Kinnon! Thanks for taking the time to support LawnStarter with your kind review, we truly appreciate it.

Thumbnail of user jnnfredwr8
1 review
0 helpful votes
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June 8th, 2024

I went through LawnStarter to get my grass cut. They set out JJ's Lawn Service. I am very pleased with the job that was done and look forward to doing more business with this Service.

Tip for consumers:
Great Service to work with.

Products used:
LawnStarter

Service
Value
Quality
Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

Hello, Jennifer! Thank you for taking the time to add a review. We appreciate your feedback and hope you keep on enjoying your lawn mowing services!

Thumbnail of user stefnelli85
1 review
0 helpful votes
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July 7th, 2024

Great job, good service and very neat and tidy. Family loved the service. We are happy to use service again. Thank you¡!

Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

Wow, that was an amazing review for our crews! Thank you so much, Stefan.

Thumbnail of user kayguinane
1 review
0 helpful votes
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June 20th, 2024

Alan mows the lawn on a rental property and is excellent at keeping me informed about the schedule and condition of the lawn. The tenants are happy with the results.

Service
Value
Quality
Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

Thanks for reviewing Alan’s lawn care work, Kay! It's always good to hear about our providers doing good work. And if you ever think of a way that we can improve our service, definitely let us know through the app.

Thumbnail of user alvinb209
1 review
0 helpful votes
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July 3rd, 2024

These guys are very hard workers and they get the job done quickly! Great job! The guys came in and took care of business! Have a blessed day!

Service
Value
Shipping
Returns
Quality
Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

It’s great to hear that you had a positive experience with LawnStarter, Alvin. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know.

Thumbnail of user henrym897
1 review
0 helpful votes
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July 2nd, 2024

Nick did a great job. The grass was cut as I requested, and the edging was fantastic. He was on time and notified me prior to his arrival, cleanup was great.

Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

Hi Henry, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5-star, as we strive to provide just that for all our customers. We appreciate you allowing us to serve you.

Thumbnail of user taram69
2 reviews
0 helpful votes
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June 13th, 2024

I had scheduled for my lawn to be cut. The schedule came through within the next two days. The man came out at 7 am and got my lawn cut on the first day of scheduling.

Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

Hi Tara, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5-star, as we strive to provide just that for all our customers. We appreciate you allowing us to serve you.

Thumbnail of user janedieffenbach95
1 review
0 helpful votes
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July 3rd, 2024

Lawn looks amazing, gave us a great deal, kept our best interest in mind, and looking forward to continue working with him!

Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

Hello, Jane! Thank you for leaving a positive rating. We appreciate it!

Thumbnail of user antonj50
1 review
0 helpful votes
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July 3rd, 2024

DD communicated well as to their arrival and did a nice job getting a property that was unkempt and new to us in good shape. Nice Job!

Products used:
Lawn Service

Service
Value
Quality
Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that DD receives the recognition they deserve. Thank you again, Anton. Have a great day!

Thumbnail of user debbiem2003
1 review
0 helpful votes
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July 2nd, 2024

He has done a great job! He is very informative and professional. He seems to be a valueable employee. I would recommend him to others in need of lawn services.

Service
Value
Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

On behalf of all of us at LawnStarter, I would like to thank you for sharing this great review about our services! We are thrilled that you enjoyed your experience, Debbie.

Thumbnail of user anastasiab125
1 review
0 helpful votes
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July 2nd, 2024

Isaiah came to mow my lawn today and to say I am very pleased is an understatement. He was very professional and did a fantastic job with my property. I highly recommend his services!

Service
Value
Quality
Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

Thanks for reviewing your pro’s lawn care work, Isaiah! It's always good to hear about our providers doing good work. And if you ever think of a way that we can improve our service, definitely let us know through the app.

Thumbnail of user richardg3684
2 reviews
0 helpful votes
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June 10th, 2024

You did a really good job on my small lawn. I have just a little weeding to do, but I don't mind.
Thank you again for doing what you said you would do!

Products used:
Lawn Service

Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

Hello, Richard! Thank you for taking the time to add a review. We appreciate your feedback and hope you keep on enjoying your lawn mowing services!

Thumbnail of user nikkia156
1 review
0 helpful votes
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May 28th, 2024

Sachariel did a phenomenal job with my first lawn service with Lawn Starter. I was nervous bc the reviews seemed so mixed on thumbtack. I'm so glad my experience was what it was. He was sooooo nice and did a phenomenal job. My kids accidentally let our dogs out and Sachariel was just as happy to greet them as they were him! Lol. I hope to have him again!

Products used:
Lawn service

Service
Value
Quality
Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

Thank you so much for such a great review, Nikki! We are happy to hear you liked your first service. The next ones will be just as great!

Thumbnail of user marshah360
1 review
0 helpful votes
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May 15th, 2024

Philip from Lawn Starters did an excellent job on my lawn. I had struggled with lawn mowing services never meeting my lawn requirements to the point of doing my own yard service.
My job has made it hard to keep up with the care of my lawn myself. I started researching a good company to take over my lawn service. After extensive research, I picked Lawn Starter. They set me up with Philip. I am very satisfied with how Philip met all my expectations regarding my lawn care. I have St Augustine and Bermuda grass so my yard requires special needs!
I would give Lawn starters, and Philip a five star excellent review.
See if I can get it I'm gonna go out and take a photo of my yard. I'll be back.

Products used:
Yard service

Service
Quality
Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us, Marsha. Thank you for choosing LawnStarter. We look forward to serving your lawn for many years to come!

Thumbnail of user ck142
2 reviews
0 helpful votes
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May 15th, 2024

LawnStarter is GREAT! No commitment to a contract, you choose how often and what dates for service. Mike took care of my property yesterday and did a great job. Polite, professional and great job. What more can you ask for. Oh yea - price. Reasonable prices and no huge monthly bill. Pay as you go. Best decision every. And yes - they do more than just cutting the lawn - a complete menu of services.

Service
Value
Quality
Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

Hello! Thank you for your review, C K! We are very happy to hear that you are satisfied with the service and are spreading the word about it. We appreciate your feedback and we look forward to serving your lawn for many years to come!

Thumbnail of user saleemm20
1 review
0 helpful votes
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June 29th, 2024

Service was on the day scheduled lawn looks good. I wasn't home but Fitzroy the lawn guy came to my house and performed a good job.

Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

Thank you so much for taking the time to share your experience at LawnStarter, Saleem. We take pride in knowing our customers are happy with their lawn mowing experience.

Thumbnail of user clayton31088
1 review
0 helpful votes
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June 20th, 2024

I asked to have some items removed and the company was professional and quick to assist with no hassle. Will be using them again.w

Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

Hello, Jonathan! Thank you for your feedback! We’re glad to hear our team provided quick and professional service. If you were happy with your experience, we’d appreciate it if you could update your review to 4 or 5 stars. Your support helps us serve you better. Thanks again, and we look forward to serving you soon!

Thumbnail of user ginac754
1 review
0 helpful votes
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June 1st, 2024

Felipe was great! He was friendly, fast, and did a wonderful job. I'm very happy with his service. I'm so glad I finally got someone dependable! Thanks!

Service
Value
Quality
Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

Hello Gina, glad to hear from you how happy our service turned out.

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Matt L.
Typically responds within 3 days

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