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LawnStarter has a rating of 3.8 stars from 1,767 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LawnStarter most frequently mention great job, timely manner, and reasonable price. LawnStarter ranks 1st among Lawn Care sites.
This company responds to reviews on average within 3 days
Jeremy did an amazing job working on my lawn. He really pays attention to detail and will do everything he can to leave your property looking nice. I am looking forward to having him continue with his services in the future.
Was looking for a one-time mow, their website says they offer a one-time mow. Ask for a quote, they call me and tell me they require a minimum of a three-mow service. I say I'm not interested in that. They text me the next day saying they have an exclusive offer for $19.00 of the first mow, call or click the link. I click the link; it says they offer a one-time mow again. I text them back and they say they require a minimum of three mowing services. I say I'm not interested in deceptive advertising practices; your website says you offer one-time mows. They say thanks, let me know if you change your mind. Ridiculous, honestly.
I started using LawnStarter, an online platform for lawn care. It was easy to schedule and they arrived on time and did an excellent job. They're offering a $19 mow deal on your first service.
Joseph, did an awesome job and timeously. My lawn had not been mowed and was a little overgrown and needed extra effort to mow. Great cleanup afterwards too!
Thank you so much for such a great review, Ronald! We are happy to hear you liked your first service. The next ones will be just as great!
Setting up my service with the app was easy and and only took a few minutes. As soon as I was finished, I heard from Samuel, my lawn care specialist. He was great at communicating with me, showed up on our agreed upon date and time, and did a spectacular job! He went above and beyond and and left my lawn looking amazing! I highly recommend this company and, very specifically, Samuel!
Thanks for reviewing your pro’s lawn care work, Tiffany! It's always good to hear about our providers doing good work. And if you ever think of a way that we can improve our service, definitely let us know through the app.
😳
It was half done. It wasn't professionally cut.from the front yard in the backyard. I have pictures, but it won't allow me to load. I had an appointment with them for Sunday or Monday. They came early May,16,2024. Yesterday! I had my actual appointment
Supposedly. To have with them for Sunday or Monday. They came early out of the blue. They waited to charge me extra fee's without my consent or acknowledgment. For something that we didn't agree too.And Didn't aware me about any extra cost. I had credit that was not even applied to. It's a scam. It was the worst experience ever displeased, disappointed. Please be careful of dealing with companies like this one. Oh not to mention, it's a small yard front yard and backyard.
That would do those type of Sloppy work ethic.
Hello, Whitney. We apologize for the inconvenience this may have caused you. We already investigated your issue and have an available resolution. We would love to discuss this with you further. We will be reaching out to you soon and making things right. Thank you!
Our lawn looked great when the service was finished. And they blew all the clippings off the sidewalks! Highly recommend.
Products used:
Lawn Mowing
We’re so grateful that you took the time to share your feedback with us, Utah State U. It’s our pleasure to serve customers like you. Have a wonderful day!
Kolton communicated well before the job and promptly set up a service date. He did an excellent job, lawn looks fantastic. Thank you.
Products used:
Lawn mowing.
We are grateful for your review, Aaron! You inspire us to achieve more!
I am pleased with the yard mowing service that was performed on my yard today. I am looking forward to the biweekly service continuing.
Tip for consumers:
N/a
Products used:
Yard mowing service
It is delightful to hear such positive words and it’s always a pleasure to serve you, Captain Jason!
This is the first time I used a lawn service for my yard. I was so pleased. Vincent's did a great job. Very pleasant,cooperative and when he was done my yard looked great. I am so happy I got Lawn Starter. Highly recommend them.
It is delightful to hear such positive words and it’s always a pleasure to serve you, Deborah!
Set it up through the application. Extremely easy to do. With a click of a button I had someone scheduled. Cant say enough good things!
Products used:
Law care
Thank you so much for taking the time to share your experience at LawnStarter, Hunter. We take pride in knowing our customers are happy with their lawn mowing experience.
LawnStarter makes lawn maintenance easy. I love that you don't need to be at home to pay someone. We had Jacob who did an excellent job with the mowing and trimming the edges of our yard. I highly recommend this service.
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us, Patricia. Thank you for choosing LawnStarter. We look forward to serving your lawn for many years to come!
LawnStarter technician Chuck gave my lawn its first cut this season, and I am very satisfied! He was mindful of plantings and had an eye for detail. There is a lot of mole activity in the yard and he made sure not to scalp the raised areas. Communication is great with this company. They want to know your picky preferences before they come out. LawnStarter was the only company that responded quickly to my lawn needs. Within minutes they responded and I was able to hire them for the season. These guys mean business, and they provide a great service. I'm happy to have signed up with them!
Products used:
Lawn mowing service.
Hi Lauren, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5-Star, as we strive to provide just that for all our customers. We appreciate you allowing us to serve you.
Signed up and received the $19.99 first cut. HIs first message to me was that he was here and was going to get started. Looked outside and didn't see anyone. Then he sends me a message saying his schedule is full and will not make it, this after stating he was here. Told him no problem and that I would cut it myself and he could show up the following week. Next week comes by and once again he states he cannot make it out and that I have been rescheduled from May 12 to May 17. I asked could he come in the middle of that week he said yes and that he would be out tomorrow and guess what no showed again so by now I have cut the lawn myself at least 4 times. He finally does show up and the Professional pulls up and takes his mower out of his trunk of his car, starts mowing but continuously had issues with his mower so he kept stopping, finished finally but used my leaf blower that was in my garage. (Professional crew). Second cut, goes fine. Same guy from first cut with a friend. Third cut, 2 different crews also no show when they said they would, so I cut the lawn myself, no responses from them via the messaging part of the app. Next day they show up unannounced, so I told them come back next week well they charged me anyway. They never cut my yard but charged me. After 2 months of getting basically 1 decent cut I canceled. Paid 3 times and I'm out. Do NOT use this company.
We sincerely apologize that your experience did not meet your expectations, Rodney. This responsibility falls on us, and we are committed to making it right. Allow us the opportunity to rectify the situation and regain your satisfaction. We'll be in touch shortly to explore the options available to address your concerns and ensure your satisfaction.
The crew arrived and asked if I had any specific instructions. The worked quickly and my yard looks amazing. I would highly recommend this service from this company to anyone.
Products used:
Lawn service
Tracey, it gives us much pleasure to know that you’re happy with the service you have received from us. Your kind words encourage us to continue doing our best to make sure every customer’s experience is a memorable one. Thanks again, and have a wonderful day.
Jose was professional and thorough. His attention to detail and the care he took was impressive. I am very particular about my lawn, as is the HOA.
I am very impressed with Jose and his quality of work.
Products used:
Lawn mowings
Hello, Andrew! Thank you for taking the time to add a review. We appreciate your feedback and hope you keep on enjoying your lawn mowing services!
I like LawnStarter for the ease of use. I can pay by credit card, check the app to know what day to expect lawn service, and get helpful notifications.
Thank you so much for taking the time to share your experience at LawnStarter, Katherine. We take pride in knowing our customers are happy with their lawn mowing experience.
Curtis was prompt, professional and courteous. Great customer service! He did a fantastic job and we look forward to working with him again.
Seeing that you had a 5-star experience is the best thing we could hope for! Your review means a lot to us, S D. Thank you for choosing LawnStarter. We look forward to serving your lawn for many years to come!
Getting my lawn done was a great experience.
The job was quick and very well done. I have found my new crew. Very reasonable, convenient and quick
Products used:
Lawn service
Hi Theresa, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5-star, as we strive to provide just that for all our customers. We appreciate you allowing us to serve you.
I was very pleased with LawnStarter. They arrived on time and did a great job. I would recommend LawnStarter to anyone who desires reliable, impeccable lawn care and hedge trimming service.
Hello Crystal, glad to hear from you how happy our service turned out.
I feel like service providers nowadays find ways to screw consumers. I was enticed with a $19 offer to return for service. I was charged $71 for mowing my front yard. I live in a townhome. My front yard is very small. It took about 10-15 mins.The vendor added a long grass fee…they can literally add whatever they choose to your bill and debit your account. Never again.
Andrea, we’re so sorry that your experience did not match your expectations. This is on us. We hope we can make it right. Please let us make it up to you. You can email me at hello@lawnstarter.com with LSREVIEWS-SJ/AH as the subject of your email, so we can discuss the solution we can offer you.
First company cancelled without warning after the date. They were able to help find another team to assist in a timely manner. They appear to have a good setup for app, overall user friendly.
Products used:
Lawn services
Wow, that was an amazing review for our crews! Thank you so much, Scott.
Nathaniel did a good job. Thank you. However, I think anticipating rain delayed the service. I think the job should have been done sooner. At the end of the day my lawn was done well and I would recommend Lawn Starter to others.
Thank you so much for such a great review, Sheryl! We are happy to hear you liked your first service. The next ones will be just as great!
Cyrill did a great job on my lawn, I would like for him to continue mowing my yard bi weekly, great job...
We are so grateful for your review, Clyde! Thanks for sharing your rating with us and the community.
Lawn starter is a great company I would recommend them to anyone great job yall and the price is great and reasonable for bi weekly
Hi Rochelle, this made our day. Thank you!
Kenneth was prompt, attentive and kind. Very easy to work with and he understood what I wanted the first time. Will definitely be using his services from here on!
It is delightful to hear such positive words and it’s always a pleasure to serve you, Allistaire!
Juan made sure he cut the grass in hard to reach places and was extra careful around the septic risers. Even cut the grass in the utility easement.
Thanks for reviewing Juan’s lawn care work, Leo! It's always good to hear about our providers doing good work. And if you ever think of a way that we can improve our service, definitely let us know through the app.
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We are so grateful for your review, John! Thanks for sharing your rating with us and the community.