• LawnStarter

LawnStarter

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Overview

LawnStarter has a rating of 3.8 stars from 1,767 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LawnStarter most frequently mention great job, timely manner, and reasonable price. LawnStarter ranks 1st among Lawn Care sites.

  • Service
    953
  • Value
    900
  • Shipping
    114
  • Returns
    124
  • Quality
    804

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 93.8%
Positive
422
Neutral
6
Negative
22
253
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How would you rate LawnStarter?
Top Positive Review

“Excellent Service”

Sammy V.
7/16/24

Jeremy did an amazing job working on my lawn. He really pays attention to detail and will do everything he can to leave your property looking nice. I am looking forward to having him continue with his services in the future.

Top Critical Review

“Deceptive Advertising”

Mitchel M.
8/22/24

Was looking for a one-time mow, their website says they offer a one-time mow. Ask for a quote, they call me and tell me they require a minimum of a three-mow service. I say I'm not interested in that. They text me the next day saying they have an exclusive offer for $19.00 of the first mow, call or click the link. I click the link; it says they offer a one-time mow again. I text them back and they say they require a minimum of three mowing services. I say I'm not interested in deceptive advertising practices; your website says you offer one-time mows. They say thanks, let me know if you change your mind. Ridiculous, honestly.

Reviews (1,767)

Rating

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Reviews that mention popular keywords

customer service (161) lawn starter (173) lawn service (269) grass fee (36) front yard (36) yard work (24)
Thumbnail of user susanm174
2 reviews
0 helpful votes
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May 2nd, 2024

This is the first time I've had to hire someone for lawn care. I just spoke to them yesterday and today they took care of the yard. It looks great! That's what I call excellent service! I'm so glad we found them.

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Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

Hello! Thank you for your review, Susan! We are very happy to hear that you are satisfied with the service and are spreading the word about it. We appreciate your feedback and we look forward to serving your lawn for many years to come!

Thumbnail of user susanc4701
1 review
0 helpful votes
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May 5th, 2024

The online web site is easy to use and navigate. Joseph responded back to me in a very timely fashion. I do appreciate that. Colin and Anthony came to do the work and did exactly what I wanted and were very quick about it. This has been a good and useful experience. I would recommend to everyone who needs some work done outside. Thank you all.

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Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

Thanks for reviewing your pro’s lawn care work, Susan! It's always good to hear about our providers doing good work. And if you ever think of a way that we can improve our service, definitely let us know through the app.

Thumbnail of user debbiea636
1 review
0 helpful votes
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April 30th, 2024
Verified purchase

I have had numerous lawn services and Lawn Starter offers all the standard services but with a competitive pricing and great service. They always follow the set schedule, email in advance of an upcoming service, and have an extremely user friendly app on which to manage services (schedule extra services, skip a service, etc.) They are very accommodating and really seem to care about the customer's satisfaction. My lawn looks great and has received many compliments from viewers. In a field where there are so many different vendors from which to choose, I highly recommend Lawn Starters.

Products used:
Regular lawn service, bush trimming and weed treatment.

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Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

Hi Debbie, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5-star, as we strive to provide just that for all our customers. We appreciate you allowing us to serve you.

Thumbnail of user donnat2304
1 review
0 helpful votes
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May 30th, 2024

There pros never come on time or when you're scheduled. I don't recommend. I've had every service rescheduled and they say due to weather but that's not true.

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Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

Thanks for taking the time today to leave a review about your lawn mowing schedule. We apologize for the unexpected delays in your schedule, Donna. I understand that this can be quite disappointing, especially since expectations were already set. When you have the time, you may email me at hello@lawnstarter.com with LSREVIEWS-Sitejabber as the subject of your email, so we can discuss the resolution we have for you.

Thumbnail of user nortondena
1 review
0 helpful votes
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June 5th, 2024

Caesar came out sooner than expected and did an excellent job on my lawn and very overgrown fence line. Highly recommend!

Service
Value
Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

Dena, we'll be sure your praise reaches Caesar! Thanks for taking the time to support LawnStarter with your kind review, we truly appreciate it.

Thumbnail of user bones14.72.js
1 review
0 helpful votes
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May 17th, 2024

Omg! What amazing service. I left this morning with a fairly out of control lawn and came back to a well tamed lawn. Thank you Chris and the gang for taking this burden off my shoulders.

Products used:
Lawn service and land shaping services

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Quality
Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

We’re overjoyed that you’re enjoying your experience with our team, Jenny. Thank you for choosing us to help you in making your lawn neat and beautiful.

Thumbnail of user bkouzios
1 review
0 helpful votes
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May 2nd, 2024

LawnStarter is very easy to use. Services were set up and scheduled very fast. Jose did a fantastic job, went above and beyond, and communicated well. Will be adding additional services through LawnStarter soon!

Products used:
Lawn mowing

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Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

We’re so grateful that you took the time to share your feedback with us, Brian. It’s our pleasure to serve customers like you. Have a wonderful day!

Thumbnail of user rachelp1097
1 review
0 helpful votes
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May 28th, 2024

Donald showed up on time, was very pleasant and left my lawn looking great!
Personable, responsible and my lawn looks great, everything I needed for a good business relationship.

Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

Hello, Rachel. Just wanted to let you know how much your review means to us here at LawnStarter. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Thanks again, and we hope you will have an amazing day!

Thumbnail of user jamlaruebow
1 review
0 helpful votes
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April 29th, 2024

I forgot I had services paused until this year with lawn starters. Elegant Lawn Services arrived and waited patiently until I called and received help from a really helpful customer service rep at Lawn Starters. He assisted me with resetting all of my information and getting back logged into the app. Elegant Lawn Services did an amazing job on my yard. Overall very professional, fast, stress free experience. Thanks

Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

On behalf of all of us at LawnStarter, I would like to thank you for sharing this great review about our services! We are thrilled that you enjoyed your experience, Jamal.

Thumbnail of user erictrutattoo
1 review
0 helpful votes
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May 24th, 2024

This was an easy process from start to finish.
The quote was quick and affordable, the app is a cool feature and most of all the quality of work performed is excellent

Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

Hello Eric, glad to hear from you how happy our service turned out.

Thumbnail of user kerriel7
2 reviews
0 helpful votes
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May 1st, 2024

My son is serving his country overseas and in his absence a neighbor complained about his yard. I was able to set up a bi-weekly service from another state so his lawn would be taken care of. It was effortless to set up and John did a great job! Thank you!

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Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

Thank you for choosing our company to address your lawn concerns, Kerrie. We appreciate your business and positive review. Thank you.

Thumbnail of user medicdee07
1 review
0 helpful votes
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April 27th, 2024
Verified purchase

Gaylyn with LawnStarter came to mow our yard for the first time this week. He did a fantastic job, paying attention to even the little details. Their first service is even the low affordable price of $19 to see how you like their services before you sign up for weekly, bi weekly or even monthly services. You can cancel your membership at anytime, but I promise, you won't want to!

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Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

Wow, this is exactly what we like to hear, Danielle. We prioritize customer satisfaction, and your review reaffirms the hard work we put in every day. Thank you!

Thumbnail of user cartiehood
1 review
2 helpful votes
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May 24th, 2024

They charged double the price without telling me. I would have said do not do it if I had known they would have charged me double the price. I will be filing a dispute on my card.

Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

Hello, Cartie. We apologize for the inconvenience this may have caused you. We already investigated your issue and have an available resolution. We would love to discuss this with you further. We will be reaching out to you soon and making things right. Thank you!

Thumbnail of user penhallegonj
1 review
0 helpful votes
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April 29th, 2024

I found LawnStarter online. The app was easy to use. Raoul showed up on time and introduced himself. He confirmed what I had requested online. Mowing, edging, and blowing debris from the driveway and sidewalk. Raoul did a magnificent job. Thank you Raoul.

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Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

Hello! Thank you for your review, John! We are very happy to hear that you are satisfied with the service and are spreading the word about it. We appreciate your feedback and we look forward to serving your lawn for many years to come!

Thumbnail of user alexusf3
1 review
0 helpful votes
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May 2nd, 2024

Dylan did an absolute wonderful job! He was very communication and respectful. He kept good communication up to the time he came to mow our lawn. I will definitely continue to use LawnStarter for my lawn services.

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Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

Thank you so much for such a great review, Alexus! We are happy to hear you liked your first service with Dylan. The next ones will be just as great!

Thumbnail of user loversfriends34
1 review
0 helpful votes
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June 5th, 2024

Happy with the service looking forward to the next cut definitely would recommend lawn care Wilkes-Barre Pennsylvania.

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Value
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Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

Hi Steven, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5-star, as we strive to provide just that for all our customers. We appreciate you allowing us to serve you.

Thumbnail of user nicks1754
1 review
0 helpful votes
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May 4th, 2024

Zyler is very compassionate and well understanding when it comes to our lawn care. He went above and beyond to provide us with all our needs we required, he's very knowledgeable and respectful regarding the services we require. I would highly recommend him and his team to fulfill all your lawn requirements.

Products used:
Lawn mowing, bush trimming

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Value
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Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

Wow, that was an amazing review for our crews! Thank you so much, Nick.

Thumbnail of user helenramsay1
1 review
0 helpful votes
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June 2nd, 2024

The app is easy to use to get quotes and schedule services! Matthew did a great job with my lawn and at a price I could afford!

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Value
Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

Wow, that was an amazing review for our crews! Thank you so much, Helen.

Thumbnail of user sheilas1226
1 review
0 helpful votes
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June 1st, 2024

I met my Part Time Hubby, Ricardo for the first time this morning and I love the work they did to my yard. I advise anyone who is in need of lawncare of any kind contact LawnStarter.

Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

We are grateful for your review, Sheila! You inspire us to achieve more!

Thumbnail of user mlinaloh
1 review
0 helpful votes
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May 24th, 2024

Thanks to Shane for cutting the grass. Much appreciated. Just need to cut around 4 inches next time.

Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

Thank you for taking the time to rate us, Merlina! We appreciate your support.

Thumbnail of user nicktho123
1 review
0 helpful votes
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May 22nd, 2024
Verified purchase

I was gone when he mowed but everyrhing looked great when I got home. Perfect mow. The grass was mowed straight and all the fences were trimmed and weed whacked. Beautiful.

Tip for consumers:
It's mowing for Christ's sake.

Products used:
Mowing

Service
Value
Quality
Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

Hi Nick, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5-star, as we strive to provide just that for all our customers. We appreciate you allowing us to serve you.

Thumbnail of user dianeg1815
1 review
0 helpful votes
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May 22nd, 2024

Jorge mowed our lawned, our lawn looks great in the backyard. Our front yard looks good, but it will look better when Lawn Starter starts irrigating it tomorrow.
Diane G.

Products used:
Lawn Service

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Value
Quality
Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

We are so grateful for your review, Diane! Thanks for sharing your rating with us and the community.

Thumbnail of user erikm255
3 reviews
0 helpful votes
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June 9th, 2024

Good communication of when they would be arriving. Staff arrived, went right to work wasting no time leaving my lawn well groomed.

Service
Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

We are so grateful for your review, Erik! Thanks for sharing your rating with us and the community.

Thumbnail of user kristyr158
1 review
0 helpful votes
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May 1st, 2024

I needed help with a big lot of lawn and reached out to LawnStarter. They replied right away and within just a few days my lawn was taken care of for a great price! I appreciate LawnStarter and the lawn care provider they sent to me.

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Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

Hello, Kristy! Thank you for taking the time to add a review. We appreciate your feedback and hope you keep on enjoying your lawn mowing services!

Thumbnail of user valeries1107
1 review
0 helpful votes
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May 1st, 2024

This was a first of the year cut so we hoped for the best. Samuel was extremely nice and professional. He asked questions to make sure he did what we wanted/needed. He did a fantastic job, we are so pleased with him and the yard

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Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

Hi, Valerie. You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to serve you.

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Matt L.
Typically responds within 3 days

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